Ford Ranger 2.2 Wildtrak Issues :-(

[stefan2519]

Well, I had my 2.2 Wildtrak for just under 2 weeks.

I was over the moon with the features, and car like handling.

Until last Saturday, when I spotted that I had a good oil patch on my drive-way

I took it in on Monday to get it looked over.

I'm sure you could imagine, I was a bit peeved off.

I was notified on Friday that the oil catch lid is deformed and a new one would have to be ordered from America.

The new lid is expected the 2nd week of June, so at least 3 weeks from when I dropped it off.

My dealer has been great about the whole situation, they even gave me the demo XLT to use until I get mine back.

Also, when I first picked it up there were a few QC problems that I found, but they were minor and was going to wait for the first service to get them seen to

1-The ignition barrel has a 15mm gap all the way around the outside. (is this the same on all the rest?)

2-The drivers door rubber-stop was missing. (no biggie just must have missed it.)

3-The arm-rest/center-consul bottom latch doesn't fully lock. (is anyone's else the same?)

4-The cup holders in the bed are useless due to the side rails(Obviously a major design flaw)

5-The wheel wells have got wires inches from the tiers (am I missing a shield on them?)

When I did check the oil out that was left in the engine it was really black, but it was only 10 days old at that time, should it get that black that quick?

My dealer has been very helpful, but what stance should I take with Ford HQ?

Should I just be happy that they're giving me a courtesy car?

I'm sure you could imagine the boss and I aren't over the moon with Ford at the moment

Thanks in advance for any comments!

[phutoie2]

There not known as "Dagenham Dustbins" for nothing you know!!. There will always be some probs with new motors. I had a Navara back in '07 and the oil cooler had to be changed after a few weeks.

Good looking truck the new Ranger, spotted a bright red one at some traffic lights this week, did it stand out from the crowd!.

[VocalNeal]

1-One has to assume they are all the same. You didn't notice that when you sat in the vehicle before purchasing. Had you have noticed would you not have bought the vehicle?

2-A new rubber thingy can be fitted.

3-The centre consle lid will probably be given some "English" and will then close.

4-Again you didn't notice the useless cup holders when you were overcome with desire?

5-The wires follow the frame rail and will be clipped in. Normal.

Instead of simply using and enjoying your new purchase you have examined it with a fine toothed comb AFTER you purchased it. Best advice would be forge.t. Go Buddhist and forget all these minor flaws and be thankful you are getting go service from the dealer.

[stefan2519]

1-One has to assume they are all the same. You didn't notice that when you sat in the vehicle before purchasing. Had you have noticed would you not have bought the vehicle?

2-A new rubber thingy can be fitted.

3-The centre consle lid will probably be given some "English" and will then close.

4-Again you didn't notice the useless cup holders when you were overcome with desire?

5-The wires follow the frame rail and will be clipped in. Normal.

Instead of simply using and enjoying your new purchase you have examined it with a fine toothed comb AFTER you purchased it. Best advice would be forge.t. Go Buddhist and forget all these minor flaws and be thankful you are getting go service from the dealer.

Thanks for the comments!

As I already stated, I wasn't too bothered about the QC problems when I first took delivery.

What I was trying to do is let other customers aware of them before leaving the showroom floor.

Also, I was a little miffed at the time and wanted to vent!

[VocalNeal]

Well one cannot judge another's character on-line. There are so many who complain vociferously about small thinks of insignificance. Leaking oil not being one of them.

A friend has a new red Wildtrak? one parked in his driveway but I have yet to ascertain his thoughts.

[mr3cho]

1-One has to assume they are all the same. You didn't notice that when you sat in the vehicle before purchasing. Had you have noticed would you not have bought the vehicle?

2-A new rubber thingy can be fitted.

3-The centre consle lid will probably be given some "English" and will then close.

4-Again you didn't notice the useless cup holders when you were overcome with desire?

5-The wires follow the frame rail and will be clipped in. Normal.

Instead of simply using and enjoying your new purchase you have examined it with a fine toothed comb AFTER you purchased it. Best advice would be forge.t. Go Buddhist and forget all these minor flaws and be thankful you are getting go service from the dealer.

No man I don't think he should forget it. Those are some QC problems and the OP should complain up the chain because if he ( and others ) don't , the QC problems won't get fixed. It's difficult to examine everything when you take delivery. This is has to do with being promised a product and service for his hard earned money and not receiving what was promised.

[VocalNeal]

1-One has to assume they are all the same. You didn't notice that when you sat in the vehicle before purchasing. Had you have noticed would you not have bought the vehicle?

2-A new rubber thingy can be fitted.

3-The centre consle lid will probably be given some "English" and will then close.

4-Again you didn't notice the useless cup holders when you were overcome with desire?

5-The wires follow the frame rail and will be clipped in. Normal.

Instead of simply using and enjoying your new purchase you have examined it with a fine toothed comb AFTER you purchased it. Best advice would be forge.t. Go Buddhist and forget all these minor flaws and be thankful you are getting go service from the dealer.

No man I don't think he should forget it. Those are some QC problems and the OP should complain up the chain because if he ( and others ) don't , the QC problems won't get fixed. It's difficult to examine everything when you take delivery. This is has to do with being promised a product and service for his hard earned money and not receiving what was promised.

How do you know he worked hard for his money? What a load of tosh. For all we know he didn't pay and has it on credit. He may not but that is none of our business.

He is getting good service from the dealer.

Yes it is difficult to examine everything when one takes delivery that is why one has to look closely before deciding to buy. Cup holders in the bed cannot be used ? Well if that is a reason to purchase then look closely to see if they work. Some people have been known not to buy cars because there were no astrays in the back. 15mm gap around the ignition switch would be obvious when sitting in one in the showroom. If these are to be viewed as flaws then they are design flaws not QC and already known to the manufacturer as they inspect their vehicles much more closely than we do. Why is there a 15mm gap I don't know why do the cup holders not work I do not know. But someone does.

Missing door bumper and non latching centre console are the only two I see as being "QC" problems and has been said they will be addressed at the first service.

[skybluestu]

No problems so far with my XLT, 4 months and 7000kms.

[culicine]

It looks to me to be a 1.5mm gap not 15 mm which is 1.5 cm. I am not sure if they would be able to do anything with that. But if pushed they may just fill it with silicone! I think I'd rather the gap there...

I guess one can inspect the test car thoroughly, but you never know if your car, when delivered, will be free from problems. I would hate the dealers typical "that's normal" response to some of these issues.

[guzzi850m2]

Stefan you are having the first generation Ranger where faults like that will pop up. You should complain and hopefully get it sorted under warranty.

Also the more the first generation buyers/owners complain the better the Ranger will be in the future for other owners (very likely me, he-he)

[transam]

This stuff is why l bought a Toyota. Don't like Jap rides much but l wanted reliability from scratch with a proven ride technology.

BUT, OP, crack on chum and you will get your perfect ride.

[Big Guns]

This stuff is why l bought a Toyota. Don't like Jap rides much but l wanted reliability from scratch with a proven ride technology.

BUT, OP, crack on chum and you will get your perfect ride.

Tell that to the 5.2 million owners of Toyotas recalled because of the pedal entrapment/floor mat problem, or the owners of European Vigo's which tipped over as shown in the Elk test. All brands are likely to have quality problems at some point. The important point is that the firm acts quickly resolves the problems and maintains high levels of customer service.

[transam]

This stuff is why l bought a Toyota. Don't like Jap rides much but l wanted reliability from scratch with a proven ride technology.

BUT, OP, crack on chum and you will get your perfect ride.

Tell that to the 5.2 million owners of Toyotas recalled because of the pedal entrapment/floor mat problem, or the owners of European Vigo's which tipped over as shown in the Elk test. All brands are likely to have quality problems at some point. The important point is that the firm acts quickly resolves the problems and maintains high levels of customer service.

I don't have Toyota floor mats and roll over is a drivers problem. Any vehicle is designed to do a job and must be treated with respect by the driver. I have a Heavy Goods license and fully understand laden and unladen characteristics. The Vigo is a good vehicle if you don't drive it like a rally car which is the stuff you refer too.