rak sa_ngop Posted August 10, 2022 Share Posted August 10, 2022 Just a quick question as probably easier to ask here than contact Lazada for clarification. The instructions for paying by mobile banking seem pretty clear except for the confusion in terminology. I have to input 'your reference code' But on my Lazada payment page I have 'your order number is' xxxxx And below that is 'Bangkok Bank reference number' xxxxxxxx I assume that the reference code I input is actually my 'order number' and not the 'BB reference number' Thanks if somebody can confirm this for me. Link to comment Share on other sites More sharing options...
Crossy Posted August 10, 2022 Share Posted August 10, 2022 To pay via the app you enter the BB reference number as that's what links your Lazada transaction to the bank system (it was generated by the bank and sent to Lazada). If you put the wrong number the system will tell you anyway. Link to comment Share on other sites More sharing options...
rak sa_ngop Posted August 10, 2022 Author Share Posted August 10, 2022 Slight correction; the instructions actually say 'In payment code, enter your reference number' So what is my reference number. Is it the same as my order number? I actually did phone Lazada but the lady could not answer my question. She is however sending me an email which may or may not help Link to comment Share on other sites More sharing options...
rak sa_ngop Posted August 10, 2022 Author Share Posted August 10, 2022 18 minutes ago, Crossy said: To pay via the app you enter the BB reference number as that's what links your Lazada transaction to the bank system (it was generated by the bank and sent to Lazada). If you put the wrong number the system will tell you anyway. Thanks Crossy. So if it is the BB reference number and Reference 2 is your Mobile number that is enough to identify your purchase? Link to comment Share on other sites More sharing options...
Crossy Posted August 10, 2022 Share Posted August 10, 2022 3 minutes ago, rak sa_ngop said: Thanks Crossy. So if it is the BB reference number and Reference 2 is your Mobile number that is enough to identify your purchase? Yup, that should work. The worst that can happen is it won't. The amount etc should be filled automagically. Link to comment Share on other sites More sharing options...
rak sa_ngop Posted August 10, 2022 Author Share Posted August 10, 2022 Thanks again Crossy. I have now made the purchase. Lets see if it turns up. Link to comment Share on other sites More sharing options...
phetphet Posted August 10, 2022 Share Posted August 10, 2022 On the Lazada app, I normally copy the order number and paste it into the BKKBK app in first reference box when paying by internet banking. I then put my phone number in the second ref box. This is if I have added things to my shopping cart. If I have just clicked on the "Buy Now" button on a particular item, it normally automatically adds the same ref number to both boxes. Link to comment Share on other sites More sharing options...
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