Alert about Shopee Pay

[CallumWK]

I have a Shopee Pay account for years already, to which eventual refunds are issued.

Today I received a Shopee refund, and suddenly when I open the Shopee Pay app, it say your account is banned, contact customer service.

When contacting customer service, it gets the usual press 9 for English, followed by the message we have no English speakers available, contact through the app.

Obviously, can't contact through the app, since it is banned.

Shopee then send me a form to fill in, all in Thai of course, and can not be translated because it is an image in which you can select the text.

None of the text below the select text can be selected or translated

 

 

Contacting Shopee Pay by email, is of course also useless, because they don't answer.

I emailed them on December 2 for an issue, but never got a reply.

BE WARNED

[Upnotover]

[CallumWK]

1 hour ago, Upnotover said:

 

 

Thanks, yes it works in the Chrome browser.

 

Here is an update. Their webform doesn't work either.

 

I now filled in the form 3 times through Google translate, and 3 times using the Thai  version.

Uploaded all required documents.

When click submit every time get this message, which translates to "fill in the form again"

 

Time to get the government involved

[Centigrade32]

16 minutes ago, CallumWK said:

 

 

Thanks, yes it works in the Chrome browser.

 

Here is an update. Their webform doesn't work either.

 

I now filled in the form 3 times through Google translate, and 3 times using the Thai  version.

Uploaded all required documents.

When click submit every time get this message, which translates to "fill in the form again"

 

Time to get the government involved

 

..or you could just call them on 02 118 9170

 

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