Hi. I have the Triple B service costing around 1100 Baht a month and I live in Chiang Mai. For the past three days or so I simply cannot access a whole bunch of mostly international (British) websites. These are not obscure sites, eg, Nottingham Evening Post, Nottingham Forest FC etc, cant get them at all, and yet theres a whole lot of other British sites (including the BBC itself) which do open, albeit a bit slower than normal.

Anyone else experienced this problem? I wonder if its a BBB thing, a Chiang Mai thing, or a bigger problem generally right now. To be fair my BBB service has been steady and faultless this last year or so, hence my concern about this?

Any thoughts welcomed!!

Sounds like a DNS or routing issue. What are you using for your DNS? Is your PC getting its DNS from your router or other location?

Open a command window, type: ping <desired site> (e.g. www.yahoo.com) and see what you get. If no IP, then try a different DNS site, maybe one in the UK since thats the area of interest.

If you get the IP address of the site:

Try, tracert -d <desired site by IP> and see if it gets to the right place. May not exactly get to the final site depending on firewall and router configs downstream. If the tracert doesn't leave Thailand, its a down stream router issue. Try later.

Try at a command prompt: ipconfig /flushdns Then try to access the sites.

I'd agree a DNS issue.

I'm with BBB (in 2 separate areas) and regularly have similar issues.

I would suggest you change your DNS to use Goole's DNS servers https://developers.google.com/speed/public-dns/docs/using tells you how.

It's easy and I actually change back to BBB DNS sometimes - e.g. for some reason I can never get DailyMail.co.uk when using Google!

Must be BBB thing. Have used TOT 600Bht DNS and wireless for two years now with no downtime or problems reaching all sites except anything blocked by Thailand. Two years ago had terrible problems until I replaced inhouse telephone wiring wiith new wiring that was 12 years old.

Of course my wiring problem has nothing to do with the posters problem, but i think all these expensive services being offored now are not worth all the trouble users have with the providers. Hope you can find out the problem soom. Good Luck.