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Recently I have often difficulties with their online banking page. Sometimes I have to reload the page to be able to login at all and sometime I have to refresh it while I am using it.

On my phone K-Plus app I had no problems until now.

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34 minutes ago, lungbing said:

Kasikorn from Khon Kaen, no problem.

Same. On PC browser and app.

Must be a specific problem from the OPs internet connection.

 

Just tried it with UK VPN (dedicated IP) and it works.

 

Do the obvious first:

close/reload site

clear cache/cookies

try another browser

 

44 minutes ago, yogi100 said:

but when I click Login nothing happens. The page remains the same.

No spinning wheel/wait cursor?

No timeout message?

Edited by KhunBENQ
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Do you have an adblocker on your PC? it could be that causing it. If so, try turning that off and see if you can sign in. 

Also, iof you have a VPN, either try turning it off, or try setting it to Thailand.

 

HTH

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8 minutes ago, KhunBENQ said:

Same. On PC browser and app.

Must be a specific problem from the OPs internet connection.

 

Just tried it with UK VPN (dedicated IP) and it works.

 

Do the obvious first:

close/reload site

clear cache/cookies

try another browser

 

No spinning wheel/wait cursor?

No timeout message?

No wheel, nothing. When I click K Cyber the same page immediately reappears. And the cycle repeats itself each time I click Login.

 

I will try it on my pal's laptop later on.

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12 minutes ago, phetphet said:

Do you have an adblocker on your PC? it could be that causing it. If so, try turning that off and see if you can sign in. 

Also, iof you have a VPN, either try turning it off, or try setting it to Thailand.

 

HTH

That's it, you cracked it. I turned off the ad blocker and VPN and away it went.

 

Thanks a lot.

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