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Immigration system down - thousands of tourist arrivals/departures not recorded


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Immigration system down - thousands of tourist arrivals/departures not recorded

 

p1.jpg

Picture: Daily News

 

BANGKOK: -- Thousands of people who arrived and left Thailand on Sunday did not have their details recorded in the immigration system.

 

Immigration officials have admitted that the PIBICS system that records information from TM 6 cards was out of operation, reports Daily News.

 

Officials are now scurrying to enter the information backlog as a spokesman has admitted the "serious" security breach.

 

The system was down nationwide on Sunday for an unspecified amount of time, the spokesman said yesterday. 

 

At Suvarnabhumi alone there were nearly 10,000 tourist details unrecorded. Some 3,200 of these were during the day and 6,400 were on an evening shift.

 

Spokesman Kritsana Patanacharoen admitted that it was a serious problem meaning that potential criminals entering the country or leaving could not be monitored. 

 

He said that the backlog details from the TM 6 cards are being entered as a matter of priority.

 

The system is now working properly again.

 

Source: Daily News

 
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-- © Copyright Thai Visa News 2016-10-26
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This has a lot of potential in a movie.  Want to get somebody or something in or out of a country?  Take the whole freaking system down for a few hours.  And target countries that are perhaps a bit less equipped to handle such outages quickly.  But it brings up the question, what actually happened?  At the airport, or check centers, were the officials unable to enter or access information?  Did they just wave people through anyway with no checks being done and no waiting lines building up?  Should they wave people through with no electronic verification or recording?  Would you expect a country to halt all immigration in and out activities for a day?  Make arrivals at the airport just stay there for a day?  That would be a lot of people in the terminal!

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2 minutes ago, Ricardo said:

Presumably, as stated in the OP, they have the paper-copies of peoples' departure-cards, so no biggie really ?

 

They just have to do some data-entry, to catch up.

 

 

Maybe.  But I assume they normally use that information in real time to check on things.

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I departed Suvarnabhumi yesterday. No problem with that and didn't seem to take any longer than usual but now that I recall, no photo was taken as it usually is.

 

After clearing immigration I went to the main air-side immigration counter about something else but was told that their system was down. The officers there seemed to think it was pretty funny.

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3 hours ago, NongKhaiKid said:

Quite an admission to make but I'm sure that's as far as it will go. I can't seem them ever admitting that anyone on a Stop List was permitted to enter or leave.

 

The British certainly handled a similar situation quite well:

Quote


UK airport chaos as computer glitch cause monster queues:

Fights break out after border control IT system fails
Nationwide fault on UK Border Force computers caused severe disruption
Travellers queued for up to four hours as every British airport was affected 
Reports of fights breaking out at Gatwick among frustrated passengers

 

http://www.dailymail.co.uk/news/article-2617136/Chaos-airports-Britain-IT-glitch-brings-immigration-passport-control-standstill.html

 

And then there was the Delta Airline chaos:

 

Quote

Delta passengers worldwide were stranded as a computer failure completely screwed up operations. The ensuing chaos provided a good look at how the robots are actually going to kill us, but also raised some good questions: how does one power outage ground an airline, 

http://bgr.com/2016/08/14/delta-finally-explained-how-one-power-outage-grounded-an-entire-airline/

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4 hours ago, worgeordie said:

System must be overloaded with all the TM28,TM30,90 Day reports,

immigration information forms,extensions,visa applications,etc,too

much information that they cannot cope ?

regards worgeordie

Maybe they were hacked we would never know. 

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4 hours ago, madmitch said:

So that's why, in this electronic age, they still make us fill in an arrival/departure card.

 

TM 6 is the arrival/departure card.

So they could not scan them, big loss.

Now they have no clue how much money you make. :sleepy:

 

02+TM6.jpg

tm6-2.jpg

 

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