Help line 1111 or 1155?

[craigt3365]

Bangkok, 24 March 2015: The Thai government has launched yet another hotline, this time 1111, to receive complaints from foreigners visitors or residents in Thailand.

The new help line is in addition to the existing 1155 Tourist Police Call Centre. There was no explanation why the country needed two help lines for the single task of assisting tourists in trouble.

It might suggest the Tourist Police line is unable to handle the volume, or there could be doubts that the Tourist Police are capable resolving issues efficiently.

However, in a press release announcing the new service the Tourism Authority of Thailand advised that in emergencies, foreigners should continue to use the Tourist Police service at 1155.

Continued here:

http://www.ttrweekly.com/site/2015/03/help-line-1111-or-1155/

[angsta]

It might also suggest that they are clueless. Just a thought...

[KhunBENQ]

Still waiting for a first hand report of someone using the new 1111 help/complain line.

[bangarang]

is the 1155 meant to say "Ha Ha" no help here! Might as well just use the number 5555

1111 for serious life-threatening matters

5555 for anything else

Edited March 25, 2015 by bangarang

[Brit_Doggie]

1111 is govt helpline.

1155 is tourist police so not to get mixed up.

[nithisa78]

I have lost count of how many times the Thai Tourist Police have helped me. They speak English. Enjoy my dry sense of humor and never disappoint.

When I say, Hello is this Mum, it never goes over their heads.

[Kan Win]

1111 for serious life-threatening matters

1111 is govt helpline.

1155 is tourist police so not to get mixed up.

Now you all know.

Thank you to both of you as that is correct.

Win

[Liquorice]

KhunBENQ, on 25 Mar 2015 - 10:07, said:

Still waiting for a first hand report of someone using the new 1111 help/complain line.

I used it last week. Reported it in the topic http://www.thaivisa.com/forum/topic/809400-new-90-day-report-ruling/page-3#entry9220176 Post #24

Open 24/7. The centre is actually based in Bangkok Immigration 1 division.

Very cheap call rates. 90 minutes cost about 30baht from Roi Et.

English could be better, but understandable with repeats

Liaised between myself and Amnat Immigration over a problem a friend had.

They couldn't resolve the problem over the phone, but we visited Amnat and resolved the issue.

I'd certainly use it again.