I have a monthly AIS package to use EDGE by the hour. I'm being notified that my balance is currently too low to apply another month which is good because I want to cancel this package and get a different one. How do I cancel my current plan by using the phone and not going to a shop?

Dial *300

It's very easy to change on-line too, start here https://12calleservice.ais.co.th/EPPWeb/index.html you need to get a one-time password by SMS.

I am not certain you can cancel a subscribed data plan on the eServices platform? I know I couldn't, and someone here mentioned *300 (IVR), which worked for me.

I could not cancel but could change plan and top up online. Problem is, the package won't apply even though I have a high enough balance. Hmmmm, to AIS shop I go.

Did you try *300? I was able to cancel my data package using the IVR system ~ 30 days ago.

Is there any way to buy a chunk of data, say 300mb, without subscribing to a monthly plan and without it expiring ?

I rarely use 3G but would like to have it as backup when I am away from wifi.

Is there any way to buy a chunk of data, say 300mb, without subscribing to a monthly plan and without it expiring ?

I rarely use 3G but would like to have it as backup when I am away from wifi.

There are some methods to purchase a single, one-time, non-recurring data volume, but it will only last for a fixed period, and will expire.

Which service provider do you use? AIS/One-2-Call? A single, one-time, non-recurring 300 MB/30 day dose is 150 baht, with AIS/One-2-Call.

http://www.ais.co.th/mobileinternet/internet-package/#2

I could not cancel but could change plan and top up online. Problem is, the package won't apply even though I have a high enough balance. Hmmmm, to AIS shop I go.

As already mentioned, call them. Thats how I changed my data plan.

Is there any way to buy a chunk of data, say 300mb, without subscribing to a monthly plan and without it expiring ?

I rarely use 3G but would like to have it as backup when I am away from wifi.

There are some methods to purchase a single, one-time, non-recurring data volume, but it will only last for a fixed period, and will expire.

Which service provider do you use? AIS/One-2-Call? A single, one-time, non-recurring 300 MB/30 day dose is 150 baht, with AIS/One-2-Call.

http://www.ais.co.th/mobileinternet/internet-package/#2

Thanks for that, just the ticket.

To cancel press *129*1#    then call

1 hour ago, denishuahin said:

To cancel press *129*1#    then call

I think 10 years after asking the OP has probably solved the problem by now. ????

 

On 1/16/2023 at 5:02 PM, denishuahin said:

To cancel press *129*1#    then call

Thanks a lot 

On 1/16/2023 at 6:16 PM, treetops said:

I think 10 years after asking the OP has probably solved the problem by now. ????

 

YES but others naybe not 😉