Peterphuket Posted January 26 Share Posted January 26 It has already been a few months since banks renounced internet payments, unfortunately. Now, apart from a physical visit to the bank branch, only the option via the phone app exists. Today I wanted to use that for the first time, I had to transfer an insurance premium from the SCB to Bangkok Bank. But that didn't go according to plan, after filling in all the details and pressing the 'Done' button, I wanted to take a snapshot of the transaction but then I got a message from the bank saying that is not allowed. It seems the payment was not made. My question is, is that normal, are you not allowed to take a picture of the transaction for your own proof of payment? Who has experience of this? Translated with www.DeepL.com/Translator (free version) Link to comment Share on other sites More sharing options...
Popular Post Ohyesuare Posted January 26 Popular Post Share Posted January 26 Bangkok Bank app automatically saves a copy of the transaction receipt to my gallery after I make a transfer. I also get an email of it as well. What do you mean, renounced internet payments, I can do still do transfers on the ibanking website. 3 4 Link to comment Share on other sites More sharing options...
Peterphuket Posted January 26 Author Share Posted January 26 7 minutes ago, Ohyesuare said: Bangkok Bank app automatically saves a copy of the transaction receipt to my gallery after I make a transfer. I also get an email of it as well. What do you mean, renounced internet payments, I can do still do transfers on the ibanking website. I have the SCB app, again, you have to fill in the details such as account number and beneficiary and the amount you want to transfer, after doing so, press the 'done' button. Then I made the screen printout but by return get the message that that is not allowed, the money has not been debited when I retrieve the current balance. Link to comment Share on other sites More sharing options...
Moonlover Posted January 26 Share Posted January 26 6 minutes ago, Ohyesuare said: Bangkok Bank app automatically saves a copy of the transaction receipt to my gallery after I make a transfer. I also get an email of it as well. What do you mean, renounced internet payments, I can do still do transfers on the ibanking website. So does Krungsri and BAAC. I don't quite understand what the O/P means by 'take a snapshot'. Do you mean a screenshot O/P? 1 Link to comment Share on other sites More sharing options...
Ohyesuare Posted January 26 Share Posted January 26 (edited) 3 minutes ago, Peterphuket said: I have the SCB app, again, you have to fill in the details such as account number and beneficiary and the amount you want to transfer, after doing so, press the 'done' button. Then I made the screen printout but by return get the message that that is not allowed, the money has not been debited when I retrieve the current balance. It sounds like the bank app has a security measure to not allow manual screenshots via the phone to stop other dodgy apps installed on your phone from capturing sensitive information. Many of those apps ask for all sorts of unnecessary permissions. Edited January 26 by Ohyesuare 1 Link to comment Share on other sites More sharing options...
Peterphuket Posted January 26 Author Share Posted January 26 Just now, Moonlover said: So does Krungsri and BAAC. I don't quite understand what the O/P means by 'take a snapshot'. Do you mean a screenshot O/P? Yes with my iphone a screenshot, to be clear press the left and right button on the phone to make a current shot of the screen. Link to comment Share on other sites More sharing options...
Popular Post digbeth Posted January 26 Popular Post Share Posted January 26 screen capture is not allowed as it's one of the method scammer use to take control of the accounts, normally the app will save a receipt of the transaction in their own picture folder for you to send to the recipient 1 1 1 Link to comment Share on other sites More sharing options...
Peterphuket Posted January 26 Author Share Posted January 26 1 minute ago, Ohyesuare said: It sounds like the bank app has a security measure to not allow screenshots via the phone to stop other dodgy apps installed on your phone from capturing sensitive information. Many of those apps ask for all sorts of unnecessary permissions. Possibly, but it is ridiculous, I can make a printout with another telephone too. Link to comment Share on other sites More sharing options...
richard_smith237 Posted January 26 Share Posted January 26 IF the amount is more then 49,999 baht - SCB will not permit the transfer unless you are registered with NDID. (facial recognition) - Unfortunately, SCB system doesn't allow facial recognition system for foreigners. So.. The first question is - is the amount more than 49,999 baht ??? Link to comment Share on other sites More sharing options...
Peterphuket Posted January 26 Author Share Posted January 26 Just now, richard_smith237 said: IF the amount is more then 49,999 baht - SCB will not permit the transfer unless you are registered with NDID. (facial recognition) - Unfortunately, SCB system doesn't allow facial recognition system for foreigners. So.. The first question is - is the amount more than 49,999 baht ??? No below 20K Link to comment Share on other sites More sharing options...
Peterphuket Posted January 26 Author Share Posted January 26 But what Digbeth says sounds the most plausible. Link to comment Share on other sites More sharing options...
digbeth Posted January 26 Share Posted January 26 2 minutes ago, Peterphuket said: Possibly, but it is ridiculous, I can make a printout with another telephone too. yeah, but another phone using its camera to take a picture will have limited access to the phone with the banking app open, plus the user will have to be actively doing that, vs something running in the background recording the screen and sending button presses on the compromised phone 1 Link to comment Share on other sites More sharing options...
richard_smith237 Posted January 26 Share Posted January 26 (edited) 29 minutes ago, Peterphuket said: But that didn't go according to plan, after filling in all the details and pressing the 'Done' button, I wanted to take a snapshot of the transaction but then I got a message from the bank saying that is not allowed. As others have pointed out - a Manual Snapshot is not permitted... But, after the transaction is executed a pop-up message will appear asking if you want to save the receipt (usually asking if you want to save the receipt to the camera roll)... you have to execute the transaction first. But, if that doesn't work, you can still go back to the transaction afterwards and get a transaction receipt - so its nothing to worry about. Additionally, with SCB (if your e-mail address is also registered with them), you'll also get a email notification of the log in and the transaction. Edited January 26 by richard_smith237 Link to comment Share on other sites More sharing options...
Peterphuket Posted January 26 Author Share Posted January 26 @ Richard_smith237 and @digbeth, Clear answer, thanks, on Monday, I will make another attempt. Link to comment Share on other sites More sharing options...
Moonlover Posted January 26 Share Posted January 26 12 minutes ago, Peterphuket said: 14 minutes ago, Moonlover said: So does Krungsri and BAAC. I don't quite understand what the O/P means by 'take a snapshot'. Do you mean a screenshot O/P? 13 minutes ago, Peterphuket said: Yes with my iphone a screenshot, to be clear press the left and right button on the phone to make a current shot of the screen. In that case the bank app probably blocked it because you were trying to take an image of a transaction before it had been completed. If you have confirmed that the transaction has not been completed, simply try again and follow the procedure. Once completed, you will. as already stated have a transaction slip saved on your phone. It's easy peasy, I've done hundreds of them. 1 Link to comment Share on other sites More sharing options...
richard_smith237 Posted January 26 Share Posted January 26 9 minutes ago, Peterphuket said: @ Richard_smith237 and @digbeth, Clear answer, thanks, on Monday, I will make another attempt. No need to wait until Monday... Mobile Banking works 24/7.... 2 Link to comment Share on other sites More sharing options...
foreverlomsak Posted January 26 Share Posted January 26 23 minutes ago, Peterphuket said: No below 20K check your SCB account transfer limits mine are set at 5,000-00 per day 1 Link to comment Share on other sites More sharing options...
Popular Post Crossy Posted January 26 Popular Post Share Posted January 26 On the SCB App. After clicking "Done", scroll down and you will see a "Review" button, click that, then a final "Confirm" button to actually complete the transfer. You can't take screenshots at any point, but the transaction receipt will be stored in your gallery. Madam is now wondering why I transferred 100 Baht to her account :) 1 3 Link to comment Share on other sites More sharing options...
FritsSikkink Posted January 26 Share Posted January 26 38 minutes ago, Peterphuket said: Possibly, but it is ridiculous, I can make a printout with another telephone too. It is not ridiculous, now the bank has done what they could do within the APP security wise and they are not responsible for the screen capture through a different phone. 1 Link to comment Share on other sites More sharing options...
Stocky Posted January 26 Share Posted January 26 50 minutes ago, Peterphuket said: I have the SCB app As do I, like other banking apps, on completion of a successful transfer it generates a transaction record that is saved to your phone, it also gives you the option to share that receipt. 1 1 Link to comment Share on other sites More sharing options...
Liverpool Lou Posted January 26 Share Posted January 26 1 hour ago, Peterphuket said: It has already been a few months since banks renounced internet payments Some banks, not all. 1 1 Link to comment Share on other sites More sharing options...
Liverpool Lou Posted January 26 Share Posted January 26 1 hour ago, Peterphuket said: My question is, is that normal, are you not allowed to take a picture of the transaction for your own proof of payment? Yes, that is the case for many financial transactions. 1 Link to comment Share on other sites More sharing options...
Will B Good Posted January 26 Share Posted January 26 My UK bank does allow snap shots. 1 Link to comment Share on other sites More sharing options...
Popular Post flexomike Posted January 26 Popular Post Share Posted January 26 55 minutes ago, Crossy said: On the SCB App. After clicking "Done", scroll down and you will see a "Review" button, click that, then a final "Confirm" button to actually complete the transfer. You can't take screenshots at any point, but the transaction receipt will be stored in your gallery. Madam is now wondering why I transferred 100 Baht to her account :) She was expecting a few more zeros 3 Link to comment Share on other sites More sharing options...
Peterphuket Posted January 26 Author Share Posted January 26 Everybody thanks for the comments. 1 Link to comment Share on other sites More sharing options...
rimmae2 Posted January 26 Share Posted January 26 4 hours ago, richard_smith237 said: IF the amount is more then 49,999 baht - SCB will not permit the transfer unless you are registered with NDID. (facial recognition) - Unfortunately, SCB system doesn't allow facial recognition system for foreigners. So.. The first question is - is the amount more than 49,999 baht ??? Confused. Currently I have limits which include 500,000 baht to other SCB Account and 2,000,000 baht for bill payment. I can change the limits easily and quickly on SCB App and from memory most recent max transfer using APP has been about 400,000 baht. Am I missing something? Link to comment Share on other sites More sharing options...
KhunBENQ Posted January 26 Share Posted January 26 5 hours ago, Peterphuket said: I wanted to take a snapshot of the transaction but then I got a message from the bank saying that is not allowed. It seems the payment was not made. Yes screenshots are blocked. But completely unrelated to payment done or not. You have internet banking and can not find out whether a payment was made?? Link to comment Share on other sites More sharing options...
KhunBENQ Posted January 26 Share Posted January 26 5 hours ago, Peterphuket said: It has already been a few months since banks renounced internet payments, unfortunately. "banks" ?? Again confusing. SCB has closed website banking (from PC). Other banks still offer. If that is what you mean? Link to comment Share on other sites More sharing options...
KhunBENQ Posted January 26 Share Posted January 26 4 hours ago, Stocky said: As do I, like other banking apps, on completion of a successful transfer it generates a transaction record that is saved to your phone, it also gives you the option to share that receipt. Yes. Looks like this: Link to comment Share on other sites More sharing options...
Peterphuket Posted January 26 Author Share Posted January 26 35 minutes ago, KhunBENQ said: "banks" ?? Again confusing. SCB has closed website banking (from PC). Other banks still offer. If that is what you mean? Sorry, I wasn't aware of that, I was under the impression that almost all banks had removed their website for transactions...I chose the wrong bank again after all. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now