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Thai Airways Faces Backlash Over Business-Class Seat Fiasco

webfact
webfact
in Thailand News - Discussion

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On 4/30/2024 at 6:56 AM, jonclark said:

B5500 compensation. Cheap bastards. 

Yes cheap indeed. I flew on Qantas recently, the multimedia screen wasn’t working but I didn’t complain as I wanted to sleep. A few days later got an email apology and credited me with 20k of miles. 

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  • gargamon
    gargamon

    Only has himself to blame. Why fly Thai Airways when there's many better airlines to use, EVA for example.

  • richard_smith237
    richard_smith237

    Indeed….  Pay that amount of money for a business class seat and it doesn’t recline he has every right to be upset - a full refund or equivalent miles should be the very least of the airlines response

  • jonclark
    jonclark

    B5500 compensation. Cheap bastards. 

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1 minute ago, Hunz Kittisak said:

Yes cheap indeed. I flew on Qantas recently, the multimedia screen wasn’t working but I didn’t complain as I wanted to sleep. A few days later got an email apology and credited me with 20k of miles. 

So you obviously complained

As a matter of interest how many pages was your complaint letter?

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