Please supply a useful answer to my email on 25 June 2021

[UniqueWord]

To The British Embassy Consular Team:

 

I would like a useful response to the following email I sent on 25 June!

 

Fri 25-Jun-21 16:54
To: [email protected]

Clearly the address of this forwarded email was out of date.  However, I did not get a bounce or a re-direct, or an automated reply giving me the new correct address.  Really, I would've thought that HM Gov could manage its e-comms better than this.

 

Maybe a word more of explanation.  I found that the advice given in the Gov publication dealing with this to be vague to the point of being almost useless.  I am looking for clear and precise detailed information which I can pass on to my Thai wife as she will be taking charge of my funeral.  Under no circumstances will she release the original of the Death Certificate since she will need this to claim her Survivor Benefit from my Pension Plan in USA.

Also, I presume this letter should be sent to the new Sathorn postal address.

Sincerely, My Name

 

From: My Name
Sent: Tuesday, June 15, 2021 16:57
To: [email protected] <[email protected]>
Subject: Consular Letter to release body for funeral
 
Dear Sir or Madam,

After reading the advice contained in the British Embassy publication dealing with death of a British Citizen in Thailand, I have a question.

What is the list of required documents to accompany the letter requesting a Consular Letter to release the body for funeral, and which of these need to be originals as opposed to copies?

I am in the process of preparing a document instructing my wife on what to do after my death, and need this information.  It would be helpful if you could also give a suggested text for the letter.

I have a suggested list as follows:

 Copy of Death Certificate (in Thai)
 Original British Passport of deceased
 Copy of Marriage Certificate (double sided)  proving next of kin
 Copy of my wife's Thai ID Card (both sides)
 Copy of my wife's Passport photo and biometrics page
Your comments on this list would be appreciated.

Best Regards, My Name

[OneMoreFarang]

Did you try this?

 

Home - Contact an Embassy - GOV.UK (contact-embassy.service.gov.uk)

 

[brewsterbudgen]

It's all here:

 

https://www.gov.uk/guidance/what-to-do-after-a-british-person-dies-in-thailand

[UniqueWord]

OneMoreFarang & brewsterbudgen:

 

Thanks for your well-meaning replies and suggestions.

 

I've tried contact-embassy.service.gov.uk  My browser is unable to get a response.  GOV.UK (contact-embassy.service.gov.uk) throws up a 24/7 phone number in UK to call, which won't be of much help, besides being rather expensive while waiting on hold for a representative!

 

The link https://www.gov.uk/guidance/what-to-do-after-a-british-person-dies-in-thailand gives me the publication I've seen already, which is badly written and vague with circular references, and seems to be pushing the biz of local funeral directors.  My wife will be directing the funeral and needs clear and precise information on what is required to obtain the Consular Letter.  This seems to be something the B.E. is reluctant to publish.

I've tried to keep my question to them civil, but dealing with these pompous and arrogant people sometimes becomes too much!

 

Cheers, UW.

[brewsterbudgen]

Have you tried calling the Thai phone number provided?

02 305 8333

[UniqueWord]

On 7/27/2021 at 1:45 PM, brewsterbudgen said:

Have you tried calling the Thai phone number provided?

02 305 8333

Yes, many times with varied results.  No human picks up, always VM.  Either their VM works sporadically or my keypad is iffy.  When it asks to leave a message I ask to call me back at my (given) number, when it asks to press zero for attendant I do so without success.  The call terminates from their end every time.