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Bangkok Bank at CW will not issue FCD letter

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i normally go to bangkok bank's head office to get my bank letters to support my extension (retirement).  i have a USD and THB account so i get a letter for each one.  i decided to alter my usual routine this year and try and get both letters at the bangkok bank branch at CW.  i had my USD account passbook updated at CW once so i thought i might be able to get the letter also.  but they said no.  not sure if that is everyone's experience but that was mine.

 

not a big deal, not complaining.  it doesn't take long for me to get to CW (30-45 min).  just thought i'd let TV forum members know in case someone is thinking about doing same as me.

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