Wise transfers not being processed as International (Specifically Bangkok Bank)

[scubascuba3]

There's been a few reports the last day that using Bangkok Bank and Long term stay reason that transfers are not being processed as International. Check your transfers this month and complain to Wise if need be

[JohnOFphon]

Oct. 4...no problem.  

[scubascuba3]

8 minutes ago, JohnOFphon said:

Oct. 4...no problem.  

Seems to be yesterday and today, something has changed, not looking good for those who need it for Immigration

[pablo el sueco]

It happened to me at 5:45 am today.  Should have posted as "International Funds Transfer".  Posted instead as "Transfer from Account at Other Bank".  Instead of the normal wait time of 24 hours or so, it posted immediately.

[pontious]

3 minutes ago, pablo el sueco said:

It happened to me at 5:45 am today.  Should have posted as "International Funds Transfer".  Posted instead as "Transfer from Account at Other Bank".  Instead of the normal wait time of 24 hours or so, it posted immediately.

Did you select Funds for long term stay.? If yes that is worrying.

[Henryford]

12 minutes ago, scubascuba3 said:

Seems to be yesterday and today, something has changed, not looking good for those who need it for Immigration

That's the problem with the 65k a month method. You only need one month not to show as an international transfer and there goes your extension visa.

[pablo el sueco]

5 minutes ago, pontious said:

Did you select Funds for long term stay.?

Yes.  I scrolled to the bottom of the list and selected Funds for Long Term Stay.  I'm always very careful to do that.

[norbra]

Wise are processing as usual but the banks are now falling into line with AML requirements, ie every step of.a transaction must have details of sender thus the deposit in your account is a local transfer.

KBank now issue credit advice from there trade division this was previously issued by their International div. The credit advice has your home bank address displayed, so I think no problems with using KBank. The reason for my last transfer was Long stay in Thailand, but credit advice showed "funds for tourism."

[pablo el sueco]

8 minutes ago, norbra said:

Wise are processing as usual

My transfer this morning was not usual, though.  On the first Send screen where I entered the amount of dollars I wanted to transfer, It said the deposit would take seconds; not the usual one to three days.  Then after I finalized the transaction a few screens later, the deposit into my bank was indeed immediate.  That has never happened before.  A transfer on the weekend has never posted to my account until Monday or often Tuesday.

[norbra]

9 minutes ago, pablo el sueco said:

My transfer this morning was not usual, though.  On the first Send screen where I entered the amount of dollars I wanted to transfer, It said the deposit would take seconds; not the usual one to three days.  Then after I finalized the transaction a few screens later, the deposit into my bank was indeed immediate.  That has never happened before.  A transfer on the weekend has never posted to my account until Monday or often Tuesday.

From my 1st transfer, 2 years ago, I have always had immediate deposit into my Thai bank account,mostly instantaneous never more than 10 minutes.

[Henryford]

1 minute ago, norbra said:

From my 1st transfer, 2 years ago, I have always had immediate deposit into my Thai bank account,mostly instantaneous never more than 10 minutes.

I still don't understand this. I thought the Wise system worked as follows. You transfer the money to them, in my case GBP in the UK. They then instructed their Thai bank to send you the money in baht to your thai bank. The money then goes into your thai bank. How can that happen instantaneously?

[jacko45k]

4 minutes ago, norbra said:

From my 1st transfer, 2 years ago, I have always had immediate deposit into my Thai bank account,mostly instantaneous never more than 10 minutes.

That seems to vary for people, although I have not been able to figure out why. I also have never had a 'quick' transfer into Bangkok Bank... it usually is seen the following afternoon. 

[Toxane]

1 hour ago, scubascuba3 said:

Seems to be yesterday and today, something has changed, not looking good for those who need it for Immigration

I did my last two Non-O (marriage) extensions showing weekly Wise transfers as local transfers (general living expenses). Bangkok Bank did the statements plus an additional letter for the Immigration confirming that those are in fact international transfers after comparing & verifying the incoming transfers with my Wise statements.

Edited October 9, 2021 by Toxane
Add quote

[scubascuba3]

10 minutes ago, norbra said:

From my 1st transfer, 2 years ago, I have always had immediate deposit into my Thai bank account,mostly instantaneous never more than 10 minutes.

You are missing the point, using Bangkok Bank and long term stay, a manual process is kicked off and it usually settles 2pm that day or next day

[jacko45k]

4 minutes ago, scubascuba3 said:

You are missing the point, using Bangkok Bank and long term stay, a manual process is kicked off and it usually settles 2pm that day or next day

I recall that Bangkok Bank transfers had a similar event some years ago.... as if Transferwise just did things differently for a few days... prior nearly all transfers popped up clearly as International. That instance was the reason the 'Funds for long term stay' selection was created IIRC.

[scubascuba3]

1 minute ago, jacko45k said:

I recall that Bangkok Bank transfers had a similar event some years ago.... as if Transferwise just did things differently for a few days... prior nearly all transfers popped up clearly as International. That instance was the reason the 'Funds for long term stay' selection was created IIRC.

Yes i vaguely remember that, hopefully Wise get on it and fix it. I'm wondering if they've just decided to stop it for some reason

[norbra]

19 minutes ago, scubascuba3 said:

You are missing the point, using Bangkok Bank and long term stay, a manual process is kicked off and it usually settles 2pm that day or next day

I have problems with BBC the point is I use Kasikorn successfully,get cradit advice emailed to me so I have all that Immigration requires apart from letter and statement without going near a bank

PS Good luck with Bangkok Bank

Edited October 9, 2021 by norbra

[KannikaP]

1 minute ago, norbra said:

I have problems with BBC the point is I use Kasikorn successfully,get cradit advice emailed to me so I have all that Immigration requires apart from letter and statement without going near a bank

Does your bank book, and statement say the transfers are International?

[norbra]

9 minutes ago, KannikaP said:

Does your bank book, and statement say the transfers are International?

On applying for extension of stay my Updated Bank book and bank letter shows I have an active account, statement shows monthly deposits,credit advice shows deposits are by TT(telegraphic transfer). Immigration have been happy to provide extension for the last 3 years

Edited October 9, 2021 by norbra

[norbra]

You will find that sll banks have been affected by this , hopefully for all it is just a hiccup

[racyrick]

We need to stop talking among ourselves and actually call WISE to see what the problem is and to get it fixed as soon as possible.

This is very important for immigration for many people and we can't be complacent.

 

[Kwasaki]

1 hour ago, jacko45k said:

That seems to vary for people, although I have not been able to figure out why. I also have never had a 'quick' transfer into Bangkok Bank... it usually is seen the following afternoon. 

I understood with my Bangkok Bank account that  Wise says it will in your Thai by a given time and then there's note saying your bank can take up to 4 hours to process.

[norbra]

15 minutes ago, racyrick said:

We need to stop talking among ourselves and actually call WISE to see what the problem is and to get it fixed as soon as possible.

This is very important for immigration for many people and we can't be complacent.

 

I contacted Wise Sept 28 and they advised that my latest transfer was processed in the normal manner. The creditadvice from my bank was now computer generated and indicated that it was a fx transaction but did not provide full details,sender currency country of origin etc

[scubascuba3]

18 minutes ago, racyrick said:

We need to stop talking among ourselves and actually call WISE to see what the problem is and to get it fixed as soon as possible.

This is very important for immigration for many people and we can't be complacent.

 

it has been escalated at Wise by someone on Facebook, as expected the first person at Wise who answered the query were clueless, but it needs as many people as possible to complain

[scubascuba3]

Just now, norbra said:

I contacted Wise Sept 28 and they advised that my latest transfer was processed in the normal manner. The creditadvice from my bank was now computer generated and indicated that it was a fx transaction but did not provide full details,sender currency country of origin etc

But you are using Kasikorn? think you should be on a different thread. This is the Bangkok Bank thread

[Kwasaki]

2 hours ago, Henryford said:

That's the problem with the 65k a month method. You only need one month not to show as an international transfer and there goes your extension visa.

I thought with Retirement visa extensions you can have a combination of savings and monthly amounts calculating out as 65,000 funds per month.

[Kwasaki]

4 minutes ago, scubascuba3 said:

But you are using Kasikorn? think you should be on a different thread. This is the Bangkok Bank thread

Someone has already posted when they get there yearly statements they have letter confirming that all the funds come from abroad so what's there to complain about.

[Dante99]

33 minutes ago, racyrick said:

We need to stop talking among ourselves and actually call WISE to see what the problem is and to get it fixed as soon as possible.

This is very important for immigration for many people and we can't be complacent.

 

WISE is not the only way to get money here, there are other good alternatives.

[Farmerslife]

My last transfer was on 5th from my UK bank account to my Bangkok Bank account. This went through as usual and shows as FTT in my passbook.

 

It might be worth trying to transfer a small amount mid-month to see what happens. This would give people a bit of time to attempt to resolve the issue before it gets to the serious matter of affecting their immigration requirements.

[dabhand]

I noticed this yesterday(8th). A Wise transfer from UK to BB, using the 'long stay' reason at 7.00am came through within seconds rather than the usual 2.00pm. Have not updated my bank book as yet, to see if, as now seems likely, it is not tagged as FTT.

As some have said, it may just be a temporary issue, as happened a couple of years back, or a more permanent change.

Yes, a bank letter / credit advice can assist to confirm these are foreign transfers, but there have been reports of IO's insisting on seeing the bank book and flagging this as a problem if the FTT, or similar, notation is missing.