Jump to content

Recommended Posts

Posted

Please delete if this is old news, but I just received a message by SMS announcing the scrapping of internet banking, leaving only the App for their banking services.

 

Here is a Google translation:

 

Screenshot_20230915_164824_Translate.thumb.jpg.a7dadb594d52661e8fb107d539485244.jpg

 

  • Like 1
  • Sad 1
Posted
5 hours ago, gargamon said:

Phone banking apps are significantly more secure than banking through a browser. Expect this from all banks in the near future. 

This is following SCB's lead so you may well be correct - in Thailand.

I don't however see this happening in the UK in the near future.

  • Like 1
Posted
5 hours ago, JimHuaHin said:

This is progress?

For the banks yes.

 

Why's that? Banks are now realizing (all countries) that they are supporting the purchase and maintenence and operating costs of 2 or more computer systems (which often don't work together very well).

 

The respons is to consolidate all these activities onto one computer system, and as already mentioned apps are more secure. Plus all banking can be / soon will be possible on an app, no need for other systems. 

 

Most Australian banks are doing the same thing.

Posted
12 hours ago, scorecard said:

For the banks yes.

 

Why's that? Banks are now realizing (all countries) that they are supporting the purchase and maintenence and operating costs of 2 or more computer systems (which often don't work together very well).

 

The respons is to consolidate all these activities onto one computer system, and as already mentioned apps are more secure. Plus all banking can be / soon will be possible on an app, no need for other systems. 

 

Most Australian banks are doing the same thing.

I've used the app (big Thai bank) to make several international funds transfers, easy to use, works well. 

Also, the same bank has strongly upgraded their call center service, excellent English language capabilities, focused, call centre staf seem to be very knowledgeable about all of their services, clear advice. 

 

Best bank I use is a mainstream bank in Australia, they decided decades ago to get to a situation where 90+% of all banking can be on an app or by telephone.

 

Call their number, there's no answering machine, whoever answers the phone (always quick to answer) handles your call, not transferred to other staff.

 

End result they have only about 8 actual and small offices right across Australia with 1 or 2 staff only.  

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.



×
×
  • Create New...