Roojai Car Insurance

[StevieAus]

We have had both our cars insured with Direct Asia for a number of years and found them very helpful when needed.

I have just received my renewal notice which advises that they are now Roojai Insurance.

I understand that they were formed in 2016 and am interested as to what the experience has been in dealing with them.

[Kinnock]

I use Roojal for my bike insurance.  Good App and easy to set up the policy, but I've not had to claim yet, so no real experience.

[KhunLA]

I needed to file a claim with Roojai, and their service was excellent.  Prachuap Khiri khan province office, claims adjuster from Hua Hin district.

 

The oops was my fault.  They approved repairs in a timely manner, then approved additional repairs, found during the test drive, after initial repairs done.   

 

Also had the work done, at my request (when asked where), and I chose the MG dealer.   MG dealer authorized repair shop was 100+ kms away from the point of the accident.  Thankfully, as only 3 kms from our house    

 

They covered all transport cost, we simply paid the stated policy deductible, since my fault.