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Phuket Petrol Station Faces Criticism for Rejecting Coin Payment


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Screenshots from Thairath video

 

In a surprising twist at a petrol station in Phuket, delivery rider Phuwanai Umphet, widely known as Bob, found himself in a frustrating predicament when his payment attempt using coins was turned away. The incident, shared on the Facebook page โหดจัง จังหวัดภูเก็ต, has stirred up discussion online.

 

Late one afternoon, Bob visited his regular fuel stop, planning to pay the 130 baht cost in coins. However, the oldest attendant on duty declined his payment, unwilling to count the coins. Despite Bob's regular visits, sometimes twice a day, this refusal was unexpected. The petrol station's cashier later informed him that this wasn't an isolated issue, as the attendant often created similar hurdles for other patrons.

 

Bob, a 28-year-old who often refuels between deliveries, questioned why the onus was on customers rather than on the station's staff training. Online reactions varied, with many netizens echoing his sentiment that all currency forms, including coins, are legitimate. Suggestions ranged from employee retraining to broader policy reviews at the station.

 

 

Bob's tale revealed a gap between the attendant's actions and the station’s policies—there was no official rule against accepting coins. In his recount, past transactions had been hassle-free, which made the sudden demand for pre-packaged coins perplexing.

 

Despite the delay this incident caused to his tight delivery schedule, Bob emphasised the necessity for petrol stations to accept all forms of legal tender. He suggested management ensure their practices align with currency regulations, ensuring smoother customer experiences in the future, reported The Thaiger.

 

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-- 2025-02-28

 

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  • Agree 1
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38 minutes ago, snoop1130 said:

However, the oldest attendant on duty declined his payment, unwilling to count the coins.

 

Many Thais cannot count easily.

Especially some of the older ones.

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