Investigation Ordered after Passengers Trapped in BTS Lift for an Hour

[webfact]

 

Thailand's Deputy Transport Minister, Surapong Piyachote, has called for an immediate enquiry following an incident where three passengers were trapped in a lift for over an hour at a BTS Skytrain station.

 

The troubling situation occurred yesterday between the ticketing floor and street level at a station en route to Kheha. Post the incident, which began around 5.20pm and ended at 6.19pm, Kone, the lift maintenance company, inspected and repaired the lift.

 

Director-General of the Department of Rail Transport (DRT), Pichet Kunathammarak, has been tasked to work with the operator, Bangkok Mass Transit System Public Company Limited (BTSC), to investigate the malfunction. The CCTV footage confirmed that the passengers were trapped for an hour, following which they received medical attention.

 

The DRT called for stricter supervision of service providers, ongoing training for station staff, and frequent emergency drills. More staff will be on standby at different locations for swift action. The BTSC has been directed to expedite compensation for the affected passengers.

 

Authorities were alerted about the trapped passengers at 5.21pm, and Kone technicians successfully rescued them by 6.19pm. The lift was then closed for investigation and repair.

 

The incident led to the Bangkok Metropolitan Administration (project owner) and BTSC (BTS operator) escalating staff training and emergency response drills. The incident has also resulted in improved coordination with Kone, to ensure faster responses to any future problems.

 

BTS. File photo courtesy of Wikipedia commons

 

https://www.youtube.com/shorts/-73gyW1WVEk

 

-- 2024-04-29

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[Classic Ray]

Don’t the Fire Brigade have training and equipment to rescue people from lifts like they do in Western countries?

[hotchilli]

4 hours ago, webfact said:

The DRT called for stricter supervision of service providers, ongoing training for station staff, and frequent emergency drills. More staff will be on standby at different locations for swift action.

No mention of scheduled maintainance.

[mrmicbkktxl]

I guess the aircon was still working but what if not? Those 3 perons would  probably have died with 40C outside

and 50C or more inside the lift.

Very scary

[brewsterbudgen]

Which station?

[Grumpy one]

2 hours ago, hotchilli said:

No mention of scheduled maintainance.

What strange language are you speaking ? 

Remember where you are.

If it aint broken don't fix it.

If it is broken, still use it till it's dead 

[Tubulat]

Kone?

That's a reputable company, right?

I would expect it to have an emergency button in every lift.

And yes, there must be a service behind it that responds immediatly.

[BusNo8]

Lift is for handicapped and elderly. All I see using it are the fat, lazy and entitled. Dead serious, have a look.

[Gottfrid]

Investigation. For what? They are out and all is good. Only took 1 hour.

[Purdey]

In this heat the incident could have led to some dead passengers. Lucky they were rescued in time 

[proton]

4 hours ago, hotchilli said:

No mention of scheduled maintainance.

 

That only takes place here once things break down

[metisdead]

A post with a trolling image has been removed.

[Liverpool Lou]

.

[Liverpool Lou]

On 4/29/2024 at 9:14 AM, Tubulat said:

Kone?

That's a reputable company, right?

I would expect it to have an emergency button in every lift.

And yes, there must be a service behind it that responds immediatly.

There is, and that is probably how the BTS staff knew that there was a problem and called for assistance.

[Celsius]

my nightmare.

 

no aircon in those elevators.

 

imagine if old and disabled were using it as intended.

 

rip

[Liverpool Lou]

On 4/29/2024 at 9:15 AM, BusNo8 said:

Lift is for handicapped and elderly. All I see using it are the fat, lazy and entitled. Dead serious, have a look.

No, it is not, it is for anyone to use but those categories have precedence.

[freeworld]

Notice that many of the young healthy looking people get dropped at the BTS and then head for the elevator to wait in a queue to go up or down. Cant walk a few steps and take the stairs or walk over to the escalator.

 

Very rarely see the aged or infirm using the elevators.

[NativeBob]

depends on what nationality and gender were entrapped. 

[freeworld]

On 4/29/2024 at 9:14 AM, Tubulat said:

Kone?

That's a reputable company, right?

I would expect it to have an emergency button in every lift.

And yes, there must be a service behind it that responds immediatly.

They need a qualified lift technician to work on it. Don't have these kinds of people sitting around all day waiting for something to happen in every location.

 

What they should do is stop all the young healthy people from using the elevators.