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exant Senior Member

exant

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https://www.ssa.gov/news/press/releases/2025/#2025-03-12

Press Office

Press Release

Wednesday, March 12, 2025
For Immediate Release
Mark Hinkle, Press Officer
[email protected]

Correcting the Record about Social Security Direct Deposit and Telephone Services

Recent reports in the media that Social Security plans to eliminate telephone services are inaccurate. SSA is increasing its protection for America’s seniors and other beneficiaries by eliminating the risk of fraud associated with changing bank account information by telephone.

SSA continuously investigates and analyzes potential threats to strengthen and secure our programs and protect people who receive benefits. Approximately 40 percent of Social Security direct deposit fraud is associated with someone calling SSA to change direct deposit bank information. SSA’s current protocol of simply asking identifying questions by telephone is no longer enough to prevent fraud.

If someone needs to change their bank account information on SSA’s record, they will need to either:

  • Use two-factor authentication with SSA’s “my Social Security” service; or
  • Visit a local Social Security office to prove their identity.

These methods align with most major banks.

All other SSA telephone services remain unchanged.

To get more Social Security news, follow the Press Office on X @SSAPress.

 

 

 

 

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Press Office

Press Release

Wednesday, March 12, 2025
For Immediate Release
Mark Hinkle, Press Officer
[email protected]

Correcting the Record about Social Security Direct Deposit and Telephone Services

Recent reports in the media that Social Security plans to eliminate telephone services are inaccurate. SSA is increasing its protection for America’s seniors and other beneficiaries by eliminating the risk of fraud associated with changing bank account information by telephone.

SSA continuously investigates and analyzes potential threats to strengthen and secure our programs and protect people who receive benefits. Approximately 40 percent of Social Security direct deposit fraud is associated with someone calling SSA to change direct deposit bank information. SSA’s current protocol of simply asking identifying questions by telephone is no longer enough to prevent fraud.

If someone needs to change their bank account information on SSA’s record, they will need to either:

  • Use two-factor authentication with SSA’s “my Social Security” service; or
  • Visit a local Social Security office to prove their identity.

These methods align with most major banks.

All other SSA telephone services remain unchanged.

To get more Social Security news, follow the Press Office on X @SSAPress.

 

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exant
exant

https://api.id.me/en/session/new   https://api.id.me/assets/icons/failure-182d71ca04b76b44e43c1fd87879d2e81d96b3225bd08eaf4460eb2ce580d921.svg So

exant
exant

The 15 year history is a long story embeded some where in ASEAN ssa titles.. In short summary California property was sold and money transfered to Wells Fargo Bank. Expat moved to Asia asked for

jas007
jas007

I read yesterday, I think, that D.O.G.E had suspended the unit that runs that site.  Fired all the people.  So maybe it's not a surprise you can't log in.  Fortunately, I did my taxes before that happ

  • 3 weeks later...
exant Senior Member

exant

Posted
Posted

LOGIN.GOV  response to 6 digit SMS OTP code International countryconnections

 

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https://www.login.gov/assets/img/us-flag.png

An official website of the United States government

 
 

International phone number support

Use the information below to determine if your international phone number can be used as a two-factor authentication method to receive SMS (text messaging) and/or phone calls. 

Due to spam issues, or changes made by our SMS and voice providers, this list can change and your number may no longer be supported. Sometimes new phone numbers are also not supported for voice or SMS (text messaging). 

We encourage you to set up more than one authentication method to avoid getting locked out of your account if your phone number is no longer supported. 

Country Dialing Code Supports SMS Supports Voice
Afghanistan (AF) +93 No No
Albania (AL) +355 Yes No
Algeria (DZ) +213 No No
American Samoa (AS) +1-684 No No
Andorra (AD) +376 Yes No
Angola (AO) +244 No No
Anguilla (AI) +1-264 Yes No
Antigua and Barbuda (AG) +1-268 Yes No
Argentina (AR) +54 No No
Armenia (AM) +374 Yes No
Aruba (AW) +297 Yes No
Australia (AU) +61 Yes No
Austria (AT) +43 Yes No
Azerbaijan (AZ) +994 No No
Bahamas (BS) +1-242 Yes No
Bahrain (BH) +973 Yes No
Bangladesh (BD) +880 No No
Barbados (BB) +1-246 Yes No
Belarus (BY) +375 No No
Belgium (BE) +32 No No
Belize (BZ) +501 No No
Benin (BJ) +229 No No
Bermuda (BM) +1-441 Yes No
Bhutan (BT) +975 No No
Bolivia (BO) +591 No No
Bosnia and Herzegovina (BA) +387 Yes No
Botswana (BW) +267 Yes No
Brazil (BR) +55 Yes No
British Virgin Islands (VG) +1-284 Yes No
Brunei (BN) +673 Yes No
Bulgaria (BG) +359 No No
Burkina Faso (BF) +226 No No
Burundi (BI) +257 No No
Cambodia (KH) +855 No No
Cameroon (CM) +237 No No
Canada (CA) +1 Yes No
Cape Verde (CV) +238 No No
Cayman Islands (KY) +1-345 Yes No
Central African Republic (CF) +236 No No
Chad (TD) +235 No No
Chile (CL) +56 Yes No
China (CN) +86 Yes No
Colombia (CO) +57 Yes No
Comoros (KM) +269 No No
Cook Islands (CK) +682 Yes No
Costa Rica (CR) +506 Yes No
Croatia (HR) +385 Yes No
Cyprus (CY) +357 Yes No
Czechia (Czech Republic) (CZ) +420 Yes No
Democratic Republic of the Congo (CD) +243 No No
Denmark (DK) +45 No No
Djibouti (DJ) +253 Yes No
Dominica (DM) +1-767 Yes No
Dominican Republic (DO) +1 No No
Ecuador (EC) +593 No No
Egypt (EG) +20 No No
El Salvador (SV) +503 No No
Equitorial Guinea (GQ) +240 Yes No
Eritrea (ER) +291 No No
Estonia (EE) +372 Yes No
Eswatini (Formerly Swaziland) (SZ) +268 Yes No
Ethiopia (ET) +251 No No
Faroe Islands (FO) +298 Yes No
Fiji (FJ) +679 Yes No
Finland (FI) +358 Yes No
France (FR) +33 Yes No
French Guiana (GF) +594 Yes No
French Polynesia (PF) +689 Yes No
Gabon (GA) +241 No No
Gambia (GM) +220 Yes No
Georgia (GE) +995 No No
Germany (DE) +49 Yes No
Ghana (GH) +233 No No
Gibraltar (GI) +350 Yes No
Greece (GR) +30 No No
Greenland (GL) +299 Yes No
Grenada (GD) +1-473 No No
Guadeloupe (GP) +590 No No
Guam (GU) +1-671 Yes No
Guatemala (GT) +502 No No
Guernsey (GG) +44 Yes No
Guinea (GN) +224 No No
Guinea-Bissau (GW) +245 Yes No
Guyana (GY) +592 Yes No
Haiti (HT) +509 No No
Honduras (HN) +504 No No
Hong Kong (HK) +852 Yes No
Hungary (HU) +36 Yes No
Iceland (IS) +354 Yes No
India (IN) +91 Yes No
Indonesia (ID) +62 No No
Iraq (IQ) +964 No No
Ireland (IE) +353 No No
Isle of Man (IM) +44 Yes No
Israel (IL) +972 No No
Italy (IT) +39 Yes No
Ivory Coast (CI) +225 No No
Jamaica (JM) +1 Yes No
Japan (JP) +81 Yes No
Jersey (JE) +44 Yes No
Jordan (JO) +962 No No
Kazakhstan (KZ) +7 No No
Kenya (KE) +254 No No
Kiribati (KI) +686 Yes No
Kosovo (XK) +383 No No
Kuwait (KW) +965 No No
Kyrgyzstan (KG) +996 No No
Laos (LA) +856 No No
Latvia (LV) +371 Yes No
Lebanon (LB) +961 No No
Lesotho (LS) +266 No No
Liberia (LR) +231 Yes No
Libya (LY) +218 No No
Liechtenstein (LI) +423 Yes No
Lithuania (LT) +370 Yes No
Luxembourg (LU) +352 Yes No
Macau (MO) +853 Yes No
Macedonia (MK) +389 Yes No
Madagascar (MG) +261 No No
Malawi (MW) +265 No No
Malaysia (MY) +60 No No
Maldives (MV) +960 Yes No
Mali (ML) +223 No No
Malta (MT) +356 Yes No
Martinique (MQ) +596 Yes No
Mauritania (MR) +222 No No
Mauritius (MU) +230 Yes No
Mayotte (YT) +262 Yes No
Mexico (MX) +52 Yes No
Micronesia (Federated States of) (FM) +691 Yes No
Moldova (MD) +373 Yes No
Monaco (MC) +377 Yes No
Mongolia (MN) +976 No No
Montenegro (ME) +382 Yes No
Montserrat (MS) +1-664 Yes No
Morocco (MA) +212 No No
Mozambique (MZ) +258 No No
Myanmar (MM) +95 No No
Namibia (NA) +264 Yes No
Nepal (NP) +977 No No
Netherlands (NL) +31 No No
Netherlands Antilles (BQ) +599 Yes No
New Caledonia (NC) +687 Yes No
New Zealand (NZ) +64 No No
Nicaragua (NI) +505 No No
Niger (NE) +227 No No
Nigeria (NG) +234 No No
Niue (NU) +683 Yes No
Northern Mariana Islands (MP) +1 No No
Norway (NO) +47 Yes No
Oman (OM) +968 No No
Pakistan (PK) +92 No No
Palau (PW) +680 Yes No
Palestine (PS) +970 No No
Panama (PA) +507 Yes No
Papua New Guinea (PG) +675 No No
Paraguay (PY) +595 Yes No
Peru (PE) +51 Yes No
Philippines (PH) +63 No No
Poland (PL) +48 Yes No
Portugal (PT) +351 Yes No
Puerto Rico (PR) +1 Yes No
Qatar (QA) +974 No No
Republic of the Congo (CG) +242 Yes No
Réunion (France) (RE) +262 Yes No
Romania (RO) +40 No No
Russia (RU) +7 No No
Rwanda (RW) +250 No No
Saint Kitts and Nevis (KN) +1-869 Yes No
Saint Lucia (LC) +1-758 Yes No
Saint Vincent and the Grenadines (VC) +1-784 Yes No
Samoa (WS) +685 Yes No
San Marino (SM) +378 Yes No
São Tomé and Príncipe (ST) +239 Yes No
Saudi Arabia (SA) +966 No No
Senegal (SN) +221 No No
Serbia (RS) +381 No No
Seychelles (SC) +248 Yes No
Sierra Leone (SL) +232 Yes No
Singapore (SG) +65 Yes No
Slovakia (SK) +421 Yes No
Slovenia (SI) +386 No No
Solomon Islands (SB) +677 Yes No
Somalia (SO) +252 No No
South Africa (ZA) +27 Yes No
South Korea (KR) +82 Yes No
South Sudan (SS) +211 Yes No
Spain (ES) +34 No No
Sri Lanka (LK) +94 No No
Suriname (SR) +597 Yes No
Sweden (SE) +46 Yes No
Switzerland (CH) +41 No No
Taiwan (TW) +886 No No
Tajikistan (TJ) +992 No No
Tanzania (TZ) +255 No No
Thailand (TH) +66 Yes No
The Marshall Islands (MH) +692 Yes No
Timor-Leste (TL) +670 No No
Togo (TG) +228 No No
Tonga (TO) +676 Yes No
Trinidad and Tobago (TT) +1-868 Yes No
Tunisia (TN) +216 No No
Turkey (TR) +90 No No
Turkmenistan (TM) +993 No No
Turks and Caicos Islands (TC) +1-649 Yes No
Tuvalu (TV) +688 Yes No
Uganda (UG) +256 No No
Ukraine (UA) +380 No No
United Arab Emirates (UAE) (AE) +971 No No
United Kingdom (GB) +44 Yes No
United States (US) +1 Yes Yes
Uruguay (UY) +598 Yes No
US Virgin Islands (VI) +1-340 Yes No
Uzbekistan (UZ) +998 No No
Vanuatu (VU) +678 Yes No
Venezuela (VE) +58 No No
Vietnam (VN) +84 No No
Yemen (YE) +967 No No
Zambia (ZM) +260 No No
Zimbabwe (ZW) +263 No No

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