Nayet Posted February 22, 2018 Share Posted February 22, 2018 Landed on a blank page after filling out name & passport number etc. Never received a reference number, now left wondering if I will screw my report up if I try starting over. Link to comment Share on other sites More sharing options...
ubonjoe Posted February 22, 2018 Share Posted February 22, 2018 11 minutes ago, Nayet said: Landed on a blank page after filling out name & passport number etc. Never received a reference number, now left wondering if I will screw my report up if I try starting over. You can try again. The blank page indicates that you have a pop up blocker that is blocking a message to contact your local office. Try disabling any pop up blocker that is active. When you fill out page 1 again be sure that you have not made any mistakes when completing the required fields. Be sure you use the drop down menu for your nationality. I suggest you only complete the required fields marked with a *. Link to comment Share on other sites More sharing options...
Nayet Posted February 22, 2018 Share Posted February 22, 2018 18 minutes ago, ubonjoe said: You can try again. The blank page indicates that you have a pop up blocker that is blocking a message to contact your local office. Try disabling any pop up blocker that is active. When you fill out page 1 again be sure that you have not made any mistakes when completing the required fields. Be sure you use the drop down menu for your nationality. I suggest you only complete the required fields marked with a *. Thanks a lot, Ubonjoe. I will try again later. Link to comment Share on other sites More sharing options...
Nayet Posted February 22, 2018 Share Posted February 22, 2018 17 minutes ago, Nayet said: Thanks a lot, Ubonjoe. I will try again later. Okay, disabled the popup blocker and received a message saying "For further information regarding The 90-day Notification Report Service, please contact the Immigration Branch Office in your residence area." I will try again tomorrow / next week but have little hope it will work. Link to comment Share on other sites More sharing options...
phuketrichard Posted February 23, 2018 Share Posted February 23, 2018 Once u get that response,,doubtful it will ever go thru. Its telling you, for whatever reason, to report in person. Link to comment Share on other sites More sharing options...
ubonjoe Posted February 23, 2018 Share Posted February 23, 2018 11 minutes ago, phuketrichard said: Once u get that response,,doubtful it will ever go thru. Its telling you, for whatever reason, to report in person. Basicly the message means his record was not found. I often occurs because the required info was not correct. Or an entry prior to 2013 or a new passport since the last entry. Link to comment Share on other sites More sharing options...
ChouDoufu Posted February 24, 2018 Share Posted February 24, 2018 (edited) On 2/23/2018 at 9:26 AM, ubonjoe said: Basicly the message means his record was not found. I often occurs because the required info was not correct. Or an entry prior to 2013 or a new passport since the last entry. i just did my first online report....(windows XP, popup blocker disabled) 13 days prior to report date. did first 90-day report in person in december. had trouble at first, trying to enter "united states" or "usa" or some combination. entered the capcha code and directed to a blank page......paged back and tried again, eventually found "american", and was then presented with this message: "For further information regarding The 90-day Notification Report Service, please contact the Immigration Branch Office in your residence area." not an error message, at least not in my case. there was an "OK" button in the bottom right corner. pressed OK to continue to the next step. was accepted, got a transaction number, printed off a pending report. went back to the online system to check status. using reference number, file was found with status listed as "pending." was also able to locate file searching on passport number. Edited February 24, 2018 by ChouDoufu 1 Link to comment Share on other sites More sharing options...
Swiss1960 Posted February 26, 2018 Share Posted February 26, 2018 Happy to see that 90d online reporting is working again. Had issues last year and needed to go to the office, but since I returned from abroad in December 17 (and have new TM6 of course), my info seems to be put into the system correctly. Also very happy to see that they have solved the certificate issues with their webpage and you can enter your data on really encrypted links. Have Windows 10 and am using the IE 10 browser that is delivered as app within Windows 10 Link to comment Share on other sites More sharing options...
ChouDoufu Posted February 27, 2018 Share Posted February 27, 2018 90-day is working, but still have certificate problems. get the big red warning (mozilla/firefox) report due mar 07 application sat feb 24 9:30 pm approved mon feb 26 next appointment may 28 print works, but have to disable popup blocker for extranet.immigration.go.th Link to comment Share on other sites More sharing options...
ubonjoe Posted February 27, 2018 Share Posted February 27, 2018 14 minutes ago, ChouDoufu said: 90-day is working, but still have certificate problems. get the big red warning (mozilla/firefox) It must be a Firefox thing. I get this on Chrome. Link to comment Share on other sites More sharing options...
ChouDoufu Posted February 27, 2018 Share Posted February 27, 2018 firefox and windows XP maybe should upgrade to windows 7? Link to comment Share on other sites More sharing options...
ubonjoe Posted February 27, 2018 Share Posted February 27, 2018 3 minutes ago, ChouDoufu said: firefox and windows XP maybe should upgrade to windows 7? Why not upgrade to Windows 10. Been using it since it first came out. Upgraded from Windows 8.1 (or .2 cannot remember). Link to comment Share on other sites More sharing options...
InMyShadow Posted February 27, 2018 Share Posted February 27, 2018 Im 2 days past my 90 day report date so still have 5 days grace. Is it worth applying on line or did I miss the window? Link to comment Share on other sites More sharing options...
ubonjoe Posted February 27, 2018 Share Posted February 27, 2018 10 minutes ago, InMyShadow said: Im 2 days past my 90 day report date so still have 5 days grace. Is it worth applying on line or did I miss the window? You have a window of 15 to 7 days before the report date to do a online report. You will have to do it in person. 1 Link to comment Share on other sites More sharing options...
Sambotte Posted February 28, 2018 Share Posted February 28, 2018 On 22/02/2018 at 7:12 PM, Nayet said: Okay, disabled the popup blocker and received a message saying "For further information regarding The 90-day Notification Report Service, please contact the Immigration Branch Office in your residence area." I will try again tomorrow / next week but have little hope it will work. Same here. Was kind of sure it would not work :) Did the first previous 90 at immigration, so i was hoping to do it online this time... NOT WORKING. Same message. No mistake (hard to make any here). So i have to spend hours again at immigration... Hmm... Link to comment Share on other sites More sharing options...
ChouDoufu Posted February 28, 2018 Share Posted February 28, 2018 (edited) that is NOT an error message. just their idea of a public service announcement. bottom right corner of the message box. press "OK" and you'll be sent to the next page. i just tried it putting random stuff in the first page. got the message, pressed OK, went to second page with the random stuff populated into the data fields. so there is no database check at that point. Edited February 28, 2018 by ChouDoufu Link to comment Share on other sites More sharing options...
Sambotte Posted February 28, 2018 Share Posted February 28, 2018 Of course i pressed OK buton, but get send to the first page again... Kind of surprised you got thru with random infos, i will try again looks like given and middle names are not mandatory... could be that ?... Link to comment Share on other sites More sharing options...
Sambotte Posted February 28, 2018 Share Posted February 28, 2018 NOT WORKING... CHROME OR FIREFOX. MAC OS. Link to comment Share on other sites More sharing options...
ChouDoufu Posted February 28, 2018 Share Posted February 28, 2018 (edited) never mind. sorry, my mistake. you are correct. the random info sent me back to the first page. strange. got the same message before and got thru to complete. Edited February 28, 2018 by ChouDoufu Link to comment Share on other sites More sharing options...
ubonjoe Posted March 1, 2018 Share Posted March 1, 2018 10 hours ago, Sambotte said: NOT WORKING... CHROME OR FIREFOX. MAC OS. Do you mean getting the message to contact your local office? This has been discussed many times before. If you enter the wrong info in any of the required fields marked with a * you will get the message. Leaving all the others blank is suggested. If you have an entry to the country prior to 2013 or a new passport since your last entry you will always get the message (both of them in my case). Failure to use the drop down menu for nationality is a common error that causes it. Link to comment Share on other sites More sharing options...
roban Posted March 1, 2018 Share Posted March 1, 2018 (edited) 17 minutes ago, ubonjoe said: if you enter the wrong info in any of the required fields marked with a * you will get the message. And also, if you enter the correct infos, you can get the message. Quote If you have an entry to the country prior to 2013 or a new passport since your last entry you will always get the message (both of them in my case). None of them in my case, all necessary infos correctly entered (confirmed at the immigration), still the same error, but it worked ~two years before. Edited March 1, 2018 by roban 1 Link to comment Share on other sites More sharing options...
larsjohnsson Posted March 1, 2018 Share Posted March 1, 2018 I did my online report the 27 feb (Bangkok)15 hours later it was approved and I printed out the papersSent from my [device_name] using http://Thailand Forum - Thaivisa mobile app Link to comment Share on other sites More sharing options...
Sambotte Posted March 1, 2018 Share Posted March 1, 2018 2 hours ago, ubonjoe said: Do you mean getting the message to contact your local office? This has been discussed many times before. If you enter the wrong info in any of the required fields marked with a * you will get the message. Leaving all the others blank is suggested. If you have an entry to the country prior to 2013 or a new passport since your last entry you will always get the message (both of them in my case). Failure to use the drop down menu for nationality is a common error that causes it. Yes. And then back to the first same page. Really hard to enter wrong info :) Have checked and rechecked, not the point. Enter in 2017. Same passeport as used to do my first 90 days report at immigration 2 month and half ago. Nationality French from the menu. Window : 12 days before due date. Only thing i can figure is i first forgot to desable my VPN. I tried after without it, same same... Link to comment Share on other sites More sharing options...
ubonjoe Posted March 1, 2018 Share Posted March 1, 2018 17 minutes ago, Sambotte said: Yes. And then back to the first same page. It is possible that there was an error of some kind done the last time you entered the country. The info in the database is from entries to the country. Link to comment Share on other sites More sharing options...
smedly Posted March 1, 2018 Share Posted March 1, 2018 22 minutes ago, Sambotte said: Yes. And then back to the first same page. Really hard to enter wrong info :) Have checked and rechecked, not the point. Enter in 2017. Same passeport as used to do my first 90 days report at immigration 2 month and half ago. Nationality French from the menu. Window : 12 days before due date. Only thing i can figure is i first forgot to desable my VPN. I tried after without it, same same... The only real variables are the dates Make sure your report date window is correct Make sure you are entering your permission to stay date correctly - it is the date your extension expires not the date your 90 day report is due Link to comment Share on other sites More sharing options...
Evilbaz Posted March 1, 2018 Share Posted March 1, 2018 The form is wrong in that District and City are juxtaposed. It auto-corrects in the summary. 1 Link to comment Share on other sites More sharing options...
joealx Posted March 1, 2018 Share Posted March 1, 2018 22 minutes ago, hyku1147 said: It accepted Chon Buri, but It will not accept pattaya as a city? Pattaya is not listed. It's Banglamung and Nongpru Link to comment Share on other sites More sharing options...
ubonjoe Posted March 1, 2018 Share Posted March 1, 2018 35 minutes ago, joealx said: Pattaya is not listed. It's Banglamung and Nongpru That is because Pattaya is not a district (Amphoe). The drop down menu only has districts. Link to comment Share on other sites More sharing options...
blackcab Posted March 6, 2018 Share Posted March 6, 2018 Can anyone else view the site? I'm getting this error message: Failure of Web Server bridge: No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent. Link to comment Share on other sites More sharing options...
MichaelJohn Posted March 6, 2018 Share Posted March 6, 2018 7 minutes ago, blackcab said: Can anyone else view the site? I'm getting this error message: Failure of Web Server bridge: No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent. It was working fine yesterday. They've probably not started things up yet; too early!! Link to comment Share on other sites More sharing options...
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