This email from Cigna reflects the Siriraj attitude. "Nonsense" is probably to weak to qualify it, I reckon it is sheer, bloody xenophobia. Otherwise why would they refuse the 360000 garanty from Cigna and force me to pay this as a deposit? Since I still have sex a couple of times a week an can sleep through some nights I might just skip PAE, which bears a [low] risks of necrosis of the bladder, rectum and penis, I'll carry on and get Holep done at Bumrungrad if I have retention or need radiotherapy. Maybe no need to be too proactive.
Dear Mr. Benjamin Silberman
Please be informed that the healthcare provider is not accepting our guarantee of payment.
We will do everything we can to make them reconsider the acceptance of our guarantee.
On the other hand, please be reminded that, in case that the provider finally decides to send the invoices to you, you can forward them to us so that we pay the amount directly to Siriraj Piyamaharajkarun Hospital.
We remain at your disposal.
Kind regards,