Dtac Mobile Network Failure Across Thailand

[george]

DTAC mobile network failure across Thailand

Is/was your DTAC mobile dead today?

BANGKOK: -- Thailand's second biggest mobile operator DTAC is down across the country since this morning.

Some users got a "no network" message around 10.00 am, other reports the network to be down around 11.55am. Thaivisa members in Bangkok, Pattaya, Khon Kaen, Phuket, Khao Lak, Pak Kret, Koh Phangan and Songkhla are reporting that the network is dead.

Some users reports that SMS messaging is working but voice calls are not possible.

Thaivisa has tried to contact DTAC customer service center, but to no avail. No information to customers has been posted on DTAC Facebook or Twitter pages, as the company goes silent.

Today NBCT demanded DTAC to explain about its frequent network failures, starting about 10-11am across the country today. NBCT to take action.

NBTC plans to unveil result of talk with DTAC at 4pm today. Fine may reach 8 digits, or over Bt10 mn. Punishment is likely, as this is the 8th failure so far this year.

Is/was your DTAC phone dead today? Answer in our poll.

-- 2012-08-28

Some DTAC users comments on the Thaivisa Facebook page: http://www.facebook.com/ThaiVisaNews

[Caliguy]

Its down in Bang Na

[otherstuff1957]

It's working fine for me in Bangkok.

[ripstanley]

I just rang Australia no problems. I then tried a mobile in Thailand no service. I live in Phayao

[saltandpepper]

Got problems 30 mn ago. Seems back now but 3G still not back

[mauGR1]

It's working in Koh Chang.

[Caliguy]

Working again in Bang Na. I find it funny because there was a power surge here and the lights went out thats when i saw the SOS and couldnt reconnect.

[mjmj]

Working in Chiang Mai ok

[RKASA]

It was working fine this morning up to 9:30 am and again at 1 pm was up and is working fine if it was down at any time I missed the whole thing.

[LeCharivari]

It seems to be working to/from non-DTAC numbers (you can call to DTAC from another provider such as TT&T and call from DTAC to another provider), but you can't call DTAC to DTAC in some areas (even to the Call Centre). The DTAC office in Pattaya only know there is a "system failure" which they think is due to a "virus attack".

Yesterday I had a similar problem with Kasikorn Bank in Bang Na, where ATMs would only dispense money if the Thai menu was used but would freeze halfway through the same transaction in English; I don't know how widespread this was but this was also put down to a "virus attack".

[PaulHamon]

I am using it right now thru Edge in Petchabun, but Edge was dead for a couple of hours before. I came back on about 5 minutesa ago.

[whybother]

It's working fine for me in Bangkok.

Dead for me in Bangkok now.

But Edge works. I got the TV email notification from Gmail.

... and now it's working fine.

[JanKlaasen]

In my area,East Pattaya, Dtac was completely down for approx 45 minutes from around noon. No 3G, no telephone, no service calls.

Has anyone noticed that Dtac seems to have much more problems as other providers, since many times when i pass a Dtac shop I will see a notice " can not pay bills, system down".

[huma79]

It's been down for me for a few hours.. I'm on the south side of Bangkok

[berryranger]

Ratchadapisek Rd, still dead at 13.35hrs.

[Scorpio1949]

Udon Thani not working

[samuijimmy]

Just tried on Samui, call just disconnects!

[Ratakhun]

Wasn't working 30 mins ago, now it's fine in Bangkok.

[jellykookabanj]

No problems in Surin. My wife has been on phone for most of the morning (as usual) unless , of course, if she is talking to herself and hasn.t noticed yet. LOL

[MrBanks]

Working OK, 13.40.

18 kms outside of Pattaya, near Lake Mabprachan.

[rakkenes]

called customer service, and they said they would SMS me when it is back

[lomatopo]

No issues for me in Bangkok, but am seeing some posts in Thai forums re: a significant outage, but maybe not as bad as the ones late last year?

This could put them on the back foot with the NBTC and the upcoming 3G auction?

Outages from late last year: http://www.telecomas...-network-outage

From their home page:

[cheshiremusicman]

Calls out OK, but SMS not functioning here in Hua Hin. Been like that for about 2 hours. This after got a strange SMS message from someone i do not know asking for help!!!!!

[joboss]

No problems in Surin. My wife has been on phone for most of the morning (as usual) unless , of course, if she is talking to herself and hasn.t noticed yet. LOL

Haha!! The really funny think is that it's a possibility for mine. And,, when she realises ,,, It's my fault.

[kiwiinasia]

No problems! Rama 2 Rd Bangkok.

[saltandpepper]

Asoke area, working fine . And 3G is back

[kiwiinasia]

No issues for me in Bangkok, but am seeing some posts in Thai forums re: a significant outage, but maybe not as bad as the ones late last year?

This could put them on the back foot with the NBTC and the upcoming 3G auction?

Outages from late last year: http://www.telecomas...-network-outage

From their home page:

What a 3g auction?

I thought 4g was coming?

Jesus this place is a joke.

[zappalot]

still down bkk suk 101/1

[drpbala]

working fine in Samut Sakorn area

[MeHere]

Ratchada rd fine here