daniel2183 Posted January 5, 2015 Share Posted January 5, 2015 Hello, I recently bought a xbox one and ps4 but I am having problems finding players online . I looked in the network settings and on both consoles it said I had a "strict" NAT. I followed a guide on portforward to try and fix it but it's still saying strict so I'm not sure if I have missed something obvious . Could someone lend a hand :-) Link to comment Share on other sites More sharing options...
daniel2183 Posted January 7, 2015 Author Share Posted January 7, 2015 Anyone ? Link to comment Share on other sites More sharing options...
thedemon Posted January 7, 2015 Share Posted January 7, 2015 Make sure UPnP is enabled. It likely is by default but worth checking. 1 Link to comment Share on other sites More sharing options...
GinBoy2 Posted January 7, 2015 Share Posted January 7, 2015 Can't answer the specifics, but this port forwarding resource may be of help, it tends to be pretty comprehensive for applications I've needed http://portforward.com/ 1 Link to comment Share on other sites More sharing options...
daniel2183 Posted January 7, 2015 Author Share Posted January 7, 2015 Make sure UPnP is enabled. It likely is by default but worth checking. Just checked and it's already on . Link to comment Share on other sites More sharing options...
daniel2183 Posted January 7, 2015 Author Share Posted January 7, 2015 Make sure UPnP is enabled. It likely is by default but worth checking.Just checked and it's already on . I followed the guide there. But my xbox and ps4 still says I have a "strict Nat" Link to comment Share on other sites More sharing options...
RichCor Posted January 7, 2015 Share Posted January 7, 2015 (edited) When you follow the directions in any of these links, what issues do you run into? Welcome to the Xbox One Multiplayer Game Solution GETTING CONFIGURED: A GUIDE TO CONFIGURING YOUR NAT SETTINGS How To Get an Open NAT on the Xbox One for Better Connections Edited January 7, 2015 by RichCor 1 Link to comment Share on other sites More sharing options...
daniel2183 Posted January 8, 2015 Author Share Posted January 8, 2015 When you follow the directions in any of these links, what issues do you run into? Welcome to the Xbox One Multiplayer Game Solution GETTING CONFIGURED: A GUIDE TO CONFIGURING YOUR NAT SETTINGS How To Get an Open NAT on the Xbox One for Better Connections I followed the first link you listed. I got to step 3 " do you have a private or public up address" I think the issue is my ISP (TOT) has given me a private IP address ? As my wan IP address doesn't match my public IP address . I think the next step is to try and get tot to assign me a public IP address . My local tot office has zero English speaking staff so god knows how I'm going to do it lol Link to comment Share on other sites More sharing options...
daniel2183 Posted January 8, 2015 Author Share Posted January 8, 2015 Just emailed them . See if they bite :-) Link to comment Share on other sites More sharing options...
RichCor Posted January 8, 2015 Share Posted January 8, 2015 I think you mean STEP 4: Do you have a public or private IP address? Most TOT client subscribers are issued a PUBLIC WAN IP Address (an IP address that can directly be accessed via the Internet). Usually a PRIVATE WAN IP Address comes into play with people using 3G/LTE and WiFi Hotspot Internet Connections ... also known as Carrier Grade NAT, where they are issued a Private WAN IP address that is heavily firewalled so most public services are unavailable ... but this wouldn't be you. For instance, the 192.168.0.1 - 192.168.255.255 IP Address segment is PRIVATE, as it cannot be directly used on the Internet, only used on private Local Area Networks. A "NAT" Router (Network Address Translation) is used as a "GateWay" so those local computers on your network can use the Internet. All requests from your local computers, or game consoles, are sent to the gateway address (192.168.1.1 in this case) then 'translates' the request (while recording what computer request it) to use the PUBLIC WAN IP Address assign to your modem/router/gateway (If allows you to "Share" your one WAN IP Address with many LAN IP Addresses. When the remote system responds back using the PUBLIC WAN IP Address, the modem/router/gateway matches the response back to the request stored previously and forwards it back to the originating computer, or game console. When you run a SERVER or a Game System on your LAN, you want to receive direct requests from PUBLIC IP Addresses. In this instance you need to "Open a Port" on your modem.router/gateway so ALL transactions directed to that port will be automatically redirected through the NAT to the Static LAN IP Address of the Server or Game System. This allows other users to directly find your Server or Game Machine. As a TOT DSL or Fiber customer, the WAN IP address of your modem/router/gateway is assigned a PUBLIC IP Address when you power up your modem/router/gateway. Periodically this IP Address assigned to you will change, It is a dynamically allocated IP address from their pool of client addresses automatically. Your Server or Game System can automatically update a remote host with the new info so services will find you at the new Public IP Address. Anyway, a normal ISP DHCP issued WAN PUBLIC IP address works fine. Your Modem/Router is self-assigned a "Static" LAN IP of 192.168.1.1 (also known as a Private LAN IP Address) Hopefully you configured your Game Console with a Static IP of 192.168.1.60 (as seen from the graphic in your OP) Keep going through the setup instructions. What 'other' issues have you run into? 1 Link to comment Share on other sites More sharing options...
daniel2183 Posted January 9, 2015 Author Share Posted January 9, 2015 I think you mean STEP 4: Do you have a public or private IP address? Most TOT client subscribers are issued a PUBLIC WAN IP Address (an IP address that can directly be accessed via the Internet). Usually a PRIVATE WAN IP Address comes into play with people using 3G/LTE and WiFi Hotspot Internet Connections ... also known as Carrier Grade NAT, where they are issued a Private WAN IP address that is heavily firewalled so most public services are unavailable ... but this wouldn't be you. For instance, the 192.168.0.1 - 192.168.255.255 IP Address segment is PRIVATE, as it cannot be directly used on the Internet, only used on private Local Area Networks. A "NAT" Router (Network Address Translation) is used as a "GateWay" so those local computers on your network can use the Internet. All requests from your local computers, or game consoles, are sent to the gateway address (192.168.1.1 in this case) then 'translates' the request (while recording what computer request it) to use the PUBLIC WAN IP Address assign to your modem/router/gateway (If allows you to "Share" your one WAN IP Address with many LAN IP Addresses. When the remote system responds back using the PUBLIC WAN IP Address, the modem/router/gateway matches the response back to the request stored previously and forwards it back to the originating computer, or game console. When you run a SERVER or a Game System on your LAN, you want to receive direct requests from PUBLIC IP Addresses. In this instance you need to "Open a Port" on your modem.router/gateway so ALL transactions directed to that port will be automatically redirected through the NAT to the Static LAN IP Address of the Server or Game System. This allows other users to directly find your Server or Game Machine. As a TOT DSL or Fiber customer, the WAN IP address of your modem/router/gateway is assigned a PUBLIC IP Address when you power up your modem/router/gateway. Periodically this IP Address assigned to you will change, It is a dynamically allocated IP address from their pool of client addresses automatically. Your Server or Game System can automatically update a remote host with the new info so services will find you at the new Public IP Address. Anyway, a normal ISP DHCP issued WAN PUBLIC IP address works fine. Your Modem/Router is self-assigned a "Static" LAN IP of 192.168.1.1 (also known as a Private LAN IP Address) Hopefully you configured your Game Console with a Static IP of 192.168.1.60 (as seen from the graphic in your OP) Keep going through the setup instructions. What 'other' issues have you run into? Sorry yes it was step 4 Ok I kept going through steps and it asked me if I was getting the error "cannot get a teredo IP address" on my xbox which I am so kept following the steps ( forwarding ports and dmz) then I got to the end of the troubleshooter. Where it asks to contact xbox customer support . Whist doing multiplayer network test on my Xbox. if I hold both triggers and bumpers on the xbox controller it gives me a detailed statistics . (I have attached an imag) . Under detailed Nat information "it says your network is behind a firewall" I have disabled the firewall on my router so I'm not sure why it's saying that . I'll try the other 2 links and see where that gets me Link to comment Share on other sites More sharing options...
daniel2183 Posted January 9, 2015 Author Share Posted January 9, 2015 Tried the other links but no luck. Still got the same teredo error on my Xbox one . The only other thing I can think of. I looked to see if there was a firmware update for my router and there was. When I updated the firmware the router got stuck in a reboot loop. I tried loading the firmware on again but it still rebooted every minute so I down graded the firmware to the next one available . Link to comment Share on other sites More sharing options...
RichCor Posted January 9, 2015 Share Posted January 9, 2015 What is the IP Address that TOT is furnishing your WAN port? (As it's dynamically assigned it will cycle to a new one on a rotating basis) I want to see if they're issuing your modem/router/gateway a IP address marked as PRIVATE or RESERVED, especially if it's in the 100.64.0.0 - 100.127.255.255 range. If the IP Address they issue your WAN Port ISN'T in any of the following ranges marked as reserved, then it's just a configuration issue. If the IP Address they issue your WAN Port IS in any of the following ranges, then your connection to the Internet is considered Double-NAT where you don't have the option of opening PORTS on the ISP NAT router. 10.0.0.0 - 10.255.255.255 reserved for PRIVATE LAN 100.64.0.0 - 100.127.255.255 reserved for communications between a service provider and its subscribers (neither Public nor Private IP) 127.0.0.0 - 127.255.255.255 cannot be used for public or private use and is reserved for loopback and diagnostic functions. 169.254.0.0 - 169.254.255.255 automatic self-configure IP address and subnet mask when a DHCP server isn't available. 172.16.0.0 - 172.31.255.255 reserved for PRIVATE LAN 192.0.0.0 - 192.0.0.255 reserved for special purpose 192.88.99.0 - 192.88.99.255 reserved for 6to4 anycast relays 192.168.0.0 - 192.168.255.255 reserved for PRIVATE LAN 198.18.0.0 - 198.19.255.255 reserved for testing of inter-network communications between two separate subnets 198.51.100.0 - 198.51.100.255 reserved and assigned as Test-Net-2 to be used in documentation and example source code 203.0.113.0 - 203.0.113.255 reserved and assigned as Test-Net-3 to be used in documentation and example source code 224.0.0.0 - 239.255.255.255 reserved for multicasting 233.252.0.0 - 233.252.255.255 reserved section of multicast range assigned as "MCAST-TEST-NET" for use solely in documentation and example source code 240.0.0.0 to 254.255.255.254 reserved from either public or private use (reserved for future use) 255.255.255.255 reserved for the "limited broadcast" destination address 1 Link to comment Share on other sites More sharing options...
daniel2183 Posted January 9, 2015 Author Share Posted January 9, 2015 What is the IP Address that TOT is furnishing your WAN port? (As it's dynamically assigned it will cycle to a new one on a rotating basis) I want to see if they're issuing your modem/router/gateway a IP address marked as PRIVATE or RESERVED, especially if it's in the 100.64.0.0 - 100.127.255.255 range. If the IP Address they issue your WAN Port ISN'T in any of the following ranges marked as reserved, then it's just a configuration issue. If the IP Address they issue your WAN Port IS in any of the following ranges, then your connection to the Internet is considered Double-NAT where you don't have the option of opening PORTS on the ISP NAT router. 10.0.0.0 - 10.255.255.255 reserved for PRIVATE LAN 100.64.0.0 - 100.127.255.255 reserved for communications between a service provider and its subscribers (neither Public nor Private IP) 127.0.0.0 - 127.255.255.255 cannot be used for public or private use and is reserved for loopback and diagnostic functions. 169.254.0.0 - 169.254.255.255 automatic self-configure IP address and subnet mask when a DHCP server isn't available. 172.16.0.0 - 172.31.255.255 reserved for PRIVATE LAN 192.0.0.0 - 192.0.0.255 reserved for special purpose 192.88.99.0 - 192.88.99.255 reserved for 6to4 anycast relays 192.168.0.0 - 192.168.255.255 reserved for PRIVATE LAN 198.18.0.0 - 198.19.255.255 reserved for testing of inter-network communications between two separate subnets 198.51.100.0 - 198.51.100.255 reserved and assigned as Test-Net-2 to be used in documentation and example source code 203.0.113.0 - 203.0.113.255 reserved and assigned as Test-Net-3 to be used in documentation and example source code 224.0.0.0 - 239.255.255.255 reserved for multicasting 233.252.0.0 - 233.252.255.255 reserved section of multicast range assigned as "MCAST-TEST-NET" for use solely in documentation and example source code 240.0.0.0 to 254.255.255.254 reserved from either public or private use (reserved for future use) 255.255.255.255 reserved for the "limited broadcast" destination address I'm not 100% what I'm looking for so I just took a photo :-) Link to comment Share on other sites More sharing options...
daniel2183 Posted January 9, 2015 Author Share Posted January 9, 2015 Link to comment Share on other sites More sharing options...
RichCor Posted January 9, 2015 Share Posted January 9, 2015 WAN IP of 100.71.19.52 and a Public IP seen as 1.10.246.55 So your connection is being served by a Carrier Grade NAT. This would explain why your connection isn't working for you. Double NAT is in play, and you can't open a port on their router. Your ISP is issuing you the 100.71.19.52 address, and you along with many other ISP client are SHARING the 1.10.246.55 public IP address. Not good. Try Power Cycling your modem/router/gateway and see if it ever offers you an IP address not in the 100.64.0.0 - 100.127.255.255 range. After a power outage, TOT will sometimes issue my equipment an address from their Carrier Grade NAT gateway, as the local ISP DHCP Server has yet to fully reboot and come back online. Carrier Grade NAT IP Addressed don't work for Gaming or Torrents. But I have always been able to power cycling my modem/router/gateway and receive a Public IP Address after the local DHCP Server has come back online. Type Power Cycling your modem/router/gateway and see what IP address you get offered. After getting about 6 different IP addresses, if they don't get outside that range, then go talk to your ISP. 1 Link to comment Share on other sites More sharing options...
daniel2183 Posted January 9, 2015 Author Share Posted January 9, 2015 WAN IP of 100.71.19.52 and a Public IP seen as 1.10.246.55 So your connection is being served by a Carrier Grade NAT. This would explain why your connection isn't working for you. Double NAT is in play, and you can't open a port on their router. Your ISP is issuing you the 100.71.19.52 address, and you along with many other ISP client are SHARING the 1.10.246.55 public IP address. Not good. Try Power Cycling your modem/router/gateway and see if it ever offers you an IP address not in the 100.64.0.0 - 100.127.255.255 range. After a power outage, TOT will sometimes issue my equipment an address from their Carrier Grade NAT gateway, as the local ISP DHCP Server has yet to fully reboot and come back online. Carrier Grade NAT IP Addressed don't work for Gaming or Torrents. But I have always been able to power cycling my modem/router/gateway and receive a Public IP Address after the local DHCP Server has come back online. Type Power Cycling your modem/router/gateway and see what IP address you get offered. After getting about 6 different IP addresses, if they don't get outside that range, then go talk to your ISP. Tried 6 times but every time I'm assigned an IP of 100.71.28.xxx So I need to phone my ISP and ask them for a WAN address not in the 100.64.0.0 - 100.127.255.255? Link to comment Share on other sites More sharing options...
RichCor Posted January 9, 2015 Share Posted January 9, 2015 WAN IP of 100.71.19.52 and a Public IP seen as 1.10.246.55 So your connection is being served by a Carrier Grade NAT. This would explain why your connection isn't working for you. Double NAT is in play, and you can't open a port on their router. Your ISP is issuing you the 100.71.19.52 address, and you along with many other ISP client are SHARING the 1.10.246.55 public IP address. Not good. Try Power Cycling your modem/router/gateway and see if it ever offers you an IP address not in the 100.64.0.0 - 100.127.255.255 range. Tried 6 times but every time I'm assigned an IP of 100.71.28.xxx So I need to phone my ISP and ask them for a WAN address not in the 100.64.0.0 - 100.127.255.255? Correct. Somehow you need to get them to furnish you a connection that gives you a 'direct' PUBLIC IP ADDRESS, and not 'Shared' CG NAT IP Address. Link to comment Share on other sites More sharing options...
daniel2183 Posted January 9, 2015 Author Share Posted January 9, 2015 WAN IP of 100.71.19.52 and a Public IP seen as 1.10.246.55 So your connection is being served by a Carrier Grade NAT. This would explain why your connection isn't working for you. Double NAT is in play, and you can't open a port on their router. Your ISP is issuing you the 100.71.19.52 address, and you along with many other ISP client are SHARING the 1.10.246.55 public IP address. Not good. Try Power Cycling your modem/router/gateway and see if it ever offers you an IP address not in the 100.64.0.0 - 100.127.255.255 range. Tried 6 times but every time I'm assigned an IP of 100.71.28.xxxSo I need to phone my ISP and ask them for a WAN address not in the 100.64.0.0 - 100.127.255.255? Correct. Somehow you need to get them to furnish you a connection that gives you a 'direct' PUBLIC IP ADDRESS, and not 'Shared' CG NAT IP Address. I'll give it a try tomorrow but I don't fancy my chances lol. Looked on the net about tot carrier Nat and there a few complaints about it . Come across and topic about it on here too http://www.thaivisa.com/forum/topic/705254-ip-address-differs/ Link to comment Share on other sites More sharing options...
daniel2183 Posted January 10, 2015 Author Share Posted January 10, 2015 Phoned them today and they sorted it in about 15 mins :-) Thanks for your help 1 Link to comment Share on other sites More sharing options...
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