Open a Bangkok Bank App On My Phone.

[Mason45]

Hi there, I needed to renew my one year visa yesterday using the agent I've used for the past 10 years. When I attended the agents office I was informed that now I have to wait at the Bangkok Bank for around 4 hours before the transaction can proceed. I thought that this was rather strange as I've never had to do this before. The agent stated that if I have a Bangkok Bank app then this waiting time is drastically reduced. So I downloaded the Bangkok Bank app, it opens but I can't proceed as it states that there's another app on my phone which is preventing me from proceeding. I live in the  Naklua area and I haven't got a clue where the nearest Bangkok Bank is as all the banks in Naklua road down towards the Dolphin roundabout end have closed down in recent years. I have time on my side as I won't require the app until this time next year. Thanks.

[NanLaew]

The Naklua branch is in Naklua.

 

[Raindancer]

13 minutes ago, Mason45 said:

Hi there, I needed to renew my one year visa yesterday using the agent I've used for the past 10 years. When I attended the agents office I was informed that now I have to wait at the Bangkok Bank for around 4 hours before the transaction can proceed. I thought that this was rather strange as I've never had to do this before. The agent stated that if I have a Bangkok Bank app then this waiting time is drastically reduced. So I downloaded the Bangkok Bank app, it opens but I can't proceed as it states that there's another app on my phone which is preventing me from proceeding. I live in the  Naklua area and I haven't got a clue where the nearest Bangkok Bank is as all the banks in Naklua road down towards the Dolphin roundabout end have closed down in recent years. I have time on my side as I won't require the app until this time next year. Thanks.

If you are using an add blocker, on your phone it can block the bkk app.

 

It also applies to an an app called SD Maid.

[NanLaew]

Your agent wants you to use the Bangkok Bank app as it allows you to quickly accept the money required for proof of funds, and send it back to the agent after your extension is issued. You will need to configure the maximum transaction amount to 1 million baht.

 

The bank should be able to configure the app once you've removed whatever is blocking it 

[scubascuba3]

Antivirus app may be blocking it.

 

There's a good Bangkok Bank on second road by top of soi 6.

 

Edit: can be a long wait while staff are on their phones and chatting

[garygooner]

8 hours ago, Mason45 said:

Hi there, I needed to renew my one year visa yesterday using the agent I've used for the past 10 years. When I attended the agents office I was informed that now I have to wait at the Bangkok Bank for around 4 hours before the transaction can proceed. I thought that this was rather strange as I've never had to do this before. The agent stated that if I have a Bangkok Bank app then this waiting time is drastically reduced. So I downloaded the Bangkok Bank app, it opens but I can't proceed as it states that there's another app on my phone which is preventing me from proceeding. I live in the  Naklua area and I haven't got a clue where the nearest Bangkok Bank is as all the banks in Naklua road down towards the Dolphin roundabout end have closed down in recent years. I have time on my side as I won't require the app until this time next year. Thanks.

 Some people leave their passport & bankbook with the agent for a week & then pick them up. I guess you don't have or want this option. 

[treetops]

On 11/8/2024 at 11:02 PM, Mason45 said:

Hi there, I needed to renew my one year visa yesterday using the agent I've used for the past 10 years.

 

Which agent?  Mine isn't due for a few months but would like to know of any potential hiccups.