True Internet Is Down--Am I The Only One?

[heybruce]

I just got back to Chiang Mai after a one month trip and my True internet service is down. It worked fine when I left in early December. I went to their office at Central Kad Suan Kaew and was told to call their service number. When I call the service number and punch in the appropriate options I receive a recording saying "Due to the emergency, you might not be able to receive high speed service." When I try to get a service representative I am put on hold until I give up. Is anyone else getting this? Does anyone know what emergency they are referring to?

[khunphil]

Hi

Maintenance ... see this link (if you have internet somewhere)

http://popup.trueinternet.co.th:8080/TIService/home/search.jsp?type=ti

Service Interruption Hi speed Internet

Dear Internet user ,

To maximize the service quality delivered to our users,

True will perform our Broadband Network maintenance. As a result,

True Internet Service will be temporarily unavailable for the following periods.

Problem on effect time: Can't use internet

Duration Effect Time per zone : 1 Hour.

[heybruce]

Hi

Maintenance ... see this link (if you have internet somewhere)

http://popup.trueint...rch.jsp?type=ti

Service Interruption Hi speed Internet

Dear Internet user ,

To maximize the service quality delivered to our users,

True will perform our Broadband Network maintenance. As a result,

True Internet Service will be temporarily unavailable for the following periods.

Problem on effect time: Can't use internet

Duration Effect Time per zone : 1 Hour.

My internet disconnect has been going on for about 24 hours now. Either this maintenance work isn't the cause of my problem, or True has a very liberal definition of "1 Hour".