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Posted
4 hours ago, gamb00ler said:

try again when you're logged into a different Windows user account

Tried that, no luck.....just spinning wheel and eventually, 504 Bad Gateway

 

Disabled ad-blocker

Disabled all extensions

All other sites load fine.

 

Will try reloading Chrome from scratch.

Posted (edited)

disconnect your network cable if you're using it for access.

turn on the hotspot on your phone

connect your desktop to the hotspot from your phone

try to access AN once again

good luck

 

if you know how to start a command line... do it

type in the command 'ping aseannow.com' and hit enter

the response for a successful test should look like:

PING aseannow.com (172.67.69.5): 56 data bytes

64 bytes from 172.67.69.5: icmp_seq=0 ttl=54 time=11.735 ms

 

don't forget to reconnect your network cable and to switch your network connection back to normal

 

 

Edited by gamb00ler
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Posted (edited)

you can also try to use the IP address of aseannow.com directly in the Chrome address field

just type the number 172.67.69.5 into the Chrome address bar... doing this will bypass DNS which is a critical routing method used to connect you to a web site... your internet service provider may have a DNS problem

you should get an error when doing that but at least you will find out if you can reach the server that is hosting  aseannow.com

Edited by gamb00ler
Posted

Interesting that I can use my secondary browser to access AN and review which other devices AN thinks I'm signed in on and it shows I'm signed in on Chrome, yet I don't have access. If I sign out those Chrome screens on AN, using the secondary browser and sign in again with Chrome, AN once again thinks I am logged in but I still don't have access.

Posted

have you performed any of the tests I suggested?

You're the only one who can actually perform the tests so that others with greater technical skills can do a diagnosis.

Posted
On 11/16/2024 at 3:33 PM, gamb00ler said:

you can also try to use the IP address of aseannow.com directly in the Chrome address field

just type the number 172.67.69.5 into the Chrome address bar... doing this will bypass DNS which is a critical routing method used to connect you to a web site... your internet service provider may have a DNS problem

you should get an error when doing that but at least you will find out if you can reach the server that is hosting  aseannow.com

This one didn't work:Error 1003

 Ray ID: 8e3e67c0bd3fd00c • 2024-11-17 08:38:34 UTC

Direct IP access not allowed

What happened?

You've requested an IP address that is part of the Cloudflare network. A valid Host header must be supplied to reach the desired website.

What can I do?

Posted
On 11/16/2024 at 3:18 PM, gamb00ler said:

disconnect your network cable if you're using it for access.

turn on the hotspot on your phone

connect your desktop to the hotspot from your phone

try to access AN once again

good luck

 

if you know how to start a command line... do it

type in the command 'ping aseannow.com' and hit enter

the response for a successful test should look like:

PING aseannow.com (172.67.69.5): 56 data bytes

64 bytes from 172.67.69.5: icmp_seq=0 ttl=54 time=11.735 ms

 

don't forget to reconnect your network cable and to switch your network connection back to normal

 

 

This one still wouldn't connect, spinning wheels only.

Posted

It appears that you are able to connect to the AN server but for some reason content is not loading.  Your internet service provider doesn't seem to have a DNS issue.  The issue almost certainly to do with software on your machine.  This kind of issue is rather difficult to diagnose and solve remotely.

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Posted
56 minutes ago, gamb00ler said:

It appears that you are able to connect to the AN server but for some reason content is not loading.  Your internet service provider doesn't seem to have a DNS issue.  The issue almost certainly to do with software on your machine.  This kind of issue is rather difficult to diagnose and solve remotely.

Not to worry, I appreciate your efforts and assistance regardless.

 

It's a very old machine that just wont die, I wish it would so that I could have an excuse to buy a new one that will allow Win 11. It will be gone inside of 6 months, until then I'm OK with using two browsers, Chrome is a memory hog anyway plus I rather like DuckDuckGo.

Posted
2 hours ago, chiang mai said:

This one still wouldn't connect, spinning wheels only.

Presume you have deleted all your cache and history in Chrome?

Also maybe try the command line. Type cmd and open cmd.exe - then after the prompt type ipconfig /flushdns

May or may not help........

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Posted
1 minute ago, topt said:

Presume you have deleted all your cache and history in Chrome?

Also maybe try the command line. Type cmd and open cmd.exe - then after the prompt type ipconfig /flushdns

May or may not help........

I've done the first and will try the second....the MIL was here for a visit, she's probably hexed the damn thing. 🙂

  • Haha 2
Posted
1 minute ago, gamb00ler said:

Have you resolved the issue?  I'm curious as to what is the cause.  The symptoms are unusual.

No, I just tried and still the spinning wheel. I may try reloading Chrome, when I get some time. I did switch off all my extensions and reset Chrome but that did nothing useful.

Posted (edited)
4 minutes ago, chiang mai said:

No, I just tried and still the spinning wheel. I may try reloading Chrome, when I get some time. I did switch off all my extensions and reset Chrome but that did nothing useful.

did you clear the browser cache?  and open a command line window and run ipconfig /flushdns ?

I would rate those two as the most likely to be

effective actions.

Edited by gamb00ler
Posted
3 minutes ago, gamb00ler said:

did you clear the browser cache?  and open a command line window and run ipconfig /flushdns ?

I would rate those two as the most likely to be

effective actions.

Not yet, but I will after dinner.

Posted
25 minutes ago, gamb00ler said:

did you clear the browser cache?  and open a command line window and run ipconfig /flushdns ?

I would rate those two as the most likely to be

effective actions.

This is what I get:

 

 

Screenshot (155).png

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