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Lazada Wallet Help

charleskerins
charleskerins
in Jobs, Economy, Banking, Business, Investments

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4 hours ago, NowNow said:

 

You don't need a wallet activated. You only need to provide ID. But, even if the Wallet is not activated, there should be an amount showing as a Refund on the Wallet page. Can you see that there?

The sum owing was shown as you say , but as soon as I attempted to  activate the wallet , it disappeared 

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  • jaideedave
    jaideedave

    I had the same issue. I had money in my wallet I wanted refunded. The help desk walked me thru the procedure. You have to do it through the "bot" and follow the prompts. After a few stumbles

  • alanrchase
    alanrchase

    Go to your wallet on the app, tap on the amount in your wallet and select withdraw on the page that comes up. From memory you will have to provide your bank details and picture of your passport photo

  • Crossy
    Crossy

    The wallet IS available to foreigners and has been for some time.   But how you activate it now is lost in my aging brain 😞    The Lazada help-bot does actually work quite well, so

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16 minutes ago, masterpasser said:

The sum owing was shown as you say , but as soon as I attempted to  activate the wallet , it disappeared 

 

That usually means that they have sent it to you. 

Another hour plus on phone with Lazada Help and finally I have been reimbursed my outstanding balance.

After this awful experience , I will never purchase anything from Lazada again.

Its done. 

    • Haha 1

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