The most common reason I've heard of is that they know you live outside the UK and have mailed you a Proof of Life form. You haven't recieved it so unable to return it and they assume you've popped off this mortal coil.
Call them and re-assure them you're alive. Someone else who has been through this will hopefully be along soon to explain the details, or there's been a few threads on it recently if you can find them.
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