Locked out of two Yahoo email accounts.

[up2you2]

Previously the Yahoo two tier verification system was that they sent me an email to confirm.
Then suddenly they have changed the system, so that they send a code to the email address, but now the first Yahoo email account sends to the second Yahoo email account, then this account when I try to login in turn sends an email to the first email account, in a never ending loop.

I have taken this matter up with Yahoo's Yahoo Concierge Executive Escalations, but to date they are still refusing to activate both accounts, in spite of giving them so many details.
The Better Business Bureau of Silicon Valley cannot help me any further.

Now I want to take this matter up with Yahoo management, or any other authority that can review my case.
Six million dollar question please, does anybody know who to get in touch with at Yahoo or it's parent company Verizon, or anybody else that could help me?

[John Drake]

I thought yahoo mail sent an otp message to your phone.

[treetops]

Did you already ask on another username?  If not, you may find your answer here:

 

https://aseannow.com/topic/1339033-log-in-problems-with-yahoo-mail-accounts

 

[GypsyT]

On 9/28/2024 at 11:15 AM, up2you2 said:

Now I want to take this matter up with Yahoo management, or any other authority that can review my case.

I had same problem first time. Luckily I had back up Email  at Protonmail. Time to quit Yahoo.

 

They want money! Soon no longer free mails. And permission to send junk ads.

Everything gets very complicated...

 

Live agent help - Contact paid premium support at  (800) 745-0739

Use 2-step with phone verification
We'll send you a text or call you with a new code that needs to be entered at sign-in. The phone number we contact you with may be different each time..

Use 2-step with authenticator app verification
Authenticator apps provide secure verification codes that act as the second step in 2-step verification. After entering your password, you'll need to enter the code generated by your authenticator app to sign in.

 

"Yahoo! Mail has a blemished history regarding data security and privacy. The massive data breach of 2013, where every Yahoo account was affected, is a testament to the lax security measures in place. That's approximately three billion accounts compromised, making it one of the largest breaches in history."