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Prepaid mobile plan is activated that I didn't apply.


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Posted

Hi,

I was using AIS 4G plan, but yesterday got a message "3G Free Internet 500MB 2Days has been activated." that I didn't apply.

Presumably because of mistake by shop clerk. I don't think I can cancel the plan and get cash back.

I just want to know if these kind of mistake happens often? Is there a way to avoid it, any idea?

Thanks

Posted

I'm confused. If it's free, then what kind of cash would you like to get back?

Probably some kind of promotional gift from the operator I'd say, giving you half a gig of data to use over 2 days.

I've never been subscribed to a plan by error myself. Got bitten by automatically recurring plans though, but that was clearly my fault for not catching that they were recurring.

  • 1 month later...
Posted

Oh, it's just a gift. My misunderstanding. Thanks! wai.gif

I just want to add information for someone who came here by google.

The package was a gift, but my main package subscribed before the gift was deactivated, and and after the free package I had to subscribe it again.

I realized that the free package subscription is only given when I top up mobile, it takes per hours though.

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