Using a Thai Debit Card with Amazon

[henryford1958]

I tried to purchase something online with Amazon the other day using my Krungsri debit card. Nothing happened for a few days so i checked with a branch if i needed to "approve" something to get it to work. They told me that Amazon doesn't accept any payments from Thai debit cards !! What, the biggest ecommerce site in the world doesn't accept Thai cards. Is this correct or was i being fed a dummy excuse for the card not working?

[recom273]

Not true, I bought something from Amazon using my kasikorn virtual debit card last week - it was initially flagged as a fraudulent transaction, I spoke to kasikorn and they said subsequent transactions will be allowed. 
 

I did notice that Amazon doesn’t use the 3 figure code on the back of the physical card to confirm purchases like most places do, I thought that was the initial issue.

 

Also, got to say, Amazon, what a sheet show. I placed an order, the component that’s essential for my smart home, is made in Germany and the company only supply via Amazon US. I got a message 10 days later saying my goods are in the country, a couple of days later the app said my goods would be delivered by 8:00pm by a courier I had never heard of. Nothing for 3 days, I called the courier, a Chinese company with a Filipina manned helpline, was told that the package was empty and I wouldn’t get my item, order cancelled. I should have had an email from the Thai office, still no email, and I should contact Amazon. My Amazon account says I am waiting for a refund. In the meantime it suggested I purchase again which I was forced to do. I tried to contact Amazon - everything is AI, there was another option to get a callback but I skipped over that thinking I could chat with a human, seems impossible to request that now. 
 

if you can order from ali or lazada life is so much easier. 

[henryford1958]

Thanks for that. In the end i ordered using my UK credit card. Amazon acknowledged the order but i have heard nothing since. No idea if the order is being processed or when it might arrive, if ever.  They are rubbish indeed, As you say Lazada is so much better.

[ukrules]

I find you get what you pay for, if you have any items shipped directly from Amazon via the global priority shipping you get full tracking information up to and including delivery - but you didn't pay for that, did you?

[recom273]

16 hours ago, ukrules said:

I find you get what you pay for, if you have any items shipped directly from Amazon via the global priority shipping you get full tracking information up to and including delivery - but you didn't pay for that, did you?

Maybe you are referring to me - idk what I paid for, I paid for it to be delivered - even aliexpress delivers within 10 days or less now with no fuss or extra charge. I last ordered from Amazon pre-Covid, so forgive me for not knowing the procedure. I just followed the order procedure, last time I ordered the same component it came via USPS. 

[henryford1958]

Same here. I didn't have any choices when i ordered but yes i paid for it to be delivered. Now 10 days later i have heard nothing. Does one have to pay extra for the privilege of delivery?