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On 10/4/2022 at 8:59 PM, Kenny202 said:

Bit pointless having COD if you have to pay before checking the goods

That's not the point of COD, it's not a facility for you to make the driver wait while you open it and then decide if you want it, that's what the returns service is for.   Drivers' instructions are to collect payment and then hand over the item, they're not there to return to the depot with opened, unpaid-for packages.

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