Credit Refund From Home Pro

[MisterMan]

Hi like a few months ago I returned something to HOme Pro in Chalong. I used my BB debit card so they issued me a refund but said it would take a month. Well no deposit has shown up and not sure where I start. I have the receipt of course and it has not faded yet..

Anyone been through this?

[petercallen]

I you have your receipt check with your bank the problem could be there

[insertcoins]

Took me 2 visits before I got my money credited back last time. Waited a month as they said first, then went back and the money was credited back within 3 days.

[MisterMan]

Thanks so you went back to Home Pro? Will do .. not sure if it is a scam or what. Thanks for the reply! I am pretty sure my bank will be clueless about it.

[barka]

Credit refund on CC purchases can be a complicated matter,,it depend a lot on the member of staff who is dealing with it for you eg, how well trained etc...you always have to check and follow up ,especially here i n Thailand....TIT..t

[MisterMan]

Yes so far it is turning into a disaster I went and all they told me to do was call BB urg So I complied just to appease them BB bank said they would investigate. So I get a phone call back and they say something about June 3.. blah blah .. I was at work so just thought ok maybe I Missed it.

Stupid me, june 3rd was the day of the charge. So now i have to go back..

[katabeachbum]

I never use debetcards for purchases. To risky

But I buy a lot at Homepro with CC, and have done some returns. No problems at all, shows up on next invoice

[katasyd]

More reason just to use the ATM before you go in and pay cash.

It's faster and with much less head scratching from the clueless staff.

[MisterMan]

my mistake. They processed it like a week later.

But.. I will use cash when making purchases. Good idea.