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SAT 27/05/17 IT problem brings BA to a total shutdown...

 

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Here's a recap of how the story unfolded:

  • 12:00 BST - passengers begin to report long delays at checkin as British Airways suffers what it called "network wide system issues."
  • The delays began to have a knock on effect on flights returning to London from abroad.
  • 13:13 BST - British Airways cancels all flights scheduled to depart Heathrow and Gatwick after 18:00 BST
  • The GMB union blamed the outage on outsourcing IT work to India.
  • 16:30 BST - British Airways cancels all flights from Heathrow and Gatwick for the rest of the day.

http://www.bbc.co.uk/news/live/world-40069977

 

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