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Posted

I cannot open any of my word documents........ I made an error, I copied all my files to another hard drive, one of the many pop up windows asked replace this file with this one, I clicked yes......... 2 of them were the .dll

Now when I try to open, it will not, also will not auto fix, it just tell me I have these faults..

Fault Module Name: wwlib.dll

Fault Module Version: 12.0.6504.5000

Fault Module Timestamp: 49e7f5f9

Can I fix/repair this ? or do I have to re install Office 2007 ?

I have the Office DVD but it is old and has not all the updates so if this is the only option will then have to download all the up dates over the past 2 tears.

Posted
I think there was a reinstall/repair facility in that Suite, in the directory or CD

Bubba

Yes but the repair facility in that Suite cannot repair

In reading 100's of others with the same problem on the web, looks to be the problem with an Office update, wonder if Office will send out another update to fix.

Will read some of the fix replies again, as cannot work out how to change the 'Time stamp' which appear to be the problem. on Geek web sites easy to fix if you know what there talking about

Posted

Lets try to find the culprit...

and try this first

Try opening the document in Notepad or Wordpad. (right click on the document/open with...)

Then copy/paste the content it to a new Word Document save it back with a different file name and see if that helps.

Posted
Lets try to find the culprit...

and try this first

Try opening the document in Notepad or Wordpad. (right click on the document/open with...)

Then copy/paste the content it to a new Word Document save it back with a different file name and see if that helps.

No already tried that, sure it opens in Notepad and saves in a new Word, but when I try to open that new word document it shows it is empty and then says Office crashed........ hover the mouse over the unopened document it shows that there is something inside..

Reading some of the many websites about this, it appear some update changed the time stamp in Office 2003 and 2007

Posted
Lets try to find the culprit...

and try this first

Try opening the document in Notepad or Wordpad. (right click on the document/open with...)

Then copy/paste the content it to a new Word Document save it back with a different file name and see if that helps.

No already tried that, sure it opens in Notepad and saves in a new Word, but when I try to open that new word document it shows it is empty and then says Office crashed........ hover the mouse over the unopened document it shows that there is something inside..

Reading some of the many websites about this, it appear some update changed the time stamp in Office 2003 and 2007

can you open any of the documents from a different computer or does the same behavior occur?

Posted
can you open any of the documents from a different computer or does the same behavior occur?

Yes have a old spare laptop, plugged in an external HDD the word documents opened fine.... The old laptop also has Office 2007 but has never had an updates. so the problem is just Office on this PC, and only Word

Posted
can you open any of the documents from a different computer or does the same behavior occur?

Yes have a old spare laptop, plugged in an external HDD the word documents opened fine.... The old laptop also has Office 2007 but has never had an updates. so the problem is just Office on this PC, and only Word

Yup I trust its your word installation. In that case I would uninstall/reinstall

and use Windows installer clean up utility to check for any leftovers before the reinstallation.

Windows Installer Clean Up

Maybe other members come up with a better solution

Posted

if you think it's the update patch problem. The go to add and remove program and looking for office update (the lastes one) then remove them out, restart your pc.

Posted

Many thanks, will reload fresh install everything on my new big HDD, then plug in this HDD and move all the documents over.

  • 4 weeks later...
Posted

You can always use system restore to restore to a time before the update or whatever was installed.

Your work should remain unchanged.

If you need further help with Office 2007 check out http://www.mhelp2u.com

Regards.

Ian

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