Maxnet Internet Packages

[bppree]

Maxnet Internet (of TT &T) has an "Indy" and also a "Premier" Package, both with a 1024/512 speed. The "Premier" package is more expensive than the "Indy" package.

At Customer Service they told me that the "Premier" Package was better for connecting to international websites, so "better for foreigners".

Can anyone give me a(n) (technical) explanation how, both packages having the same speed (1024/512), it is possible to have this access difference to international websites ?

Edited December 6, 2007 by bppree

[marcus]

With the Indy package, you share one line with many users (internet pool), and they do traffic shaping, which means that they give priority to normal http traffic (surfing) and restrict almost everything else (like bittorent, but read a bit further on this forum about this)

If you just want to check your email and read the newspaper, the Indy package is fine.

[monty]

The speed they indicate is between your house and Maxnet.

Maxnet has only a limited amount of international bandwidth available.

For simplicity reasons (practically it's a bit more complex and sophisticated) at the Maxnet office they will split of the local traffic (say to www.sanook.com, hosted on a server in Bangkok) from the international traffic (www.microsoft.com, hosted in the USA).

Maxnet will direct your international requests to a 1024 kbps international connection.

But because that international connection is so expensive, Maxnet will not only route your requests to that connection, but also the requests from 49 other subscribers.

On the more expensive (premier) package, they will only route the international requests from 9 other subscribers to the same international connection, resulting in much better speeds.

In the local jargon they call this contention ratio (50:1 in the case of Indy and 10:1 in the case of Premier)

[marcus]

Anyone ever "downgraded" from the 2048/512 Indy Package to the 1024/512 Premier Package ? I would like to find out which one gives the best "international speed" for the same price.

Edited December 6, 2007 by marcus

[apetley]

I have the basic, 590 Bht Maxnet package, a near neighbour has the next package up.

When I did a speedtest using my notebook on their account it was no quicker than my own.

Make of that what you will.

[nidge]

I have the basic, 590 Bht Maxnet package, a near neighbour has the next package up.

When I did a speedtest using my notebook on their account it was no quicker than my own.

Make of that what you will.

I have the same package, as does the guy across the road. On his speed test he got 300 Kb/s i got 400. But we had different modems. What speed did you get?

I have just bought a linksys modem hoping it would be faster but i have not been back home to try it yet.

[apetley]

Using Thaivisas broadband test I typically get 800kbps download and 250-300kbps upload.

Test most days and it's pretty consistant.

For the price I can live with those speeds as they are quicker than the 1meg connection I was supposed to have had back in the UK.

[notmyrealname]

Anyone ever "downgraded" from the 2048/512 Indy Package to the 1024/512 Premier Package ? I would like to find out which one gives the best "international speed" for the same price.

I've just done that in connection with a move, should have the new connection up and running on Thursday. Will see what the outcome is... Our Indy 2Mbit has been rubbish lately, actually ever since they upgraded it from 1024. Needs resetting often several times a day, things go weird on their own, just very unreliable. I was also told by the shop staff that Premier is better for international so we'll give it a go. I don't care as much about the speed as I do about things actually working.

[aguy30]

I did the change from Indy 2048/512 (actaully 2548/512) to Premier 1024/512. The Indy service had come to near stop (really a stop). Premier works, but it is not really great, especially for international surfing. It gives (when it works) about 80-110 kB/s dn and 50-up in Netmeter or DU meter. Seems to crawl for 1-3 hours out every day. Sometimes I have to reset the modem. The original Indy 1024 was superior to the Premier 1024 (now) and Indy 2548. Indy 2548 was never much of a performer. It is like they doubled the speed and increased the customers that shared it and the net result was much worse performance.

I would say that my Premier 1024 is about 2 or 3 times the international performance of my old 56k dial up. NOT IMPRESIVE!

I would like to see a report of Asian Internet service vs. price vs. performance, for all Asian countries. I suspect Thailand customers pay more and get less than most other places. I think the Thai monopolies are making a fortune.

Edited December 18, 2007 by aguy30

[marcus]

I can not believe that I'm writing this, but at the moment I'm a very happy Indy user (probably the only one in Thailand....) . International download is mostly between 1000-1700 kbps (yes !!!!) and my Slingbox is working the way it should. Anyone has an explanation for this unexpected behavior ? Maybe I can have high speeds because it's not working for anybody else and I have all the bandwidth for myself My location is in Samui.

[notmyrealname]

In case anyone was interested, after 1.5 weeks of using the Premier 1024 service as opposed to Indy 2048 (or whatever it was they upgraded it to)--- it's definitely better for us. FTP works again, video streams better, it's been reliable so far where Indy used to crap up at least once per day. I've reset the modem once or twice whereas with Indy it used to be several times a day. I notice no real difference in speed, though I did the speed tests to the rest of the world and they seemed better (how that works with a "slower" connection is interesting...).

Worth the small price difference but of course this should be the standard, really...

[hp8000]

I just switched to 1024/512 Premier from Indy two months ago and I'm very satisfied with it.

The last two years I had the usual 1024/512 (not yet called Indy but Maxnet"@home") ans It was really a pain in the a** surfing european websites and anything related to streaming. I had also to reboot the router many time a day. The speed was not so bad but very versatile connection.

Now everything run smoothly, no more router reboot or very few (not everyday), acceptable streaming, most websites open quickly and the down and upload speed of torrents is very good when sufficient seeders. The only problem I can see is a latency of ~700-100 in such games as World of Warcraft as I played on a french server (no really a problem as I don't play anymore). On freenode IRC (GNU/Linux channels) the latency is very low at 1.2, and downloading softwares from website is OK.

I have to admit that I don't have many neighbours connected to the net here in the sticks, so it should help.

[monty]

It gives (when it works) about 80-110 kB/s dn and 50-up in Netmeter or DU meter

I would say that my Premier 1024 is about 2 or 3 times the international performance of my old 56k dial up. NOT IMPRESIVE!

Hmmm, I think people are starting to forget how it was when surfing on dial up You'd be lucky to get 5kB/s. NOT really 3 times slower then 80-110 kB/s

The biggest difference is how the websites are built nowadays! Back in the dial-up era, your average webpage, including graphics was seldom bigger then 100 kB, and more likely 50kB, making them load on dial-up at under 20 seconds.

Today you'd be hard pressed to find a page sized under 200 kB, and more likely between 300kB and 1 MB with all these flash thingies swamping most sites!

Try to access those on dial-up! My Edge connection is what gives me actual speeds of 2 to 3 times dial-up (should be 5 times but hey ...), and I don't even bother accessing several sites because of my limited patience!

[gharknes]

I have been with maxnet for over 3 years and after having the worst service the past 4 months will be moving to another ISP (I've told them already), I frequently did speed tests over that time and was more than happy, then I got the dreaded free upgrade which was fine for about 3 months but something changed, the service went down the toilet, yes I'm now on INDY (1536/512 but my guess would be I had a premier service before I got upgraded, I get the impression they want people to move, I have been in contact with them many times over the last 3 months but they just keep saying upgrade. They give me a test account to try and it is fine - so was my previous connection.

If I reboot my modem i.e. log off log on I get very spurious results, the BB speed test can range from 40k to 1300k, here is an e.g. of a series of reboots, the local speed test at maxnet is always 1300k during these reboots.

downspeed only from TV speedtest, oh and all international websites are slow when TV ST is slow and you can run as many tests as you like until you reboot it will remain slow

reboot 40k

reboot 300k

reboot 1300k

reboot 90k

reboot 150k

reboot 300k

reboot 300k

reboot 1300k

reboot 80k

reboot 50k

you can see from this that if I reboot my modem I can be lucky and get a resonable connection but it will only last for say 1 day then you have to go through the reboot sequence again, I have rebooted 20 times before hitting the 1300k range, I don't know what they have done but whatever it is it has really messed up their system

I've had enough BS from them.

I have had enough with maxnet, mostly because of what they have done, I had a perfectly good connection for years then they messed it up and are refusing to fix it. Seems to me they are wanting customers to pay more for something they already had, I was happy until they messed with it.