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Due to the Icelandic Volcano flight disruptions HSBC is refunding all overseas ATM transaction fees.

Flight Disruption - ATM Fee Refunds

Date: 05 May 2010

Message:

We're pleased to tell you that we've refunded any ATM transaction fees applied by HSBC* for cash withdrawals made overseas using your HSBC debit card during the Icelandic Volcano flight disruption between 15 April and 26 April 2010 inclusive. We think it's important that we try to minimise the impact of these unfortunate circumstances on our customers where we can.

You don't need to do anything, the refund will appear as a 'correction' on your statement.

We'll also be refunding overseas ATM transaction fees we've applied in respect of HSBC credit cards during the same time period. We'll send confirmation to affected customers once the refunds have been made.

Making these refunds does not change our terms and conditions.

Thank you for banking with HSBC.

*Refunds do not include overseas ATM transaction fees which have not been applied by HSBC.