Why can’t I always get into this website?

[Shot]

It’s driving me nuts. I visit this site>>> http://mynorthwest.com/ several times a day, but many, many times I get the “Can’t connect” screen. This is the only site this happens with.

Steps I take to connect after getting “Can’t connect’ screen:

Clear internet history

Turn off and unplug router (a few seconds to several minutes)

Run Ccleaner

Restart computer

Sometimes one of the above works, sometimes not. A combination of the above works….sometimes, sometimes not. Eventually, and after several combinations and sometimes singing and tap dancing, I can connect.

Why is this happening, and what can I do to fix the problem?

I should mention, this has been an ongoing problem for a year. I’m just finally at my wits with it and am now asking why?

　

[longball53098]

I just tried it from here in Rayong , cannot connect. Then I switched on Zenmate VPN to the US servers and the site connected immediately. Sound like they may be blocking ISPs from Thailand.

[ripstanley]

I just tried here in Phayao. No VPN and no problems connecting. I am using Chrome to search.

[Phantom4]

Most probably a corrupt file in your tired web browser, use a different web browser like Google chrome, firefox, IE, and then uninstall and reinstall your main web browser.

[Shot]

Okay, thanks for all of he above. I should have mentioned I'm using IE 11 and Win. 7, if that makes any difference.

[Pib]

No problem connecting...I'm in Bangkok on True.

[Phantom4]

Okay, thanks for all of he above. I should have mentioned I'm using IE 11 and Win. 7, if that makes any difference.

Google chrome is a better web browser.

[Ginkas]

Also, no problems connecting.

Windows 10 + Edge.

3BB in Chiangmai.

[Rob13]

Probably an IE problem, I've connected many times since since about 9am from CM using both FF and Chrome. No problems.

[pieeyed]

Just connected using chrome. Living in Sattahip.

[KhunBENQ]

How do you connect to the internet?

What provider? What region?

Did you do any specific changes to the network setup like changing DNS servers?

No problem with other websites?

(currently on AIS mobile and no immediate problem)

[KhunBENQ]

I just tried it from here in Rayong , cannot connect. Then I switched on Zenmate VPN to the US servers and the site connected immediately. Sound like they may be blocking ISPs from Thailand.

Also asking: what provider / ISP?

[Pib]

No problem connecting...I'm in Bangkok on True.

Just to add more detail since I didn't mention which browser I was using...I tried Chrome, IE, and Edge on Win 10....no problem in connecting.

[rawhod]

No problem...

3BB

Chiang Mai

Windows 10

Chrome

[Tywais]

Chiang Mai no problem with FF.

Next time you get the error, hit the CTRL+F5 keys and see if it loads.

[Shot]

How do you connect to the internet?

What provider? What region?

Did you do any specific changes to the network setup like changing DNS servers?

No problem with other websites?

(currently on AIS mobile and no immediate problem)

Home PC, TOT, hardwire to router.

No changes that I am aware of. I'm the only user on this PC.

No problems with any other sites. None.

[chrisinth]

How do you connect to the internet?

What provider? What region?

Did you do any specific changes to the network setup like changing DNS servers?

No problem with other websites?

(currently on AIS mobile and no immediate problem)

Home PC, TOT, hardwire to router.

No changes that I am aware of. I'm the only user on this PC.

No problems with any other sites. None.

Shot, if you are connecting (or at least trying to connect) through a 'favorite' link it may be the link is corrupt.

Try deleting the link, type into the url box the address and try to connect to the site. If you are successful, right-click and save again to Favorites.

Would also delete all cookies and temp. internet files/folders.

You could also try to ping the site from CMD and see what the response time is.

[Guest]

I had similar issues with one site (using chrome), which too a while to debug.

The problem was simple. For some reason, my browser decided to use ssl (https) when accessing the site.

The site did not use ssl, which resulted as an error.

[KhunBENQ]

You could also try to ping the site from CMD and see what the response time is.

I tried this, but it seems the site does not allow a ping.

Address that I get is 64.147.131.69

If you look up the name you see a provider with a fairly wide range of addresses:

mynorthwest.com (64.147.131.69)

64.147.128.0 - 64.147.159.255

Deseret Digital Media, Inc. DESERETDIGITALMEDIA (NET-64-147-128-0-1) 64.147.128.0 - 64.147.159.255

To the OP: use some snakeoil and try Google DNS.

I don't swear for ToT DNS servers.

https://developers.google.com/speed/public-dns/docs/using#configure_your_network_settings_to_use_google_public_dns

[KhunBENQ]

Good news for me! ToT fibre repaired. Guess it was another truck load of sugar cane

Bad news for the OP: currently the site opens without problems and DNS servers set to automatic (ToT servers).

No snakeoil involved.

Will try repeatedly.

[chrisinth]

You could also try to ping the site from CMD and see what the response time is.

I tried this, but it seems the site does not allow a ping.

Address that I get is 64.147.131.69

If you look up the name you see a provider with a fairly wide range of addresses:

mynorthwest.com (64.147.131.69)

64.147.128.0 - 64.147.159.255

Deseret Digital Media, Inc. DESERETDIGITALMEDIA (NET-64-147-128-0-1) 64.147.128.0 - 64.147.159.255

To the OP: use some snakeoil and try Google DNS.

I don't swear for ToT DNS servers.

https://developers.google.com/speed/public-dns/docs/using#configure_your_network_settings_to_use_google_public_dns

Was going to suggest either Google or Open DNS to see if that made any difference.

Same thoughts........................

Another option to try is to try Chrome with browsec installed, in case it is an issue, but others seem to be able to connect without the need of VPN?

[KhunBENQ]

Bad news or good news?

I have the problem right now after being able to open the website in the afternoon.

Also ToT.

Bad news: I tried misc methods to fix (Google DNS server, flushdns. entry in "hosts" ...).

Tried Chome to no avail.

Using my VPN and it opens without problem.

It's NOT a DNS problem.

The address is resolved correctly but the connection times out.

Some routing problem at ToT?

It's not quite new to me.

Fortunately my problem (a German banking site) vanished sometime.

Looks like you have no other choice to read this website than the the proposed Chrome with "browsec" (which I don't know) or Firefox with ZenMate (free version).

As the site is mainly news text and pictures this should work without noticeable performance problem.

[Rob13]

Not working for me either now....maybe down for maintenance?

[Lannig]

Works for me at this time from France FWIW. Browser is Chrome.

If it doesn't from Thailand, I'd suspect some inter-ISP routing issue more than blacklisting.

[longball53098]

I just tried it from here in Rayong , cannot connect. Then I switched on Zenmate VPN to the US servers and the site connected immediately. Sound like they may be blocking ISPs from Thailand.

Also asking: what provider / ISP?

I am on TOT Fiber 2U 20MB/2MB

Win 10 and Chrome all up to date. No other access issues I know of. My torrent downloads work as good as can be expected. I am streaming Fox News on iLikeHD as I write this.

Just tried the site again this morning and it times out as before on both Chrome and Edge

[KhunBENQ]

Again timeout this morning (ToT fibre).

Switch on ZenMate (HongKong) and it loads in an instant.

It is very likely a ToT specific fault and not blacklisting.

Blacklisting should result in the "official" MICT site displaying the fact that the site is blocked:

Edited March 23, 2016 by KhunBENQ