ISP throttling, uploading from Thailand to Germany

[Vulture82]

I have AIS Fibre 1G/1G downlink/uplink

I need to upload 130 Mbytes file via SCP or SFTP on a server in Germany.

Getting throttled at like 100 Kbyte/s

 

I don't use a VPN right now.

Is this normal to be throttled like this in Thailand?

I remember it used to be much better. Is the Red Sea Cable problem affecting this?

 

Is there a better way to upload files to Germany, maybe a diff. protocol or some other escamotage?

Sometimes I get 10Mbyte/s, once when I changed port I was going fast but then I got re-throttled again, ffs!

[Etaoin Shrdlu]

I once had an issue downloading a large file using True. I called the call center and explained that my download was being throttled and asked that they please stop. The call center staff contacted a technician and the throttling stopped. Perhaps AIS would do the same.

[Kinnock]

The time of day when you upload large files may be a factor?   I have a similar package from AIS and I have regular 8 hour video conferences with Europe, and every call at around 18:00 the video link freezes.  I suspect the throttling occurs at peak use times in Thailand.

 

[Vulture82]

10 hours ago, Kinnock said:

The time of day when you upload large files may be a factor?   I have a similar package from AIS and I have regular 8 hour video conferences with Europe, and every call at around 18:00 the video link freezes.  I suspect the throttling occurs at peak use times in Thailand.

 

No, they throttle all the time, regardless.

It's annoying because they sell you a speed and then it's not real.

Calling them is painful, English is horrible and often you end up in a waiting loop which leads nowhere as circle over and over.

[KhunBENQ]

Just did a simple test.

7 AM.

Mobile via WiFi connected to 3BB (taken over by AIS).

1000/500 package.

Results about 40 Mbit/s both directions to/from Frankfurt (Deutsche Telekom).

Pretty normal for 2.4 GHz WiFi 5(?).

Can try on the desktop later.

[Bangkok Barry]

13 hours ago, Kinnock said:

The time of day when you upload large files may be a factor?   I have a similar package from AIS and I have regular 8 hour video conferences with Europe, and every call at around 18:00 the video link freezes.  I suspect the throttling occurs at peak use times in Thailand.

 

 

6pm does appear to be the time they choose to limit the service you are paying them for. When mobile internet was in its early days, in the UK they put it down to people returning from work and going on-line. But now everyone is on-line all the time that excuse can no longer apply.

[KhunBENQ]

2 hours ago, Bangkok Barry said:

But now everyone is on-line all the time that excuse can no longer apply

But still traffic volume differs about 2:1 over 24h. I don't have statistics for Thailand.

This is from Frankfurt DE-CIX. Interestingly the peak is at 14h UTC which is 15h local.

 

[KhunBENQ]

BTW it would be interesting to know where the OP is located. Bandwidth shortage can be a local issue.

[KhunBENQ]

2 hours ago, KhunBENQ said:

Can try on the desktop later.

Download/Upload to Frankfurt:

DOWNLOAD Mbps 155.20
UPLOAD   Mbps 371.34

(~10 AM)

[Vulture82]

I updated the location, since somebody asked.

Now the upload goes fast again... it's night... it could be they throttle during the day, not so sure.

It's a bit random, sometimes it throttles, sometimes it doesn't...

This type of problems don't exist in the EU

 

Is there an operator with good English support here in Thailand?

I heard that VPN'ing to Singapore would solve the problem, is that true?