Grab Added a Foreign Credit Card Fee

[Lee65]

 

3%

 

Is this new?

 

Nothing yet at Shopee ...

[george]

39 minutes ago, Lee65 said:

3%

 

Is this new?

 

Nothing yet at Shopee ...

 

Grab added the foreign card fee in February.

[JayClay]

40 minutes ago, Lee65 said:

3%

 

Is this new?

 

Nothing yet at Shopee ...

 

Yes it's a new charge from Grab. I noticed it a few weeks ago and swiftly changed to using a local debit card instead.

 

I don't understand the Shopee link... Do they share the same parent company?

[samtam]

They also added another new fee "platform fee" of THB20 per ride. But since questioning it, they see to have stopped. Their answer was a complete word salad:

[Lee65]

3 hours ago, JayClay said:

I don't understand the Shopee link... Do they share the same parent company?

 

Sorry, the connection wasn't clear - even to me.  I was just comparing the same food order at Grab and Shopee and blurted out this revelation on AN ... 

[Srikcir]

16 hours ago, JayClay said:

Do they share the same parent company?

No.

[MRtommyR]

18 hours ago, samtam said:

They also added another new fee "platform fee" of THB20 per ride. But since questioning it, they see to have stopped. Their answer was a complete word salad:

Don't understand their reply but unless I'm mistaken the platform fee is not new and applies only to GrabTaxi. This is Grab's fee on top of the metered fare. For other ride types the fee is wrapped up inside the fixed price that you are quoted.

Edited March 8 by MRtommyR
typo

[samtam]

54 minutes ago, MRtommyR said:

Don't understand their reply but unless I'm mistaken the platform fee is not new and applies only to GrabTaxi. This is Grab's fee on top of the metered fare. For other ride types the fee is wrapped up inside the fixed price that you are quoted.

 

It was Grab Car Premium on both occasions. 

[jimn]

20 hours ago, Lee65 said:

 

Sorry, the connection wasn't clear - even to me.  I was just comparing the same food order at Grab and Shopee and blurted out this revelation on AN ... 

As far as I know Shopee does not accept foreign credit cards whereas Lazada does.

[Lee65]

18 hours ago, jimn said:

As far as I know Shopee does not accept foreign credit cards whereas Lazada does.

 

In fact I was told that by a Shopee CSR but one of my foreign credit cards works fine.

[jimn]

2 hours ago, Lee65 said:

 

In fact I was told that by a Shopee CSR but one of my foreign credit cards works fine.

OK not my experience, thats why I only use Lazada.

[Skeptic7]

Thx for the info. Have had my US credit card on file with them for years. Will be removed promptly and replaced with my Thai Debit Card. 

[treetops]

On 3/7/2024 at 6:18 AM, Lee65 said:

3%

 

Is this new?

 

On 3/7/2024 at 6:59 AM, george said:

Grab added the foreign card fee in February.

Discussed on here as far back as January.

 

https://aseannow.com/topic/1317409-grab-what-happened/