3BB internet out almost 24 hours now, S. Pattaya

[shdmn]

Anyone else?  I am near Tukcom on S. Pattaya Rd.  3BB support is apparently saying that a (the?) base station failed and they are working on it.  Sounds major so the outage could be widespread.  Are outages this long unusual with them?  I've only been at this place for a few weeks now and this is the first time using 3BB internet.  Not impressed to say the least.  AIS data saving the day for now but it gets expensive, especially if I want to watch youtube or do any streaming.  I also work online so long outages are not an option for me.

 

Gonna go to the 3BB office today and see if they have any more info.  Apparently AIS owns 3BB now but I doubt anyone at the AIS store will be of any help.  

Edited 8 hours ago by shdmn

[SAFETY FIRST]

18 minutes ago, shdmn said:

 Are outages this long unusual with them?  

I've been with 3BB for many years now, since offering 2mb bandwidth, 590 baht a month. 

 

Back in the day outages were common but only for a day at most. 

Now we have fibre the outages are less common. 

 

I'm south Pattaya, no issues at home, I hope you get reconnected soon. 

 

 

[shdmn]

8 minutes ago, SAFETY FIRST said:

I've been with 3BB for many years now, since offering 2mb bandwidth, 590 baht a month. 

 

Back in the day outages were common but only for a day at most. 

Now we have fibre the outages are less common. 

 

I'm south Pattaya, no issues at home, I hope you get reconnected soon. 

 

 

I don't have fibre.  Wish I did.  Day at most?  An hour is considered a long outage for me back home.  A day long outage is an eternity for me.  Without AIS data as a backup this would be a serious problem for me as I work online.

Edited 8 hours ago by shdmn

[SAFETY FIRST]

1 minute ago, shdmn said:

I don't have fibre.  Wish I did.  Day at most?  An hour is considered a long outage for me back home.  Never had outages lasting longer than that.

The day outages we had were extremely rare and more to do with a heavy vehicles at height ripping the cable down from poles. 

 

[Will27]

I'm with 3BB.

No one on here can tell you how long they will be down for.

 

Depend's where you are but I find them pretty good.

 

IMO, going into the office will achieve nothing.

They're aware of the problem and are trying to fix it.

 

It sucks but you just have to wait it out I'm afraid.

[shdmn]

7 minutes ago, Will27 said:

I'm with 3BB.

No one on here can tell you how long they will be down for.

 

Depend's where you are but I find them pretty good.

 

IMO, going into the office will achieve nothing.

They're aware of the problem and are trying to fix it.

 

It sucks but you just have to wait it out I'm afraid.

If it's taking this long that doesn't say much about their service.  Probably using old junk equipment, don't have spares, and/or no qualified people around to fix it.  Even fixing a ripped out line shouldn't take 24 hours. It's not a holiday or weekend either.  There is no excuse.  None.

Edited 8 hours ago by shdmn

[SAFETY FIRST]

8 minutes ago, shdmn said:

Probably using old junk equipment,

You could be right, you are on copper, most of the copper technology has been put in the bin. 

 

Your problem may be your location, apartment/condo.

Rats like eating that junk. 

 

Have a talk with your apartment manager. 

 

 

Edited 7 hours ago by SAFETY FIRST

[Will27]

16 minutes ago, shdmn said:

If it's taking this long that doesn't say much about their service.  Probably using old junk equipment, don't have spares, and/or no qualified people around to fix it.  Even fixing a ripped out line shouldn't take 24 hours. It's not a holiday or weekend either.  There is no excuse.  None.

You're only guessing about parts and technicians.

 

When we had really bad flooding a few months ago, it was down for 4 days.

 

I generally find them to be quite good.

 

It is what is it is.

You either have to put up with it or find another option if there's one available.

[johng]

Perhaps the problem isnt 3BB but the building/condo...do you live in a highrise condo next to the temple per chance ?? ...if not then ask 3BB or True to install fiber direct to your room.

[Olmate]

What building ru in, old  area around.Tucom? 

[shdmn]

4 hours ago, johng said:

Perhaps the problem isnt 3BB but the building/condo...do you live in a highrise condo next to the temple per chance ?? ...if not then ask 3BB or True to install fiber direct to your room.

It might my landlord next door.  Went into 3BB office and they showed me all the tickets for my building on the computer. I know crazy, but they don't seem to care about privacy here...TiT.  They didn't seem to be aware of any infrastructure outages.  They said that my landlord has fibre.  They didn't say anything about it being the entire area or the entire building being out, so it might just be the landlords router or fibre modem or the fibre line to their condo.  The landlord said 3BB said it's a base station on the network, which I assumed mean't part of the 3BB network somewhere and not just the landlords condo.  Still down and still a mystery what's going on.  TiT.

Edited 2 hours ago by shdmn

[NowNow]

6 hours ago, shdmn said:

Anyone else?  I am near Tukcom on S. Pattaya Rd.  3BB support is apparently saying that a (the?) base station failed and they are working on it.  Sounds major so the outage could be widespread.  Are outages this long unusual with them?  I've only been at this place for a few weeks now and this is the first time using 3BB internet.  Not impressed to say the least.  AIS data saving the day for now but it gets expensive, especially if I want to watch youtube or do any streaming.  I also work online so long outages are not an option for me.

 

Gonna go to the 3BB office today and see if they have any more info.  Apparently AIS owns 3BB now but I doubt anyone at the AIS store will be of any help.  

 

How can it be expensive? You can buy unlimited 10 Mbps for less than 60 baht for 24 hours.

[shdmn]

25 minutes ago, NowNow said:

 

How can it be expensive? You can buy unlimited 10 Mbps for less than 60 baht for 24 hours.

10Mbps is NOT unlimited speed or data and not fast enough for streaming on my firestick. The speed limit essentially limits how much data you can download/upload in 24 hours at 10Mbps so that is a mathematical data cap.  It's just marketing BS trying to call it 'unlimited'.  Truly unlimited speed plans are the ones with a data cap. The math/price works out exactly the same no matter which you choose, so I ignore the marketing BS and go with the truly unlimited speed with limit data cap plans.  No price advantage either way.  You are always going to get the same amount of maximum data for a given time period for a certain price no matter what plan you choose.

 

Just bought another 10Gbps for 24 hours.  I still get freezing on my firestick sometimes but trying to watch at max 10Mbps would be unusable.  I think AIS throttles the streaming traffic because it freezes way more than with 3BB, so AIS is still not a good substitute for that.  I would probably have to go through a VPN to try get around the throttling.

Edited 2 hours ago by shdmn

[NowNow]

Just now, shdmn said:

10Mbps is NOT unlimited speed or data and not fast enough for streaming on my firestick.  It's just marketing BS.  The speed limit essentially limits how much data you can download/upload in 24 hours at 10Mbps so that is what the data cap is.  It's just simple math. Truly unlimited speed plans are the ones with a data cap and the math/price works out exactly the same no matter which you choose, so I ignore the marketing BS and go with the truly unlimited speed with limit data cap because mathematically, it's exactly the same thing.  Just bought another 10Gbps for 24 hours.

 

Calm down. The 10Mbps is unlimited data and it's fast enough for Full HD streaming . In 24 hours you can use more than 100 GB. There is no such thing as unlimited speed.

[NowNow]

7 minutes ago, shdmn said:

10Mbps is NOT unlimited speed or data and not fast enough for streaming on my firestick.  It's just marketing BS.  The speed limit essentially limits how much data you can download/upload in 24 hours at 10Mbps so that is what the data cap is.  It's just simple math. Truly unlimited speed plans are the ones with a data cap and the math/price works out exactly the same no matter which you choose, so I ignore the marketing BS and go with the truly unlimited speed with limit data cap because mathematically, it's exactly the same thing.  Just bought another 10Gbps for 24 hours.

 

You are obvious flustered and writing nonsense. 10Gbps? 😊

Obviously you meant 10GB. So with your obviously 'superior' intelligence, you chose a 10GB package over a 100GB package 😊 and paid more for the privilege. Impressive.

[shdmn]

6 minutes ago, NowNow said:

 

Calm down. The 10Mbps is unlimited data and it's fast enough for Full HD streaming . In 24 hours you can use more than 100 GB. There is no such thing as unlimited speed.

If you still think it's 'unlimited' anything then I guess you need to figure out how to do basic math first, then we can talk.

[NowNow]

2 minutes ago, shdmn said:

If you still think it's 'unlimited' anything then I guess you need to figure out how to do basic math first, then we can talk.

 

Thank you 😊

Now take a look and apologise: https://toolstud.io/data/bandwidth.php?compare=network&speed=10&speed_unit=Mbps

 

100GB vs 10GB. Who is the dummy here?

 

Then take a look at the stats for ripped 1080p media. 10Mbps is way more than enough.

[shdmn]

7 minutes ago, NowNow said:

 

Thank you 😊

Now take a look and apologise: https://toolstud.io/data/bandwidth.php?compare=network&speed=10&speed_unit=Mbps

 

100GB vs 10GB. Who is the dummy here?

 

Then take a look at the stats for ripped 1080p media. 10Mbps is way more than enough.

Your are just embarassing yourself now. 

[NowNow]

Just now, shdmn said:

Your are just embarassing yourself now. 

 

You are an actual dunce. Someone with respect for their parents and upbringing would simply show gratitude.

Good day sir 😊👎

 

[NowNow]

28 minutes ago, shdmn said:

10Mbps is NOT unlimited speed or data and not fast enough for streaming on my firestick. The speed limit essentially limits how much data you can download/upload in 24 hours at 10Mbps so that is a mathematical data cap.  It's just marketing BS trying to call it 'unlimited'.  Truly unlimited speed plans are the ones with a data cap. The math/price works out exactly the same no matter which you choose, so I ignore the marketing BS and go with the truly unlimited speed with limit data cap plans.  No price advantage either way.  You are always going to get the same amount of maximum data for a given time period for a certain price no matter what plan you choose.

 

Just bought another 10Gbps for 24 hours.  I still get freezing on my firestick sometimes but trying to watch at max 10Mbps would be unusable.  I think AIS throttles the streaming traffic because it freezes way more than with 3BB, so AIS is still not a good substitute for that.  I would probably have to go through a VPN to try get around the throttling.

 

The mathematical data cap is 100GB+. You bought a 10GB pack 😊

[NowNow]

32 minutes ago, shdmn said:

10Mbps is NOT unlimited speed or data and not fast enough for streaming on my firestick. The speed limit essentially limits how much data you can download/upload in 24 hours at 10Mbps so that is a mathematical data cap.  It's just marketing BS trying to call it 'unlimited'.  Truly unlimited speed plans are the ones with a data cap. The math/price works out exactly the same no matter which you choose, so I ignore the marketing BS and go with the truly unlimited speed with limit data cap plans.  No price advantage either way.  You are always going to get the same amount of maximum data for a given time period for a certain price no matter what plan you choose.

 

Just bought another 10Gbps for 24 hours.  I still get freezing on my firestick sometimes but trying to watch at max 10Mbps would be unusable.  I think AIS throttles the streaming traffic because it freezes way more than with 3BB, so AIS is still not a good substitute for that.  I would probably have to go through a VPN to try get around the throttling.

 

So let's get back to a sensible conversation, rather than one in which your ego takes over and you refuse to admit that you were wrong.

 

If you are suffering from freezing on a full speed connection, then you have other issues. How do I know? Because AIS is my back up connection too. No issues at all with streaming unless I try with 4k on a 10Mbps connection.

 

Run a speed test: https://testmy.net Test My Internet > Combined

[NanLaew]

Some folks just don't deserve to have any internet. y'know what I'm saying?