Barclays app issue

[stubuzz]

I am unable to turn on payment notifications. I just get a spinning circle with "please wait", eventually it times out!

 

 

[Crossy]

Can you use a VPN to the UK and try again?

 

Barclays do seem to be clamping down on non-resident accounts ???? 

[stubuzz]

5 minutes ago, Crossy said:

Can you use a VPN to the UK and try again?

Already tried and it is still the same.

[Harveyboy]

5 minutes ago, Crossy said:

Can you use a VPN to the UK and try again?

 

Barclays do seem to be clamping down on non-resident accounts ???? 

I accessed my Barclays account this week I'm registered as being in Thailand I receive mail and also they have my Thai phone number ..never any problem with them ..as far as not being in UK

[Crossy]

1 minute ago, Harveyboy said:

I accessed my Barclays account this week I'm registered as being in Thailand I receive mail and also they have my Thai phone number ..never any problem with them ..as far as not being in UK

 

Sadly, I'll have to add "yet" ???? 

 

Do be prepared with alternative banking arrangements.

 

[Crossy]

3 minutes ago, stubuzz said:

Already tried and it is still the same.

 

OK, worth a shot, in that case no idea ???? 

 

Is there an app update that you've not installed?

[stubuzz]

Just now, Crossy said:

Is there an app update that you've not installed?

No. Everything is up to date. I will be in the UK next month so i could drop into the branch.

[Crossy]

6 minutes ago, stubuzz said:

No. Everything is up to date. I will be in the UK next month so i could drop into the branch.

 

It would certainly be worth checking if it works in the UK before going to the branch.

 

[Harveyboy]

11 minutes ago, Crossy said:

 

Sadly, I'll have to add "yet" ???? 

 

Do be prepared with alternative banking arrangements.

 

Well if that's the case mate can't get my pension paid in there eh ..

[Crossy]

3 minutes ago, Harveyboy said:

Well if that's the case mate can't get my pension paid in there eh ..

 

You could of course get it paid to your Thai account ... But then ...

 

I'd try to sort another UK account and see what occurs.

[HighPriority]

Is it your sole account or a joint account ?

[Harveyboy]

6 minutes ago, Crossy said:

 

You could of course get it paid to your Thai account ... But then ...

 

I'd try to sort another UK account and see what occurs.

I have one pension paid directly to my wise account..but didn't want to keep all my eggs in one basket eh....has anyone else on here had a problem with Barclays ..

[Harveyboy]

Just now, Harveyboy said:

I have one pension paid directly to my wise account..but didn't want to keep all my eggs in one basket eh....has anyone else on here had a problem with Barclays ..

I always hold the cash till the rate is favourable..then transfer it 

[warrima]

38 minutes ago, Crossy said:

Sadly, I'll have to add "yet" ???? 

Same for me. My Ulster Bank (RBS/Nat West) account is in total limp mode now. Banner across the top of my log in page to visit my nearest branch and update my address and phone number. All DD's and SO's are still working but cant set up any new ones. Can see only my account balance on the app or webpage. Writing on the wall i fear. If i call them they will reluctantly help make a one off payment over the phone but insist i visit a branch with proof of address next time.  

[Harveyboy]

23 hours ago, Crossy said:

 

OK, worth a shot, in that case no idea ???? 

 

Is there an app update that you've not installed?

I use a pin sentry machine had it 6 years now..bit of effort at first but security good as you must physically put the card into the machine not just a code ..