DWP life certificate.

[OJAS]

1 hour ago, Muhendis said:

Yeah.

The guys on the front line have to do their bosses biding but it's the top DWP management who set the rules.

My "dumb" comment was really aimed at them. 

 

Equally true of HMPO in the case of the ridiculous rules which its top management has set on passport renewals from Thailand IMHO.

 

[hotandsticky]

On 1/31/2025 at 10:49 AM, nglodnig said:

AFAIK they don't - the UK embassy should be informed but I don't know if they pass it on. BUT if you don't send the form back coz you're dead this is a bit of a giveaway

 

 

DWP do receive information about death. 

 

They also receive it (or have access to it) if you return to Thailand having been in the UK and requested an increase to current levels. A friend returned to see a terminally ill relative so he advised DWP that he didn't know when he was returning. His first pension payment after arriving back in Thailand reverted to the previous level  -  that was before he got round to advising them.

[Badrabbit]

My life certificate was received in the UK recently cost 1,000bht for international ems express, not bothered about the 1k but in this day and age they must be able to do this via email. my two other pensions are done via an online form, completed and received within minutes maybe hours.

[nglodnig]

41 minutes ago, hotandsticky said:

DWP do receive information about death. 

 

Sorry but how are they going to hear about it? In the UK maybe - but the embassy here would have to notify them when they are informed (by the police presumably) and another poster submitted instructions that the UK embassy WASN'T going to do it -  it was the responsibility of the next of kin.

 

 

 

[hotandsticky]

3 hours ago, nglodnig said:

Sorry but how are they going to hear about it? In the UK maybe - but the embassy here would have to notify them when they are informed (by the police presumably) and another poster submitted instructions that the UK embassy WASN'T going to do it -  it was the responsibility of the next of kin.

 

 

 

 

 

Trust me, they do.

 

I have been involved (not directly!) in 30+ British deaths in Thailand. DWP knew before we advised them - infact we stopped bothering to advise them in the end as they were already on the case. I don't recall any of the deceased receiving more than one pension payment after the date of their death.

 

The requirement in Thailand is to obtain a release from the embassy before a body can be released from the hospital for cremation. In the event of the death being at home (ie not in hospital) the police must be informed within 24 hours..

[nglodnig]

1 hour ago, hotandsticky said:

Trust me, they do.

My apologies, I stand corrected - the link posted (https://www.gov.uk/guidance/what-to-do-after-a-british-person-dies-in-thailand)

Does NOT say it is your responsibility to inform DWP. 

 

Well not "you" - you're dead - but your next of kin one assumes 🙂 

[hotandsticky]

27 minutes ago, nglodnig said:

My apologies, I stand corrected - the link posted (https://www.gov.uk/guidance/what-to-do-after-a-british-person-dies-in-thailand)

Does NOT say it is your responsibility to inform DWP. 

 

Well not "you" - you're dead - but your next of kin one assumes 🙂 

 

 

Apology unnecessary.

 

This is actually a better link and references advising IPC.

 

https://www.gov.uk/guidance/what-to-do-after-a-british-person-dies-in-thailand#pensions-and-bereavement-support-payments

 

[billd766]

What a surprise.

 

On 1st February I received a request for a life certificate from the Ministry of Defence.

 

Today, 1 week later I got another, this time from the DWP wanting confirmation of the same details and checking to see that I am still alive.

 

The difference is that I can email the MoD with a scanned copy of the form but the DWP want their copy sent back by airmail.

 

I do however have 16 weeks from 06 January 2025 to return it by.

 

They also want to go paperless and tell me that I can download their app, open an account and do away with all the paperwork.

 

This is not much use as the app only works on a smart phone and not on my pc which is where I want it.

[Mutt Daeng]

7 hours ago, billd766 said:

They also want to go paperless and tell me that I can download their app, open an account and do away with all the paperwork.

@billd766 Can you elaborate on this statement please?

Are "they" the DWP who have this new smartphone App, or are you referring to the existing HMRC App which has been out for ages?

[billd766]

4 hours ago, Mutt Daeng said:

@billd766 Can you elaborate on this statement please?

Are "they" the DWP who have this new smartphone App, or are you referring to the existing HMRC App which has been out for ages?

It came as a separate sheet of paper with the proof of Life certificate.

 

Oddly enough it was the 1 sheet out of 10 that I didn't scan. However here it is.

 

[hotandsticky]

11 hours ago, billd766 said:

What a surprise.

 

On 1st February I received a request for a life certificate from the Ministry of Defence.

 

Today, 1 week later I got another, this time from the DWP wanting confirmation of the same details and checking to see that I am still alive.

 

The difference is that I can email the MoD with a scanned copy of the form but the DWP want their copy sent back by airmail.

 

I do however have 16 weeks from 06 January 2025 to return it by.

 

They also want to go paperless and tell me that I can download their app, open an account and do away with all the paperwork.

 

This is not much use as the app only works on a smart phone and not on my pc which is where I want it.

 

 

Whilst that sounds encouraging I can't help thinking that 'paperless' will NOT apply to Life Certificates issued by DWP.

 

I hope that I am wrong.

[Mutt Daeng]

18 minutes ago, billd766 said:

It came as a separate sheet of paper with the proof of Life certificate.

 

Oddly enough it was the 1 sheet out of 10 that I didn't scan. However here it is.

 

Thanks for your reply @billd766.

So it is the HMRC app and not DWP.

So no chance of a "paperless" proof of life form.

[Mutt Daeng]

11 minutes ago, hotandsticky said:

 

 

Whilst that sounds encouraging I can't help thinking that 'paperless' will NOT apply to Life Certificates issued by DWP.

 

I hope that I am wrong.

You are not wrong @hotandsticky.

Electronic filing of DWP PoL form is still a distant fantasy.

 

[Badrabbit]

33 minutes ago, billd766 said:

It came as a separate sheet of paper with the proof of Life certificate.

 

Oddly enough it was the 1 sheet out of 10 that I didn't scan. However here it is.

 

I'm paperless but still get the life certificate via the post.

[billd766]

31 minutes ago, hotandsticky said:

 

 

Whilst that sounds encouraging I can't help thinking that 'paperless' will NOT apply to Life Certificates issued by DWP.

 

I hope that I am wrong.

I suppose it is possible. IF the DWP stops wasting time and money on postage and sends an email to each individual with a copy of the Life Certificate, allows the return by email and confirms the receipt  of the form by email.

 

There is a lot of ifs there.

[billd766]

13 minutes ago, Badrabbit said:

I'm paperless but still get the life certificate via the post.

Are you using the app, and if so, is it on your smart phone or on your pc? I want to load it onto my pc, but I have no idea how to do it.

[Mutt Daeng]

7 minutes ago, billd766 said:

Are you using the app, and if so, is it on your smart phone or on your pc? I want to load it onto my pc, but I have no idea how to do it.

Here is a link to create a UK Govt Gateway Account and register for UK Govt online services using a browser via PC/laptop. This is the website equivalent of the HMRC app.

https://www.gov.uk/log-in-register-hmrc-online-services

[billd766]

3 minutes ago, Mutt Daeng said:

Here is a link to create a UK Govt Gateway Account and registering for UK Govt online services using a browser via PC/laptop. This is the website equivalent of the HMRC app.

https://www.gov.uk/log-in-register-hmrc-online-services

Thank you.

 

I used to have a self assessment account years ago but after replacing my pc a couple of times all the details are lost somewhere in cyber space.

[Mutt Daeng]

5 minutes ago, billd766 said:

Thank you.

 

I used to have a self assessment account years ago but after replacing my pc a couple of times all the details are lost somewhere in cyber space.

Check this link where you may be able to recover your sign-in credentials.

https://www.gov.uk/log-in-register-hmrc-online-services/problems-signing-in

[brianburi]

Just done my certificate.

The last one I did the Bangkok Bank manger of my local branch signed it off.

This year, a big ''cannot'' .  They (bank) provide a confirmation letter saying you have an account with them.

Cost 100B,  The new branch manageress was quite insistent on not signing or stamping the certificate.

I have sent it back with a covering note explaining and will await any outcome from DWP.

I use Thai post office registered mail (longtabien),  270 B.

 

P.S   speaking to a fellow Brit OAP and he gets the Doctor in his local clinic to sign POL and charges 200B.

 

 

[billd766]

21 minutes ago, Mutt Daeng said:

Check this link where you may be able to recover your sign-in credentials.

https://www.gov.uk/log-in-register-hmrc-online-services/problems-signing-in

Thank you.

 

I have tried this link and also messaged the government computer online and ended up in a circle with the message telling me to call a government phone number on Monday ro Friday from 8am to 6pm UK time.

 

I opened a self assessment Gateway account about 20 years ago which has not been used for at least 10 years and I have no record of the ID or password or even the email account that I used back then. I have searched my 3 email accounts and they all came up with the computer equivalent of "Duh". I will try again later in the week and see if any human people work at the DWP.

[billd766]

5 minutes ago, brianburi said:

Just done my certificate.

The last one I did the Bangkok Bank manger of my local branch signed it off.

This year, a big ''cannot'' .  They (bank) provide a confirmation letter saying you have an account with them.

Cost 100B,  The new branch manageress was quite insistent on not signing or stamping the certificate.

I have sent it back with a covering note explaining and will await any outcome from DWP.

I use Thai post office registered mail (longtabien),  270 B.

 

P.S   speaking to a fellow Brit OAP and he gets the Doctor in his local clinic to sign POL and charges 200B.

 

 

I am registered with the Thai local hospital and they charge 50 thb for the doctors fee and the stamp.

[Moonlover]

17 minutes ago, billd766 said:

I am registered with the Thai local hospital and they charge 50 thb for the doctors fee and the stamp.

I'm married to the Pho Yai Ban's aunty. No problem getting my POL certs signed off. 🙂

[Badrabbit]

7 hours ago, billd766 said:

Are you using the app, and if so, is it on your smart phone or on your pc? I want to load it onto my pc, but I have no idea how to do it.

HMRC is on my smartphone 

[anchadian]

8 hours ago, billd766 said:

Thank you.

 

I have tried this link and also messaged the government computer online and ended up in a circle with the message telling me to call a government phone number on Monday ro Friday from 8am to 6pm UK time.

 

I opened a self assessment Gateway account about 20 years ago which has not been used for at least 10 years and I have no record of the ID or password or even the email account that I used back then. I have searched my 3 email accounts and they all came up with the computer equivalent of "Duh". I will try again later in the week and see if any human people work at the DWP.

I have just seen this LC thread and I am still awaiting mine and yes I know, it can take several weeks.

If you haven't received yours, I have a blank LC which I could scan and send it to you or forward it to you by email.

[billd766]

1 hour ago, Badrabbit said:

HMRC is on my smartphone 

Thank you.

[billd766]

27 minutes ago, anchadian said:

I have just seen this LC thread and I am still awaiting mine and yes I know, it can take several weeks.

If you haven't received yours, I have a blank LC which I could scan and send it to you or forward it to you by email.

Thank you. I do have the form, but I need to see the hospital doctor the get it signed off, which is working hours, Monday to Friday as it is not an emergency.

 

Who better than a doctor to prove that I am alive.

[Mutt Daeng]

18 hours ago, brianburi said:

P.S   speaking to a fellow Brit OAP and he gets the Doctor in his local clinic to sign POL and charges 200B.

That's what I did this year, also 200 baht.

[MartinL]

15 hours ago, anchadian said:

I have just seen this LC thread and I am still awaiting mine and yes I know, it can take several weeks.

If you haven't received yours, I have a blank LC which I could scan and send it to you or forward it to you by email.

 

Or this ....

https://assets.publishing.service.gov.uk/media/67160776e94bb9726918ee90/Life_Certificate.pdf

 

[mancub]

On 2/6/2025 at 6:40 PM, hotandsticky said:

 

 

Trust me, they do.

 

I have been involved (not directly!) in 30+ British deaths in Thailand. DWP knew before we advised them - infact we stopped bothering to advise them in the end as they were already on the case. I don't recall any of the deceased receiving more than one pension payment after the date of their death.

 

The requirement in Thailand is to obtain a release from the embassy before a body can be released from the hospital for cremation. In the event of the death being at home (ie not in hospital) the police must be informed within 24 hours..

Well, in the probate case that I'm dealing with, I've had to notify them (HMRC/DWP/IP) as they've been overpaying for 10 months now. They require me to send (post ) them a form along with the death certificate so that they can check the status ! This after all the correct procedures had been followed re informing the embassy.