New ‘Dee-Delivery’ regulation to combat COD fraud epidemic

[snoop1130]

 

With online scams skyrocketing, the Government of Thailand is stepping in to crack down on delivery fraud. Enter the new Dee-Delivery regulation, designed to shield cash-on-delivery (COD) shoppers from getting duped.

 

According to Minister Jiraporn Sindhuprai from the Prime Minister’s Office, this drastic move comes after a jaw-dropping 365,000 scam cases were reported in the last 18 months, causing financial losses of 45 billion baht. With e-commerce crimes making up 40% of these incidents, it’s clear that something had to give.

 

But the Dee-Delivery regulation isn’t just a band-aid. It’s part of a broader government strategy to tackle online scams head-on. To back it up, the Ministry of Digital Economy and Society (MDES) has launched the Anti-Online Scam Operation Centre (AOC). This new body will act swiftly to freeze bank accounts linked to fraudulent activities and help victims recover their money faster.

The regulation itself tightens the screws on COD services. From now on, delivery companies must include key details on packages, like the sender’s information, tracking numbers, and a description of the item. To add another layer of protection, the government is introducing a five-day payment hold. This grace period gives buyers time to inspect their purchases and request refunds if something’s amiss.

 

Kicking off today, October 3, the Dee-Delivery regulation promises to give scammers a run for their money and make online shopping safer for everyone, reported Pattaya Mail.

 

“This is a critical step towards consumer protection in e-commerce.”

 

By Puntid Tantivangphaisal

Photo courtesy of Pattaya Mail

 

Source: The Thaiger

-- 2024-10-03

 

 

[KannikaP]

What IS the new regulation, and what does DEE signify? I thought they were a company who transferred Bht to GBP, or other.

[Gottfrid]

21 minutes ago, KannikaP said:

What IS the new regulation, and what does DEE signify? I thought they were a company who transferred Bht to GBP, or other.

If you think marketing and commercial, is a name that stand as a symbol for Good Delivery, as they combine Dee which is Good in Thai and Delivery in English.

The new regulation is that payment is on hold for 5 days after you get the delivery, which gives you time to complain, as well as they need more information from the seller on the package and sender information in the systems.

Edited 2 hours ago by Gottfrid

[KannikaP]

32 minutes ago, Gottfrid said:

If you think marketing and commercial, is a name that stand as a symbol for Good Delivery, as they combine Dee which is Good in Thai and Delivery in English.

The new regulation is that payment is on hold for 5 days after you get the delivery, which gives you time to complain, as well as they need more information from the seller on the package and sender information in the systems.

What's the Thai word for Delivery? Would make it more understandable for many many Thais.