On a Nok Air flight from Bangkok to Songkhla province, passengers found themselves gasping for air due to an engine failure. The experience was shared by a Thai woman on her TikTok account, Milkyway.mkw.

 

The incident on May 4 saw passengers using airline brochures as fans amidst the heat while waiting on the runway.

 

The plane's engine failed during takeoff. Despite the pilot's effort to restart it, it wasn't successful. Adding to the discomfort, the plane's air conditioning system was also not working. However, attempts to provide relief by serving cold water proved to be insufficient.

 

After being towed back to its original parking spot after an hour, passengers waited in the terminal. When they reboarded the same plane, another engine failure further agitated them. Passengers expressed frustration and safety concerns. 

 

Nok Air offered to change planes and provided a donut and a bottle of water as compensation. The flight, which was scheduled for departure at 1.20pm, finally took off at 6.05pm. 

 

Numerous passengers expressing their ordeal on social media criticized the airline's mishandling of the situation. They have demanded an explanation and proper compensation from Nok Air, which is yet to respond officially.

 

videoscreenshot via TikTok/ @milkyway.mkw

 

-- 2024-05-08

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@taddaw_wk ครั้งแรกในชีวิตที่ขึ้นสายการบินสีเหลือง และเป็นครั้งสุดท้าย พักห่วยสุด #ดูให้จบ ♬ เสียงต้นฉบับ - ทัด' ดาว

@milkyway.mkw เรียน Nok Air กรณีเที่ยวบิน DD506 กรุงเทพ-หาดใหญ่ วันที่ 4 พ.ค. เครื่องดับและสตาร์ทไม่ติด ติดเหง็กอยู่กลางรันเวย์ ตอนนี้ผู้โดยสารเคว้งคว้างค่ะ จะเอายังไงก็ช่วยชี้แจงหน่อยนะคะ !! #ขึ้นลงเครื่องบินลำเดิมมาสองรอบแล้ว ผดส #เหม็นเปรี้ยวยกลำ เนื่องจากต้องนั่งอยู่ในเครื่องบินที่ไม่มีแอร์ร่วมชั่วโมง เหงื่อท่วมอย่างกะเล่นสงกรานต์กัน ระหว่งนั้นลูกเรือเสิร์ฟน้ำเปล่าให้แต่แทบไม่ช่วยอะไรเลย ผดส หยิบเอกสารหลังที่นั่งขึ้นมาพัดกันให้พรึบ อัพเดท: เพิ่มเติม ในที่สุดก็ต้องลากเครื่องกลับหลุมจอดเพื่อแก้ปัญหา ให้ ผดส ไปรอในสนามบิน ซึ่ง ผดส ส่วนมากยังอยู่ในความสงบ ยอมช้าหน่อยแต่ปลอดภัยดีกว่า จากนั้น สกบ ก็ประกาศกำหนดเครืองออกใหม่ แล้วก็เอา ผดส ขึ้นกลับเครื่องบินลำเดิม แต่แล้วก็ต้องเจอกับปัญหาเดิม ซึ่งกัปตันพยายามบอก ผดส ว่าปลอดภัย เอาเครื่องขึ้นได้ ครั้งนี้ ผดส เริ่มโวยวาย ความมั่นใจหมดสิ้น ไม่มีใครอยากไปกับเครื่องบินลำนี้แล้ว สุดท้าย สกบ เลยแจ้งว่าจะเปลี่ยนเครื่งใหม่ให้ นำ ผดส กลับไปรอที่สนามบินอีกรอบ ระหว่างรอเครื่องบินลำใหม่ สกบ ก็เยียวยาด้วย โดนัท 1 ชิ้น น้ำเปล่าขวดเล็ก 1 ขวด เครื่องออก -> 13:20 กำหนดเครื่องออกใหม่ ครั้งที่ 1 -> 15:15 กำหนดเครื่องออกใหม่ ครั้งที่ 2 -> 17:35 บินจริง -> 18:05 เข้าใจนะว่าปัญหาเกิดขึ้นได้เสมอ แต่ สกบ ควรแจ้ง ผดส ว่าลำดับถัดไปจะยังไง ผดส มีทางเลือกไหนได้บ้าง ไม่ใช่ให้ ผดส ไปไล่บี้ถาม จนท เอาเองแบบที่เกิดขึ้นครั้งนี้ #นกแอร์ #nokair #เทรนด์วันนี้ ♬ เสียงต้นฉบับ - Milky Way

10 minutes ago, webfact said:

provided a donut and a bottle of water as compensation

Ba ha ha ha......

Better th

1 hour ago, flyingtlger said:

provided a donut and a bottle of water as compensation

Better than a kick in the derriere as we say in our circles...

A clear case of Nok' Nok' is there anybody there we want compo🤔 

Useless. And now many of those guys will not fly this Micky Mouse airline again? When will they learn? If there are big mishaps like this and that ripped off biz class passenger on Thai, they should bend over backwards with adequate compo to avoid PISSED OFF passengers and bad press. Donkeys. 

2 hours ago, webfact said:

a Nok Air flight from Bangkok to Songkhla 

Has Songkhla got an airport?

 

I've always had to fly from Bangkok to HatYai, then drive to Songkhla. 

 

Edited May 7, 20242 yr by SAFETY FIRST

This is the thread from Monday, which shows CAAT (Civil Aviation Authority of Thailand) asking about this flight.

 

 

2 hours ago, webfact said:

The plane's engine failed during takeoff. Despite the pilot's effort to restart it, it wasn't successful. Adding to the discomfort, the plane's air conditioning system was also not working. However, attempts to provide relief by serving cold water proved to be insufficient.

 

After being towed back to its original parking spot after an hour, passengers waited in the terminal.

Something strange about this report...

Engines are normally started upon push-back from the terminal, if the engine failed during take-off that is a whole different thing.

Plus, if the aircraft was pulled back to the gate then the APU could be started which would give electrical power to use bleed air and run the air-conditioning ?

 

2 hours ago, webfact said:

and provided a donut

 

What type of donut, the public deserves to know damn it!

 

 

Two cases of engine failure in one day, Boeing?

1 hour ago, daveAustin said:

Useless. And now many of those guys will not fly this Micky Mouse airline again? When will they learn? If there are big mishaps like this and that ripped off biz class passenger on Thai, they should bend over backwards with adequate compo to avoid PISSED OFF passengers and bad press. Donkeys. 

Having an APU malfunction isn't a big mishap especially before take off. Even having an engine fail mid-air is no biggie. Serious yes but not fatal.

18 minutes ago, soalbundy said:

Two cases of engine failure in one day, Boeing?

This aircraft has been with Nok Air, since 2014, and maybe a maintenance issue, nothing to do with the fact it was a Boeing.

 

Do you really believe that only Boeing aircraft have issues?

Just now, Georgealbert said:

This aircraft has been with Nok Air, since 2014, and maybe a maintenance issue, nothing to do with the fact it was a Boeing.

 

Do you really believe that only Boeing aircraft have issues?

Two in one day is a lot. Maybe time to look at Nok air's certification.

On the plus side the pilot didn't demand that passengers get out and push the aircraft so he could jump-start it.

1 donut 🍩 

And a bottle of water 💦 

These people don't know there born 

When I grew up 127 of us lived in shoebox 

Got up 4 o'clock int morning licked road clean 

A sucked on a damp cloth 

Before going to school 

1 donut 

1 bottle of water 

You're lucky 

 

Mmmm? My posts pointing out that this wasn't mid air and there was no panic and this was likely an APU failure during taxiing keep disappearing. Ah! I see now. The headline has been changed. Nevertheless this is no biggie. APU failures happen. Still the article says during take-off and this I doubt very much. More likely during pushback or taxiing. If during take-off then only two things can happen. Aborted take-off before the PNR or take-off and turn around if the PNR has been passed which doesn't seem to be the case.

Edited May 8, 20242 yr by dinsdale

10 minutes ago, stix40 said:

1 donut 🍩 

And a bottle of water 💦 

These people don't know there born 

When I grew up 127 of us lived in shoebox 

Got up 4 o'clock int morning licked road clean 

A sucked on a damp cloth 

Before going to school 

1 donut 

1 bottle of water 

You're lucky 

 

Luxury.......We lived in a plastic bag in a septic tank.......

Sorry funny.5555

 

I posted earlier information on a planes air conditioning works, engines, APU and ground cooling. The post got positive reactions.

 

But it has now been deleted fully, because I called the old title, which has since been changed, irrelevant.

Just now, Georgealbert said:

Sorry funny.5555

 

I posted earlier information on a planes air conditioning works, engines, APU and ground cooling. The post got positive reactions.

 

But it has now been deleted fully, because I called the old title, which has since been changed, irrelevant.

Same here @Georgealbert

25-40 dollar tickets, maybe there's not much left for regular maintenance......

Fly on a cheap crap airline and then complain about crap service.

46 minutes ago, dinsdale said:

Having an APU malfunction isn't a big mishap especially before take off. Even having an engine fail mid-air is no biggie. Serious yes but not fatal.

I think it is if your plane has two engines and two engines fail!

🤔

7 minutes ago, cowellandrew said:

I think it is if your plane has two engines and two engines fail!

🤔

Planes have 3 engines 2 of which can fail and the plane can still fly but yes if both main engines fail your time is more than likely up depending where it happens. They do have pretty good glide time so if a landing is possible so is survival.

38 minutes ago, soalbundy said:

Two in one day is a lot. Maybe time to look at Nok air's certification.

As these are not reportable incidents for CAAT, information is limited.

 

This appears to be more of a start up check list problem, something not right, rather than the reported engine failure.

 

Looking at flight data, online, the same aircraft was eventually used for the flight.

27 minutes ago, dinsdale said:

Same here @Georgealbert

Yes I noticed.

 

55555

44 minutes ago, Georgealbert said:

This aircraft has been with Nok Air, since 2014, and maybe a maintenance issue, nothing to do with the fact it was a Boeing.

 

Do you really believe that only Boeing aircraft have issues?

Boeing aircraft have more safety and maintenance issues because the initial build was sloppy. That especially includes wiring looms with wires that have been joined in many places instead of a single length (which is against build regulations ). The joins fail and electrical issues like this ensue. 

Airlines really dont seem to care and as for refunds or compensation for their mistakes .... they seem untouchable and in most cases unreachable. They know 99% of passengers give up on pursuing a claim as its just too hard. 

9 minutes ago, Georgealbert said:

As these are not reportable incidents for CAAT, information is limited.

 

This appears to be more of a start up check list problem, something not right, rather than the reported engine failure.

 

Looking at flight data, online, the same aircraft was eventually used for the flight.

APU. Auxilliary Power Unit. This is a jet engine albeit a small one and is responsible for running many electrical systems including the a/c.

8 minutes ago, dinsdale said:

Planes have 3 engines 2 of which can fail and the plane can still fly but yes if both main engines fail your time is more than likely up depending where it happens. They do have pretty good glide time so if a landing is possible so is survival.

Let's not get pedantic yes some planes have 2 engines plus the APU,

Some planes have 4 engines and the APU,

 

The B52 has eight engines!

The last gun fighter has only 1

F8 Vought Crusader 

1 hour ago, hotchilli said:

Something strange about this report...

Engines are normally started upon push-back from the terminal, if the engine failed during take-off that is a whole different thing.

Plus, if the aircraft was pulled back to the gate then the APU could be started which would give electrical power to use bleed air and run the air-conditioning ?

 

 

You are assuming that a 'normal' engine start-up on push back was ever done.

 

You are also assuming that the APU "could" be started.

 

But it's also highly likely that the whole chain of events has been misinterpreted and misreported by local media. I reckon that's a safe assumption.