problemfarang Posted February 3, 2022 Share Posted February 3, 2022 hi guys, well i had my 3rd shot 2 weeks ago. Other 2 shots were updated in my MorProm app no problem. but my 3rd shot not updated yet. All my friends at the work (farang) updated already. This 3rd shot was not at the same place where we got other 2 shots. Obviously the hospital made a mistake and didnt gave my info to where it should be. I tried to contact to hospital and of course they have no clue what im asking or trying to tell.. i just cannot understand why there is no english speaker (at least basic level) in a hospital.. anyway They keep giving me some different numbers and blah blah same story. So most likely a visit to the hospital soon. but i was wondering if there is any other way to let the MorProm know that i already got the 3rd shot and i already have the paper and photo from the hospital. I tried to use the app where you can send the info to the app to correct the mistake but of course its not working. so, is there any other way to update this app rather then a visit to hospital? thanks Link to comment Share on other sites More sharing options...
Gaccha Posted February 3, 2022 Share Posted February 3, 2022 I don't think there is. I had multiple errors on my App info and I contacted both my first two hospitals and they said they could do nothing. I contacted the relevant Ministry through my work's admin staff since I received the jabs via work, and there was no response. When I went for the booster the hospital was then able to correct all the mistakes. I suspect the hospitals have a brief period of access to the database only. So I'd rush to contact them in person, but I doubt they can help. I would pursue trying to contact the Ministry but I have no details how to do that. Link to comment Share on other sites More sharing options...
Popular Post Caldera Posted February 3, 2022 Popular Post Share Posted February 3, 2022 33 minutes ago, problemfarang said: but i was wondering if there is any other way to let the MorProm know that i already got the 3rd shot and i already have the paper and photo from the hospital. I tried to use the app where you can send the info to the app to correct the mistake but of course its not working. so, is there any other way to update this app rather then a visit to hospital? Send an email to [email protected] with an explanation of the problem and attach the vaccination certificate from the hospital. They might be able to correct your data, especially if it hasn't been updated due to a technical issue. Worth a shot before venturing to the hospital again - they did help me with a minor issue with my data, but I'm not sure if they can add a vaccination record that is missing altogether. 3 Link to comment Share on other sites More sharing options...
Lite Beer Posted February 3, 2022 Share Posted February 3, 2022 Had my booster 2 weeks ago and no sign of it on the app. Link to comment Share on other sites More sharing options...
problemfarang Posted February 3, 2022 Author Share Posted February 3, 2022 thnx guys Link to comment Share on other sites More sharing options...
Mutt Daeng Posted February 3, 2022 Share Posted February 3, 2022 10 hours ago, Caldera said: Send an email to [email protected] with an explanation of the problem and attach the vaccination certificate from the hospital. They might be able to correct your data, especially if it hasn't been updated due to a technical issue. Worth a shot before venturing to the hospital again - they did help me with a minor issue with my data, but I'm not sure if they can add a vaccination record that is missing altogether. That is what I did when I unable to create an account via Mor Prom because my telephone number was wrong, and later after creating the account I used that email address to ask for errors in my personal data to be corrected. I got fast responses and my data was corrected quickly. 2 Link to comment Share on other sites More sharing options...
problemfarang Posted February 4, 2022 Author Share Posted February 4, 2022 12 hours ago, Caldera said: Send an email to [email protected] with an explanation of the problem and attach the vaccination certificate from the hospital. They might be able to correct your data, especially if it hasn't been updated due to a technical issue. Worth a shot before venturing to the hospital again - they did help me with a minor issue with my data, but I'm not sure if they can add a vaccination record that is missing altogether. Sent an email, waiting for reply. I will update. Thnx Link to comment Share on other sites More sharing options...
problemfarang Posted February 4, 2022 Author Share Posted February 4, 2022 UPDATE 1: Yes, they indeed replied real quick and told me only the hospital can use or change the vaccine records. And they are only responsible to put that data into the app. So, yes.. a trip to hospital. This is something i dont think thai people can solve on the phone. But just will call the hospital and try. Will update. Link to comment Share on other sites More sharing options...
Tazmo Posted February 4, 2022 Share Posted February 4, 2022 Can someone please advise me about the Mor Prom app? when I download the app, it’s in Thai/ English, and asks for an ID well since I don’t have a Thai ID, I used my passport number, that didn’t work. then I tried my vaccination number and that didn’t work either! Any idea what I am doing wrong? Thanks Link to comment Share on other sites More sharing options...
DefaultName Posted February 4, 2022 Share Posted February 4, 2022 Quote I tried to contact to hospital and of course they have no clue what im asking or trying to tell.. i just cannot understand why there is no english speaker (at least basic level) in a hospital.. anyway They keep giving me some different numbers and blah blah same story. So most likely a visit to the hospital soon. Why should they speak English? Would you expect a hospital in the UK to have Thai speakers? Link to comment Share on other sites More sharing options...
sungod Posted February 4, 2022 Share Posted February 4, 2022 44 minutes ago, Tazmo said: Can someone please advise me about the Mor Prom app? when I download the app, it’s in Thai/ English, and asks for an ID well since I don’t have a Thai ID, I used my passport number, that didn’t work. then I tried my vaccination number and that didn’t work either! Any idea what I am doing wrong? Thanks Even though you dont have a Thai ID, they should have given you a 13 digit number. On my vaccine cert it says 'ID no. ' 2 Link to comment Share on other sites More sharing options...
problemfarang Posted February 5, 2022 Author Share Posted February 5, 2022 23 hours ago, Tazmo said: Can someone please advise me about the Mor Prom app? when I download the app, it’s in Thai/ English, and asks for an ID well since I don’t have a Thai ID, I used my passport number, that didn’t work. then I tried my vaccination number and that didn’t work either! Any idea what I am doing wrong? Thanks Hi, You need to click on register then put the number starting with 60000 thats your number. Then create a password 1 Link to comment Share on other sites More sharing options...
problemfarang Posted February 5, 2022 Author Share Posted February 5, 2022 UPDATE: Went to hospital and 5 minutes they updated my app. Link to comment Share on other sites More sharing options...
Mutt Daeng Posted February 6, 2022 Share Posted February 6, 2022 (edited) 21 hours ago, problemfarang said: Hi, You need to click on register then put the number starting with 60000 thats your number. Then create a password Not all ID numbers begin with a "6". Mine starts with a zero "0". Others have reported the same. Edited February 6, 2022 by Mutt Daeng Link to comment Share on other sites More sharing options...
problemfarang Posted February 6, 2022 Author Share Posted February 6, 2022 4 hours ago, Mutt Daeng said: Not all ID numbers begin with a "6". Mine starts with a zero "0". Others have reported the same. ok Link to comment Share on other sites More sharing options...
.png.3b3332cc2256ad0edbc2fe9404feeef0.png)
.thumb.png.76be522b3b43e7458166b9dac9e422ed.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now