I also used to think good things about iHerb until recent deterioration, and then this happened - about half the items gone missing. There is a positive outcome though. Initially they declined my refund request, but I think it was partly because I couldn't contact them. After a frustrating process I managed to send them a note and pictures of the sorry looking package. They reversed the decision then, and will resend some, and provide credit for others. They will also use my pictures to educate their warehouse team. However my original question remains unanswered - what are some other sites one can order from? IHerb can't be the only one.
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