Scouse123

Just hate them thinking they've pulled a fast one and got away with it with no recourse. If it makes them think twice, good!

I forgot to tell you guys, when we collected the phone, that not content with voiding my warranty by opening the phone up without permission and not sending it to Samsung, the screen they had replaced, they have taken out and put the broken one back in place of it. I am going to lay it all out politely to Samsung repairs tomorrow and get their views as recommended by Bangkok today. Disgusted isn't the word. But, they do the usual cowardly way and block direct access to themselves by hiding behind staff, leaving customers to vent their anger at them instead. There was no miscommunication whatsoever with them. They did something I specifically asked them not to do, and that was trying to fix it themselves, to squeeze more profit. There is another local phone seller here by the name of Advice IT, I have dealt with them on numerous occasions and bought computers, printers, phones etc and whenever there has been a phone issue, they have always sent it to the Samsung repair shop in Roi Et. I don't know why she decided on this occasion to buy from Samsung in the Lotus supermarket.

They actually do know us at Roi Et and tend to be a little more professional. I'll try and see what they say tomorrow, I don't mind an hour's drive to get there, it gets me out of this madhouse, where we live. It seems to be bloody everything though, as soon as they have the cash, that's it, they don't want to know. You say it's under warranty or guarantee, and they just say contact the company. Not like Tesco or Curry's in the UK or any decent company over there, You take it back with your receipt and no quibbles, it's sorted there and then.

I phoned Bangkok, and they have said take it to Roi Et and explain the situation and tell them you have spoken to Bangkok, and this is what they recommended. I will, of course, pass this over to Madam, to sort out. It seems to be everything, as soon as they've sold it, they aren't interested and don't want to know.

I agree with you on watching the Speedo, I became addicted to it. Then I found I had hired a Peugeot 2008, (they said they had upgraded me from a Ford Focus), and the great thing about the car was it had a speed limit indicator in the middle of the speedometer. It adjusted automatically as you travelled in speed zones from 20, to 30 to 40 etc,.................... I loved it. If you exceeded the limit, it would keep flashing at you. I thought, What a great idea. Why don't all new cars have these. Another plus, on the motorway, if I drifted too close to another lane and before the thumping of running over cats eyes, it would again issue a warning.

The phone value was 9000 baht. The screen was cracked, and they quoted 2500 baht, that was their quote, from a Samsung dealership, for a cracked screen. The shop is an authorized Samsung seller/dealer. I told them to send it to Samsung repairs. The nearest repair shop from Samsung is in Roi Et, I have been many times over the years. They didn't do that. They tried to fix it themselves, in their probably grubby workshop nearby, and now there are other issues with the phone, which was bought brand new. The first fault should not have been carried out by those with the Samsung franchise, authorized to sell, but not repair, phones. It should have been sent to Roi Et, where I requested it to be sent. On your Samsung flip, it must be out of warranty, to get such a bill. That's the difference, mine isn't. What if it had been an expensive Samsung flip, and they just tried to palm me off with a refund on a screen, but in reality they had messed up the whole phone?

So, you think just let it go? That's why the service and back up on goods once they are bought is so bad in this country, because of attitudes like yours. They do things like this because people don't have the know how or the guts to face them off and complain, hence adding fuel to the already blazing fire of corrupt practice.

They are refusing to speak to me and blocking me access through members of staff, so it's pointless shouting at them, they are just following a script.

+1

At the end of last year I bought a brand-new Samsung phone from the Samsung dealer in Lotus up in Kalasin. The phone was around 9,000 baht. Anyway, the phone screen ended up cracked, the fault for that is with my other half, and we took it for repair back to the same Samsung shop in the supermarket. I know the Samsung warranty doesn't cover things like broken screens and scratches etc, but I told the lad clearly, who actually sold us the phone, to send it to Samsung, get a price and get it fixed. He phoned us back and said 2500 baht. We paid 2,500 baht for the new screen. Anyway, we were leaving for the UK on January 20th, very shortly after the phone was given back to us on or around January 16th or 17th, the screen froze. We didn't have time to go to the shop on January 18th, and on the 19th, we were in Bangkok for a night, so we left it until we came back. We took it back to the shop, and the same young man tried telling me that there was no warranty as it had already been repaired once. I told him he was talking out of his ass, and the worldwide warranty from Samsung was one year, and if it was internal repairs to do with the programming or software, no matter how many times we took it back, the warranty was for one year. I said send it to Samsung, and you'll find I am correct. He was tongue-tied and red-faced, and I smelt a RAT. Furthermore, I then discovered that the Samsung franchise was operated by the same person who operated another phone shop in the town, who of course was faceless to us. Now the story unfolds is that they have been doing their own repairs in the town, i.e. cracked screens, which are the most common, and opening up the phones, in effect, bypassing Samsung, to earn profit on repairs thus voiding Samsung warranty. They offered to refund the 2,500 baht and return the phone. When we went back to the shop, the boy was on a day off, and the girl had our phone and 2500 baht in cash. I told them this is not acceptable, and the only reason the warranty was void as they had taken it upon themselves to do unauthorized works on the phone, when I had specifically told them to send it to Samsung repairs in Roi Et, a shop which I know well. I will now have to go to Roi Et and seek a confirmation, in writing, that the warranty is null and void because the phone has been opened. We then intend to take this to Samsung head office if necessary and even complain to Samsung international if necessary. I was told by my other half, it's common practice for them to do this to generate extra profit. So guys, if you are getting Samsung repairs, make sure it actually is going back to Samsung. This is a 9000 baht phone, and I am pissed, but what if it was a top of the range 25,000 baht phone, with this type of scamming going on?????

Also, great if you get speeding tickets if you are on your Thai DL as opposed to your UK DL.😇

I was watching a UK programme the other day called Nightmare tenants and slum landlords. It deals with bad landlords renting overcrowded and substandard housing and also people occupying houses that shouldn't as well as those that suddenly stop paying their rent. The particular episode referred to an abandoned church and there were 20 squatting. It had been leased by a couple of African missionaries. The lawyer representing the African guys, said there is no such thing in the UK as squatters rights. ] He said, the only thing was it could be costly and time-consuming going through the correct court procedures to evict them. I don't know about Thai law on this matter.

RIP to the man who has passed away, it's sad to see and hear of people passing in such away whilst enjoying retirement. People really need to get a grip and understand how dangerous the roads are here and European or Western road rules and sense just does not apply.

Many years ago I had a black pickup. I bought it new. Looking back, I don't know what I must have been thinking to choose that colour. It was hit twice whilst parked, once whilst I was sat there outside a mom-and-pop shop by a driver who had been drinking. One accident I witnessed where he actually stopped, he was drunk and worked at the local land office. The other was a glancing hit-and-run, very common up here. He knocked off my electric mirror, and some trims I had on the car. He also damaged the rear and front doors. Not only that, but he looked, saw the damage, and hit the accelerator. He had no rear number plates and it was an old pickup. I changed shortly after to a white coloured car and have changed my car three times since and stuck with White. Up here on roads in the sticks, many are unlit, and we have many where they turn half the lights off at a certain time to save money, it's just better to be seen. I still see the dimwits up here in pitch black conditions driving motorbikes and riding bicycles and not opening their lights. Even those pushing handcarts are as bad, and the only display at the back are reflective old CDs hanging off the rear end as a warning to drivers. Pure stupidity, as in the immediate area we have one of the biggest sugar factories in Thailand and 12 wheeler trucks are part of the life up here, constantly rolling on the roads 24/7 delivering sugar cane.

That's not unusual in the countryside. I, when I am on an exercise period, get up around 3.30am and just after 4am I am on the local lake doing 5 laps which is equivalent to five miles around.(I measured it) At that time there are plenty of older, and some younger, people who work the morning markets out exercising.

She is no longer a British citizen, so no point in her coming to the UK to be tried in a court of law. She might as well, as a stateless person, be tried where she is. Who should decide if she comes back to the UK to be tried in a court of law, as now, a non-British person? a.) The British law courts in their entirety. b) You. Well, the British courts have decided that the government acted within the law. I bet you would be one of the first blasting the government if she was allowed back, released on parole and then committed a terrorist act where your immediate family or relatives were the victims. I hope she dies in a filthy, squatter tent in the detention camp, where she belongs along with any other ISIS filth. People who have met her, interviewed her, spent long periods of time with her and those that know far more than is allowed in the press state she is dangerous, a manipulator, and still a threat to UK security. However, you feel you know better?

Shamima Begum committed the crimes abroad, she can face justice abroad. She was stripped of her nationality because she was and is a danger to the national security of the UK, and at that time, she had options to gain nationality in other countries that would not make her' stateless ' Begum deliberately did not apply for it to Bangladesh, because she wanted to put pressure on the UK's soft option society, to go back to a private cell, with shower and phone, family visits and early parole. I didn't miss the point. The amounts of money invested by our stretched security forces and Police keeping these useless pieces of human rubbish under surveillance is ridiculous. Meanwhile, our armed services are cut back every year leaving us, our people and our borders, vulnerable and weak, because of this filth.

We had exactly the same as you including the hotel, I did own the land and property, however, in South Pattaya, and it was at that time a big investment. I got out in 2005, and earned a very good sum, partly because it was freehold property and a profitable business. Furthermore, I wouldn't do it again, and the niche market we catered for has gone. There are too many at it now, chasing the same $$$. We took a trip to Koh Chang a year or two ago, and I chatted with a few guys who were doing bars and restaurants as a lifestyle choice, or their wives had relocated back to Thailand, and they wanted something to do. That didn't appeal to me, using high season profits to cover low season deficits. It just reminded me of the hamster on the wheel. Now, I am building new houses in the UK where I can find a plot of land or buying run down properties, refurbishing and flipping them. Very little contact with the public and no cash tills and drawers to constantly watch.

That's me to a tee! I'll give a bellboy when he assists with heavy bags but not hand luggage, I give many times a waiter or a room maid. Likewise, a taxi driver when he helps me with my luggage on to the pavement at my destination, after returning to Thailand from abroad. I won't and don't feel obliged to give a tip just because somebody hands me an overpriced bottle of beer in a bar. Nor a street food place and the likes. I don't like tipping when there is a service charge. Some posters have doubted that the service boy or girl receives it, how is that my responsibility? When I came here to this country, tipping was never really a done thing, or the norm, and I won't blame the USA like many do. I blame tourism, as a whole, that has instigated this and the locals have become familiar with it, and then it's become expected. What hasn't happened, the locals have not understood tipping is for ' going above and beyond for service ' and expect tips on many occasions for lousy service. Some expect to do the bare minimum for you and play with their phones, giving minimal service, and still call you a cheap Charlie if you don't leave a tip. We are even seeing tip boxes these days, IN YOUR FACE, on display in IT and phone shops, in the back of taxis, coffee shops that are springing up everywhere etc, that is just brazen cheek in my book.

I wonder if she had any concern whatsoever about human rights whilst she was a senior member of ISIS morality police, passing judgement and sentencing her victims to appalling inhumanity? Where was her humanity when she openly said "she was totally unfazed" by the beheading of aid workers and civilians? I hope she dies in that camp rather than squirm her way back into the UK, where for the rest of her life she will be selling stories, living on benefits and costing us a fortune in monitoring and surveillance. She committed the crimes over there, she can stay in the detention camps, and when convicted I hope they treat her as a terrorist and hang her as a warning to others. She is a complete narcissistic sociopath, this has shown in countless interviews she has undertaken as an adult.

Don't give a damn, she continued these beliefs well into adulthood. 15 years old, so where was the parental control and supervision? Lefty and liberal clowns like you that have allowed the UK to become the dangerous place it is to live in today.

Or use her status if we have the misfortune of her ever getting back to the UK, of assisting her terrorist friends, whilst in the UK, safe in the comfort that people like you want her back and let her free to continue her vile beliefs.

Obviously, you, unlike me, have never served in HM forces nor ever been an aid worker in conflict zones. Easy to preach morality from the comfort of your armchair.

Give the Chinese guy one of the 95 phones the police have just found in a hotel room in Ching Rai.

No, and that is why I was very proactive getting the meter reader back out to my house. I then had the PEA cable installer visit, then my own in house electrician to re-wire everything only to find the fault was on the PEA pole. The fault was 99% probably due to sloppy works carried out at the top of the pole by PEA engineers previously,