About the American VA Foreign Medical Program.

I am not impressed so far. 

I filed a claim for reimbursement on 28th March, this year. First time, for a new disability that IS included in my Benefits Authorization page.

 

I sent the claim by email with all the forms I think they wanted and did receive an automatic reply talking about the dates I could expect action.

60 days had passed when I sent a email asking about the status of my claim. I got a reply one or two days later saying they couldn't find a claim from me on, or near, that date. The person who answered my email asked for more information, such as the name of the hospital..address and amount I paid.

I replied almost 2 weeks ago and didn't get a reply...other than the automatic message.

I sent another email 2 days ago asking if they found anything....no reply..yet.

I did list a US address on the form for them to send to...because sending here to Thailand can take over 2 weeks.

I filed two more claims , one in April and one in June. Not a word from them about the status...just the automatic reply that says that claims take 2 months or more.

Question:   Does anyone have any positive experience with FMP? How long do they take and do they let you know what's going on...other than the auto reply?

 

 

 

 

I know someone here in Thailand that was recently reimbursed. It took 6 months.

On 6/5/2024 at 8:45 AM, JohnOFphon said:

About the American VA Foreign Medical Program.

I am not impressed so far. 

I filed a claim for reimbursement on 28th March, this year. First time, for a new disability that IS included in my Benefits Authorization page.

 

I sent the claim by email with all the forms I think they wanted and did receive an automatic reply talking about the dates I could expect action.

60 days had passed when I sent a email asking about the status of my claim. I got a reply one or two days later saying they couldn't find a claim from me on, or near, that date. The person who answered my email asked for more information, such as the name of the hospital..address and amount I paid.

I replied almost 2 weeks ago and didn't get a reply...other than the automatic message.

I sent another email 2 days ago asking if they found anything....no reply..yet.

I did list a US address on the form for them to send to...because sending here to Thailand can take over 2 weeks.

I filed two more claims , one in April and one in June. Not a word from them about the status...just the automatic reply that says that claims take 2 months or more.

Question:   Does anyone have any positive experience with FMP? How long do they take and do they let you know what's going on...other than the auto reply?

 

 

 

 

Totally unacceptable.  I would write to you VA office HQ and ask if there a particular problem with late reimbursements.  I am not familiar with your program but I am a retired US govt employee who has medical insurance through the US govt and at the new year, they changed the overseas agent and since then I have heard similar stories to their reimbursement.  I hope mine is due to new on the block so to speak.  good luck on getting any satisfaction.

Maybe they think that if they take 6 months to reimburse, many Vets will die of old age before they have a chance to cash the check.  🤒

Yeah, good luck. My daughter was born September of 2023, still haven't had her added to my Benefits as of now. VA sucks ass having all the new PACT Act claims clogging their backlog...

Bangkok Pattaya bills the VA directly.  No need to wait.