Jump to content

Thai AirAsia cancels flights to South Korea due to Covid-19


Recommended Posts

Posted

Thai AirAsia cancels flights to South Korea due to Covid-19

By The Nation

 

800_4d54cb26c69e659.jpg

 

Thai AirAsia X has cancelled all flights to South Korea from March 6-27 due to the Covid-19 virus outbreak.

 

 

The airline has offered three options for passengers affected by this cancellation:

 

➤ Passengers can postpone the travel date on the same route for one time within 30 days from the original schedule without additional costs. However, it will depend on seat availability on the flight and the conditions specified.

 

➤ Passengers can keep their points in the AirAsia BIG point reward account for travel in future, which must be booked within 90 calendar days from the original schedule. However, passengers can schedule the new travel date after the expiry date if the flight schedule is still available.

 

➤ Passengers can request a full refund for all flights to and from South Korea.

 

The airline will inform concerned passengers about the cancellation via email or SMS.

Meanwhile, passengers can request offers via Ava Live Chat at support.airasia.com. In case of booking through a dealer or online travel agent, passengers must proceed with the agent that they had booked with. However, the airline will monitor the situation closely and update information periodically.

 

Passengers can find the latest updates via Twitter: @AirAsia_Thai and Facebook: facebook.com/airasia. They can contact customer support on Twitter: @AirAsiaSupport, while they can check flight status through “Flight status” on the website: airasia.com.

 

Source: https://www.nationthailand.com/news/30382635

 

nation.jpg

-- © Copyright The Nation Thailand 2020-02-23

 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.



×
×
  • Create New...