3Bb And Tot Down Island Wide - Cat Is Still Working.

[angryfarang]

Just a heads up. TOT and 3BB are down island wide since 12pm today. CAT is still working.

Apparently a cable has been severed in Donsak....

[baco]

TOT koh phangan is still working

[Tropicalevo]

Thanks for that AF.

For sure TOT and 3BB down at my place in Plai Laem. Good old dongle keeps us going.

[angryfarang]

Both my 3BB and TOT lines are down at my house and at all my customer sites.

On DTAC 3G via tethered galaxy here. Also have one on AIS for backup. - you can never be to careful, especially after the crazy floods we had...

[ydraw]

Truemove 3g still operational.

[sbk]

our 3BB is down since about noon on koh p

[khman]

3bb up since 30 minutes in Chaweng

[angryfarang]

Yes 3BB is back up. TOT still down.

[evadgib]

Thanks for that AF.

For sure TOT and 3BB down at my place in Plai Laem. Good old dongle keeps us going.

Me too:)

[angryfarang]

TOT back up now.

[evadgib]

Why can't they provide some indication that something is wrong, along the lines of a 70's testcard ("service will resume asap")? When the net fails I spend several minutes in Basil Fawlty mode unnessesarily fault finding because everything (PC/Modem/cables) appears to be normal. It wasn't until I saw this thread that I knew for sure where the problem actually laid.

Edited October 18, 2012 by evadgib

[samuijimmy]

Why can't they provide some indication that something is wrong, along the lines of a 70's testcard ("service will resume asap")? When the net fails I spend several minutes in Basil Fawlty mode unnessesarily fault finding because everything (PC/Modem/cables) appears to be normal. It wasn't until I saw this thread that I knew for sure where the problem actually laid.

yeah same with 3 BB.... I did the same looking to see what I did wrong, I had just installed Skype .... Cybil was out so could not help .....

I dashed down to 3BB office and they said all Samui down.....

I got a number to call when 3BB has problems .... 1530

[NHJ]

Why can't they provide some indication that something is wrong, along the lines of a 70's testcard ("service will resume asap")? When the net fails I spend several minutes in Basil Fawlty mode unnessesarily fault finding because everything (PC/Modem/cables) appears to be normal. It wasn't until I saw this thread that I knew for sure where the problem actually laid.

your modem is already doing it, no wan ip shows the authentification server crashed/is unreachable.

[Rooo]

Why can't they provide some indication that something is wrong, along the lines of a 70's testcard ("service will resume asap")? When the net fails I spend several minutes in Basil Fawlty mode unnessesarily fault finding because everything (PC/Modem/cables) appears to be normal. It wasn't until I saw this thread that I knew for sure where the problem actually laid.

your modem is already doing it, no wan ip shows the authentification server crashed/is unreachable.

Mine showed connected all is fine. All lights were right, just couldn't hook up.

[samui543]

TOT back off again? had the Noon till 4pm outage earlier- back on the blackberry as a modem i guess.

[Rooo]

TOT back off again? had the Noon till 4pm outage earlier- back on the blackberry as a modem i guess.

Still working here.

[Tropicalevo]

TOT back off again? had the Noon till 4pm outage earlier- back on the blackberry as a modem i guess.

All ok with TOT and 3BB in Plai Laem - the only problem is the dip-stick on the keyboard. Oh well - bed time

[notmyself]

I got a number to call when 3BB has problems .... 1530

I've found them very good.

[angryfarang]

It's pretty easy to diagnose if it's you or the ISP.

1.) Is the ADSL light on your modem showing a solid light or flashing? If it's flashing or off, then the ADSL link to the ISP is down. It's them.

2.) If you have TOT fiber modem. Is the LOS (Loss of signal) light on or off? It it's on, your fiber link is down. It's them.

3.) Can you ping your modem from your computer? Open command prompt, type "ping 192.168.1.1" - timed out? You have connection problem with your modem. It's you.

If the ADSL light is showing AND you can ping your modem OK. It's likely the ISP is down.

Oh - and one last thing, reboot everything including your modem. This normally resolves 99% of problems.

[Tropicalevo]

Good advice and spot on. Well done

(Tried to give a thumbs up - no smiley's :-(

[samuijimmy]

Good advice and spot on. Well done

(Tried to give a thumbs up - no smiley's :-(

My lights were on ...but no body home!

Here's the thumbs up you could not find!

[mufcsamui]

3 BB down nfor the first time in 18 months, big deal, called 1530 and was told sorry all of Samui was down and they expected to have the problem fixed within 3/4 hours. 3 hours later it was grear service.

Thanks

[Tropicalevo]

3 BB down nfor the first time in 18 months, big deal, called 1530 and was told sorry all of Samui was down and they expected to have the problem fixed within 3/4 hours. 3 hours later it was grear service.

Thanks

I agree. I have both TOT and 3BB. (TOT is ADSL not fibre optic). Both come into my place on the same cable.

3BB outperforms TOT every time.